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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,694 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,694 reviews

June 29, 2013

Fantastic! We leased a new Lexus from Robert Williams a year ago. One year later we get a call from Robert, "just checking in to see how your doing in your Lexus, hope it's been a great year". Honestly I More

by dawnbullens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2013 -

Herb Chambers Lexus of Sharon responded

Dawn, I’m thrilled to hear Robert was able to help you and your family into a new Lexus that fit your family’s needs! Rob is truly a valuable asset to our team and it comes as no surprise that he was able to answer your questions and make the transition into your new vehicle so smooth. Please do not hesitate to contact us or stop by with any questions you may have going forward. Thank you for choosing Herb Chambers Lexus of Sharon and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus

June 28, 2013

Buying a new car can be confusing & frustrating... Not at Herb Chambers Lexus of Sharon. I recently purchased a RX450h and my sis-in-law a RX350 from this dealership. Our Sales Rep, Sam Prusak, is so More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 26, 2013

Overall, I had a good experience with Herb Chambers Lexus of Sharon. Robert Ross, the sales and leasing consultant my wife and I worked with, was wonderful - very friendly, and understanding. The Financing D More

by jcrus0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ross
Jun 26, 2013 -

Herb Chambers Lexus of Sharon responded

I sincerely appreciate you taking the time to share your feedback. Everyone here at Herb Chambers Lexus of Sharon strives to provide an attentive and enjoyable environment, making the new car purchase experience enjoyable. I am so pleased that you and your wife’s experience with Robert went so smoothly. I do apologize for any miscommunication or misunderstandings with our finance department. If there is anything we can do to help clear things up please don’t hesitate to contact myself or Robert. We value your patronage and look forward to serving your family’s automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon

June 25, 2013

I recently leased a 300h. This is my second Lexus from Herb Chambers and I have to say that the service is second to none. When you purchase from this dealership you are getting everything you expect and More

by Dmroot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kristen Keough- service coordinator , Niko Kotsiopoulos
Jun 25, 2013 -

Herb Chambers Lexus of Sharon responded

Wow! Thank you for your encouraging words and kind recommendation of Sanjay, Niko and Kristen. Here at Herb Chambers Lexus of Sharon we take great pride in surpassing any and all expectations our guests may have when making a vehicle purchase or service decision. I’m so happy that we were able to assist you in finding a vehicle that met your needs and that we delivered on our promise of a first class experience throughout. Thank you for your continued business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Michael Shafman General Manager Herb Chambers Lexus of Sharon

June 25, 2013

Excellent experience all around from start to finish. Thanks to Sanjay and his professionalism and kindness. This was my third Lexus purchased and he is the best. Won't go anywhere else! Excellent deale More

by Jessbucc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sanjay Khairmode
Jun 25, 2013 -

Herb Chambers Lexus of Sharon responded

Thank you, Jess, for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We’re fortunate to have Sanjay on our team here at Herb Chambers Lexus of Sharon as he continuously excels in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon

June 24, 2013

Spero Coston is the guy I have dealt with for five leases (the latest today), over a period of more than twelve years. He is the reason I keep coming back. If there are any problems, he will always smooth More

by jsphsllvn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spero Coston
Jun 25, 2013 -

Herb Chambers Lexus of Sharon responded

Thank you, Joseph, for this wonderful review of Spero here at Herb Chambers Lexus of Sharon. We really appreciate you taking the time to share your experience with us. I'm pleased to hear that your visits with us over the years have been so pleasant and that you’ve consistently driven away satisfied. We're honored to have your recommendation and look forward to serving your automotive needs for many more years to come. Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon

June 10, 2013

This was the most pleasant car buying experience I have ever had. The customer service provided by the team was second to none! From the moment I sat down with Rob Ross I felt I was in good hands. He was f More

by aman2444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2013 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! We work very hard to ensure that each of our guests is 100% satisfied with the Herb Chambers Lexus of Sharon experience. I’m so pleased to hear that Rob and Tim proudly represented this mission and provided you and your girlfriend with such great service. Enjoy your awesome new Lexus! Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon

June 08, 2013

Robert is the best!!! He had come highly recommended because of his excellent customer service skills which he has exceeded!! Robert was extremely knowledgeable about all Lexus vehicles and options and More

by lrmartino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 06, 2013

I love my new Lexus 350 and want to thank Bill Kessler for his professionalism, great service, and pleasing disposition in making this major purchase as seamless as possible! Bill has been available to a More

by Lushlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 07, 2013 -

Herb Chambers Lexus of Sharon responded

Congratulations on your awesome new Lexus 350! Thank you very much for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! Bill is truly a valuable assets to our team here and I'm thrilled to hear he was able to get you set up with the perfect vehicle. Please do not hesitate to contact us or stop by with any questions you may have going forward. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon

June 04, 2013

We bought my 2013 Lexus ES300h back in September. I know I am late in rating Sam, but he was exceptional. He was extremely friendly and very knowledgable. All my answers were answered and he did everything More

by Janicevr2559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ming "Sam" Li
Jun 05, 2013 -

Herb Chambers Lexus of Sharon responded

Janice, What an outstanding review to read! It is great to know that Sam was able to provide you with such a pleasant shopping experience. Here at Herb Chambers Lexus of Sharon, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon

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