Herb Chambers Lexus of Sharon

Spero far exceeded outstanding. He was professional, kind and was able to make a deal that I felt good about the morning after. I am extremely happy with my 2013 Lexus. I look forward to working with Spero a and was able to make a deal that I felt good about the morning after. I am extremely happy with my 2013 Lexus. I look forward to working with Spero again in the future. I would recommend Spero to my family and friends. More

I have to say our total experience with Herb Chambers was excellent. Our sales consultant Ming Sam Li was superb. He is a shining example of excellence for Herb Chambers. He listened to us and worked very ha excellent. Our sales consultant Ming Sam Li was superb. He is a shining example of excellence for Herb Chambers. He listened to us and worked very hard to get me my dream car. It We didn't make his job easy as we had a very strict budget in mind. He didn't give up at all and we were able to make a purchase of a beautiful vehicle. He was so friendly and he knew everything about our vehicle. After the deal was made and we were outside he took his time in explaining all of the features to our new car, and it was late in the evening! We didnt feel rushed or pushed out the door. Sam Li is a true gentleman, we are so glad we made this new friend. More

I have to say that my experience at Herb Chambers Lexus with Marc Vigor was amazing!! Marc was extremely professional and personable from the very beginning. Marc listened to what we "thought" we wanted a with Marc Vigor was amazing!! Marc was extremely professional and personable from the very beginning. Marc listened to what we "thought" we wanted and "thought" we were looking for. He took the time to show us new cars, used cars, leases and helped up figure out what was best for us and our needs. He never made us feel intimidated, we felt very comfortable and informed with our decision. We were treated with respect and felt like we were the only customers that mattered!!! My daughter even mentioned when we went the following day to turn in our lease car, to notice the difference in the dealerships. The difference in the way everyone working at the dealership carried themselves and were willing to help. The customer definitely comes first here!! Even down to the delicious hot chocolate!!!! And now to tell you how much I absolutely love my car!!! It is pure luxury!!! Almost too nice!!!! So thank you to Marc and everyone at Herb Chambers Lexus!!! I would not hesitate to send anyone and everyone there for a Lexus!!! Kate Duff More

We just picked up our Lexus today and I cannot say enough about the experience of buying a car at Herb Chambers Lexus! Everyone there from the second you walk in the door make you feel as if there is nothing about the experience of buying a car at Herb Chambers Lexus! Everyone there from the second you walk in the door make you feel as if there is nothing they would not do for you. Our "sales consultant" Will Charles was an absolute pleasure to work with, he wanted to make sure we loved everything about our car! The manager we dealt with, John Andrade, was amazing! We never felt pressured at all, which is a welcomed change from the normal car buying experience. Then we went into the business office and dealt with Clayton Zac, he was great and made sure the process was quick and efficient. When we came back to get an inspection sticker everyone who we dealt with came up to us right away and made us feel as if we had known them for years. They were truly concerned with our happiness with our new car! WE WILL DEFINITELY BE BACK FOR OUR NEXT CAR!! More

My husband and I purchase a new car every two to three years. We have never purchased a Lexus and decided it was time to give it a try. From the moment we walked into the beautiful showroom we were made years. We have never purchased a Lexus and decided it was time to give it a try. From the moment we walked into the beautiful showroom we were made very welcome and not pressed to make a purchase. Rob Williams took us to his office and got to know us better. Asking our likes in a car and got to know just what we were looking for. We narrowed it down to the FX450h hybrid. He got the price we had in mind without all the going back and forth from manager to salesman which is usually quite anoying. After making the purchase he then proceeded to set up all the Navagation features and linking iphone to the car. Then going over all the features making sure we understood them. He worked with us all day and even showed us around the service department (which is quite impressive)introducing us to everyone. We felt like family. We look forward to a long working relationship with the people at Herb Cchamber Lexus. More

My first Lexus purchase was also my first experience with Herb Chambers Lexus. My experience with Robert Williams and Scott Brothers was not what I have always perceived of a car "salesman". The whole transa Herb Chambers Lexus. My experience with Robert Williams and Scott Brothers was not what I have always perceived of a car "salesman". The whole transaction from start to closing was very professional and, most important to me, very relaxed. All conversations took place at Rob's desk - no behind the scenes negotiating. When I took delivery of my vehicle, Rob was very patient and thoroughly explained all of the systems to me - sometimes twice! I had an issue trying to link my garage door opener to the automobile remote and Rob came right to my driveway to make it happen. I view both Scott and Rob as new friends and when I'm ready to trade or refer, they are the fellows I will call. Everyone from the front reception area to the service area has been a pleasure to work with and I am happy to reflect that in my rating. More

Robert is my kind of guy. He gave me his complete attention, did not push any agenda and was just there to meet my needs. When I am in the market in a few years for another car, it will be another Le attention, did not push any agenda and was just there to meet my needs. When I am in the market in a few years for another car, it will be another Lexus and Robert will be my choice to work with. He is friendly, genuine, knowledgeable about the product and does not force any conclusions. When you are ready to make a decision, he is there to work for you. Also felt the Finance Manager was very knowledgeable and handled all the paper work very professionally and on a timely basis. More

I went into Herb Chambers Lexus looking for a car, and got introduced to Ming "Sam' Li. Sam was extremely helpful in all aspects. I found the car I wanted but the price wasn't right, most of the time this got introduced to Ming "Sam' Li. Sam was extremely helpful in all aspects. I found the car I wanted but the price wasn't right, most of the time this situation will stop the seller from going any farther with the client, but not for Sam. Sam worked even harder to try to make sure I was satisfied. I am so happy that Sam was able to work with me to get my dream car. Great man. More

Frank was very helpful as he always is. Got me in right away to check on brakes which a local shop said I needed replaced. He said I did not need brakes and saved me hundreds of dollars. He is a great guy away to check on brakes which a local shop said I needed replaced. He said I did not need brakes and saved me hundreds of dollars. He is a great guy as well. Going to Lexus for service may cost a little more, but they know the car and fix it right. By the way I have found the prices on their vehicles to be the best around. And the experience is top notch. All the people are very helpful and friendly. More