Herb Chambers Lexus of Sharon
Sharon, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 5,690 reviews
Bought a new Lexus IS250...had the pleasure of meeting and working with Sam Li.....this salesman should be used as an example for all salesmen to imitate. He is an example of perfection on how to treat and working with Sam Li.....this salesman should be used as an example for all salesmen to imitate. He is an example of perfection on how to treat the customer, with honesty, patience, caring in thier needs,kindess, no big sales pitch, just a genuine wonderful man to work with. At no point did I ever feel pressured, intimadated (which some salesmen make you feel). He took his time to help me find a car perfect for me. I was there to buy a RX350, and then realizing it was out of my price range, he gently offered me to look at other options. Never thought I'd come out with a car, but I just LOVE it!...This man should be at the top of yours saleschain and an example for ALL salesmen to follow. Thanks for hiring Sam Li!!!!!!!!!!!!!!!!!!!! Paulette Lawrence 41 Shore Drive, Upton, Mass. More
We walked into Lexus of Sharon and Sam Li approached us with a smile and offered to help us. He explained everything in great detail, he was very honest, he made us feel comfortable, and most of all, he with a smile and offered to help us. He explained everything in great detail, he was very honest, he made us feel comfortable, and most of all, he was not pushy at all. He really was a delight to work with. He took the time to explain all features in my new Lexus IS 250 and assisted in setting up my appt. for my registration and rear spoiler. My experience with Sam Li and Herb Chambers of Lexus was superb. I would highly recommend Sam Li & Lexus of Sharon to anyone. More
Excellent help and serive from Sam Li. He walked us through the process well and we are glad we got to know him and after the sale he helped us with setting up Nav and customised the vehicle. Excellen through the process well and we are glad we got to know him and after the sale he helped us with setting up Nav and customised the vehicle. Excellent service and a great dealership. More
Robert was extremely accommodating, even though every car we were interested in was sold before we could make a deal on it! He kept plugging until he found a car that made me happy. Though the showroom was s we were interested in was sold before we could make a deal on it! He kept plugging until he found a car that made me happy. Though the showroom was supposed to close at 5:00; he and his associate stayed until 7:30, emptied my trade in (I was not expecting to take the car home that day!) in the pouring rain, showed me how to use all the gadgets in the car, and even programmed some phone numbers for me. He never stopped smiling and kept reassuring me that the time was not an issue! I would have loved to be able to buy the car for less than I paid, but honestly, I am loving every minute in it, so it was worth it! More
Nice to do business with. The sales men that we did business with was great he new his job and he did it well, It was a pleasure dealing with such a nice person Is name is Sam LI. business with was great he new his job and he did it well, It was a pleasure dealing with such a nice person Is name is Sam LI. More
After an extensive search online I decided to go to the Herb Chambers Lexus dealership at Sharon since it had a large collection of used cars in my budget and mileage ranges. Being award of the high pressu Herb Chambers Lexus dealership at Sharon since it had a large collection of used cars in my budget and mileage ranges. Being award of the high pressure of buying a used car as well as sale consultant's methods, I supprised with the experience there when working with Sanjay Khairmode. He was friendly, patient and helpful in assisting me on information gathering and test drive of several vehicles of my choices. The negotiation with him and his managers went smoothly; they even offered a $500 coupon and an additional cut in price. He spent few hours with me to facilitate rather force the trade, and was very responsive to my requests and questions above and beyond my expectations. His managers and colleagues in the finance and service department were also friendly and helpful. I returned to exchange the vehicle for another and again Sanjay and the service department provided an excellent service. Sanjay is an excellent saleman and I will come to Herb Chambers Lexus Sharon for future purchases. More
I was in need for a reliable vehicle and my cousin brought me down to see Robert Williams and he helped me buy a car that i wanted at an affordable price. He was honest and i left out of his office ha brought me down to see Robert Williams and he helped me buy a car that i wanted at an affordable price. He was honest and i left out of his office happy and satisfied. More
My husband and I saw the Lexus ES 350 parked at Costco. We decided to make an inquiry of the Costco Auto Program to explore the possibilities of purchasing a Lexus at a future date. We were referred to He We decided to make an inquiry of the Costco Auto Program to explore the possibilities of purchasing a Lexus at a future date. We were referred to Herb Chambers Lexus of Sharon and they called within 24 hours to make the appointment. We went the same day but not with the the intent of making a same day purchase. We were introduced to Robert Williams who asked many questions to assist us in selecting the Lexus for us. Robert treated us with respect and was extremely friendly, courteous and knowledgeable of the Lexus. With the test drive, the demo and negotiations our visit was an extended one (about 4 hours) and ended with a purchase and Robert driving us 25 minutes to our car after our daughter had to leave for an appointment. The next day, Robert came to our home to pick up the plates and registration to transfer the plates to our new Lexus. We were very impressed with his customer service. Robert was tops! We recommend him anytime. My husband is loving this Lexus. Thanks, Ron and Marilyn More
We went to this dealership on January 2 to look at C.P.O. Lexus vehicles. We were wanted to test drive both the ES and the IS. When we arrived we were impressed by the facility. We went inside and we were gr Lexus vehicles. We were wanted to test drive both the ES and the IS. When we arrived we were impressed by the facility. We went inside and we were greeted by Aubre. We told her what we were looking for and she gladly got us a couple of cars to test drive. She was very knowledgeable, informative, and pleasant. We drove both cars and decided that we liked the ES. We went back inside to discuss price and gave her the keys to our trade. This is where it went downhill. Next thing we know, Aubre is standing off to the side and we are dealing with Mark Classen. He proceeds to make us an insulting offer on our trade, then hand us what he called "coupons" that were worth as much as the car we were trading in! We thanked him for his time and told him we were not interested. Then he handed us two more "coupons". We told him we still were not interested and he kept on pushing. It was not at all what I would expect from a high end dealership. It was like dealing with the stereotypical used car salesman. Meanwhile they are holding the keys to our trade hostage, and we didn't get them back until I started getting upset. Aubre apologized for our experience, but said thats how it is when you are looking at buying a car. Just to let everyone know, we went to two other Lexus dealerships and had pleasant, stress free experiences. Not only did we get the keys to our trade back as soon as they were both done looking at it, they offered us four times the price Herb Chambers did! We ended up buying at Lexus of Watertown, and had an excelent experience. More
I was looking for a used Honda CRV (white) low miles for weeks and found Exactly what I was looking for online @ Herb Chambers Lexus. I had been up and down the automile for a month and had such a terrible weeks and found Exactly what I was looking for online @ Herb Chambers Lexus. I had been up and down the automile for a month and had such a terrible experience's that walking into herb Chambers I thought oh here we go again. Especially when I was turning in a old Toyota Rav 2003 and was not looking into a LEXUS. But boy was I wrong.....the minute we met our salesman Joe Bere I felt so comfortable and knew this would be a different experience. Joe was awesome and went above and beyond to make sure that I was happy with this deal and I was. I went back a week later and had to have the radio programmed and dome light bulb put in etc. and Joe was right there to again make sure all was done. I would definetly recommend this dealership and JOE to anyone. They aim to please!!!! Thanks JOE !!!! :) More