Herb Chambers Lexus of Sharon
Sharon, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fantastic! We leased a new Lexus from Robert Williams a year ago. One year later we get a call from Robert, "just checking in to see how your doing in your Lexus, hope it's been a great year". Honestly I year ago. One year later we get a call from Robert, "just checking in to see how your doing in your Lexus, hope it's been a great year". Honestly I told him "it's a great car, but we're not sure it's the right model for our family". Robert then replied "well why don't you come in and we'll see what we can do". He was totally prepared for our visit and he found us a great new Lexus for our family! Even our children love the change. We couldn't believe that turning in our year old Lexus was even a viable option, but he made it happen. We couldn't be more thrilled and would have just lived out the remaining months of our lease without his call. We are so happy to work with Robert and look forward to the next few years in our new Lexus! Thank you Robert! More
Buying a new car can be confusing & frustrating... Not at Herb Chambers Lexus of Sharon. I recently purchased a RX450h and my sis-in-law a RX350 from this dealership. Our Sales Rep, Sam Prusak, is so Not at Herb Chambers Lexus of Sharon. I recently purchased a RX450h and my sis-in-law a RX350 from this dealership. Our Sales Rep, Sam Prusak, is so friendly and delightful to work with. He is very knowledgeable with the vehicles that we are interested in and extremely patience when answering all my questions & concerns. After we narrowed down the vehicles with the options/colors we wanted, the negotiation process (I have a trade-in) is quick and painless. Our Business Manager, Clayton Zak, is also extremely pleasant to work with. He walked us through the financial process in such details, explained all options we have, educated us on diff additional protection/warranty packages available and, that's the best part, let us decide what to purchase, if interested, without feeling any pressure at all! That's very important to me as I've walked out of pushy dealerships for quite a few times... Bottom line, this is the best car purchasing experience that I have. I do not regret my decision of coming to this dealership as I have to drive pass two other Lexus Dealers from home to come to this one. I haven't had any experience with their service dept yet but I do hope they will have the same courtesies and professionalism to their customers. I am looking forward to work with Sam & Clayton again on my additional vehicle when the time comes! More
Overall, I had a good experience with Herb Chambers Lexus of Sharon. Robert Ross, the sales and leasing consultant my wife and I worked with, was wonderful - very friendly, and understanding. The Financing D of Sharon. Robert Ross, the sales and leasing consultant my wife and I worked with, was wonderful - very friendly, and understanding. The Financing Department could've been a little clearer in laying out the final breakdown of costs. More
I recently leased a 300h. This is my second Lexus from Herb Chambers and I have to say that the service is second to none. When you purchase from this dealership you are getting everything you expect and Herb Chambers and I have to say that the service is second to none. When you purchase from this dealership you are getting everything you expect and more. Four years ago I walked in and I didn't just get a salesperson, I got a dedicated team of professionals that work together through every step of the process - buying, financing, and service are all beyond comparison. I absolutely hated the idea of dealing with a car purchase until I went to Herb Chambers Lexus. I called ahead this time and Sanjay had every model I wanted to drive ready for me, Niko knew the terms of my last lease and had the terms and paperwork for the 300 done in no time and I was extremely happy to find that Kristen is still my service consultant - she is beyond professional. More than one thing struck me during this transaction...not only was it easy, but I had two of the three people I had dealt with four years earlier to count on. The only reason I didn't have the same team of three...my original salesperson had rightfully been promoted to business manager. I kid you not when I say that I had such a good experience, I manged to migrate my husband from what we now call "the ultimate sliding machine" (and this company will NOT come and help you up your driveway) to a Herb Chambers Lexus as well. More
Excellent experience all around from start to finish. Thanks to Sanjay and his professionalism and kindness. This was my third Lexus purchased and he is the best. Won't go anywhere else! Excellent deale Thanks to Sanjay and his professionalism and kindness. This was my third Lexus purchased and he is the best. Won't go anywhere else! Excellent dealership More
Spero Coston is the guy I have dealt with for five leases (the latest today), over a period of more than twelve years. He is the reason I keep coming back. If there are any problems, he will always smooth (the latest today), over a period of more than twelve years. He is the reason I keep coming back. If there are any problems, he will always smooth them over, and always to my satisfaction. I feel most comfortable visiting lexus in sharon because I know he is there for me. That is why I keep returning. joseph t. sullivan 34 birchcroft rd. canton ma. 781-828-3105. jsphsllvn@aol.com. More
This was the most pleasant car buying experience I have ever had. The customer service provided by the team was second to none! From the moment I sat down with Rob Ross I felt I was in good hands. He was f ever had. The customer service provided by the team was second to none! From the moment I sat down with Rob Ross I felt I was in good hands. He was friendly, smart and funny. The team worked effectively and did an excellent job of showing me all that Herb Chambers Lexus offers their customers. I was with my gf who had an afternoon commitment and I needed to get her home. Pressed for time, Rob Ross provided me a vehicle to drive my gf home so that she could get to her appointment and we could finish the paperwork. When I returned all of the paperwork had been executed, I only needed to sign. After the initial sales process was finished I sat down with Tim Mullin in the business department. Tim was conscientious and diligent and just as friendly as the rest of the Lexus team. Their hours are great, their follow up is impeccable and they certainly go the extra mile. I have never received such great after sales support and follow through. I cant imagine buying a car from someone else. I actually was an Acura driver that stopped at Lexus on the way home from Acura to have a look. The team at Herb Chambers in Sharon turned me into a Lexus driver and it started with Rob Ross! More
Robert is the best!!! He had come highly recommended because of his excellent customer service skills which he has exceeded!! Robert was extremely knowledgeable about all Lexus vehicles and options and because of his excellent customer service skills which he has exceeded!! Robert was extremely knowledgeable about all Lexus vehicles and options and shared that information in a professional manner. He listened to my wants, needs, wishes, and driving habits and guided me to the perfect car. His attention to detail was exceptional; he always greeted me at the door with a friendly smile and offered me something to eat or drink. He made sure I was comfortable at all times. As I was making my decision Robert allowed me the time and space I needed and yet was available for questions. He made the paperwork process easy and in a short period of time I became a new car owner!!! Robert's great customer service hasn't stopped since I purchased my car; he has made follow up phone calls to make sure all is well. Robert made the daunting task of buying a car easy!!! If you're in the market for buying a car I highly recommend Robert to be your sales consultant!!!! More
I love my new Lexus 350 and want to thank Bill Kessler for his professionalism, great service, and pleasing disposition in making this major purchase as seamless as possible! Bill has been available to a for his professionalism, great service, and pleasing disposition in making this major purchase as seamless as possible! Bill has been available to answer any questions and to help me figure out all the fantastic features in my new car. Thanks, Bill, it's been a pleasure to work with you! More
We bought my 2013 Lexus ES300h back in September. I know I am late in rating Sam, but he was exceptional. He was extremely friendly and very knowledgable. All my answers were answered and he did everything I am late in rating Sam, but he was exceptional. He was extremely friendly and very knowledgable. All my answers were answered and he did everything in his power to make sure we were happy with our purchase. I would recommend Sam and this dealership to anyone who wishes to purchase a Lexus. I actually have a Lexus dealership 10 minutes from my home (Inskip). But they don't give a care about their customers. No one helps you or even asks you if you would like to test drive a car. So, I will gladly drive the 45 minutes to Herb Chambers Lexus in Sharon, MA for the exceptional service I get from all the employees! Thank you! More