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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,694 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,694 reviews

September 04, 2013

I was locked out of my car. I contacted DANNY BLINN to ask if the dealership had a key to unlock the door. In 35 minutes an employee of Herb Chambers Lexus (Sharon) was at my location with a key. This w More

by gsphd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Blinn
Sep 09, 2013 -

Herb Chambers Lexus of Sharon responded

Thank you, Gerald, for taking the time to recognize Danny! I'm thrilled to hear we were able to help you back into your vehicle. Our staff strives to provide our guests with exceptional service and I’m so pleased we were able to provide you with exactly that. I know Danny will appreciate the time you took to share your kind words. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon

September 02, 2013

Sanjay was a very engaging and friendly salesman that made my husband an I very comfortable with the experience. We have been shopping other dealers for the last 5 weeks and stopped at the Lexus store o More

by lashear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2013 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to share your great feedback! We're fortunate to have a fantastic team who continuously strive to provide our guests with unparalleled customer service. I know that Sanjay, Emma and Scott will appreciate the kind sentiment. I hope you and your husband are enjoying your awesome new Lexus 450 Hybrid. We sincerely appreciate your 5-Star review and look forward to serving all of your automotive needs for many more years to come! Best, Michael Shafman General Manager Herb Chambers Lexus of Sharon

September 02, 2013

My husband and I couldn't of had a better experience than we did working with Omar and Melissa. Melissa helped answer all of our questions and concerns prior to going to the dealership and Omar nailed i More

by lovemylexus11
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2013 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to share this awesome review! We're fortunate to have Melissa and Omar on the Herb Chambers Lexus team as they continuously strive to provide our guests with exceptional customer service. We sincerely appreciate you and your husband’s recommendation and look forward to serving all of your family's automotive needs for many more years to come! Best, Michael Shafman General Manager Herb Chambers Lexus of Sharon

August 31, 2013

This was my first time at a Lexus dealership. From the minute I walked in to browse the showroom until I left with my brand new RX350, I would call my experience fantastic. Spero really took the time to w More

by TraLee74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Robinson, Spero Coston
August 31, 2013

Bill Kessler is someone I would recommend if anyone is looking to purchase a Lexus at the Sharon dealership. He is a genuine guy and is very knowledgable about his job. He is very helpful and throughout t More

by wish1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 05, 2013 -

Herb Chambers Lexus of Sharon responded

I sincerely appreciate you taking the time to give Bill such a wonderful review. We’re fortunate to have Bill on our team as he truly exemplifies excellent customer service. I would like to apologize for your less than positive experience with our Finance Department. I take your feedback very seriously and have used this to address this concern. There is never a reason why a phone call shouldn’t be returned. I assure you this matter will be addressed immediately. On behalf of Bill and the team here at Herb Chambers Lexus of Sharon, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come. Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon

August 31, 2013

Great dealership with excellent service and extremely helpful sales reps. I just leased my 2nd Lexus GX 460 & will probably drive a Lexus the rest of my life. Mike Clifford was great, he had me in and o More

by fmb430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Clifford
Sep 09, 2013 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to write this glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. Everyone here at Herb Chambers Lexus of Sharon is dedicated to your 100% satisfaction. On behalf of Mike, we greatly appreciate your business and your fantastic recommendation. Thank you again and we look forward to serving your automotive needs for many more years to come! Best, Michael Shafman General Manager Herb Chambers Lexus of Sharon

August 31, 2013

It's been a real pleasure working with Gerry Baker for the fourth time leasing an RX350. He's very knowledgeable about the product he's selling. Each time has been an enjoyable experience. I've never More

by fitco350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2013 -

Herb Chambers Lexus of Sharon responded

I'm thrilled to hear that Gerry was able to assist you with your 4th Lexus RX350! Everyone here at Herb Chambers Lexus of Sharon strives to provide that same quality of service to each of our guests. I’m honored to have your recommendation and appreciate you taking the time to share your encouraging words. I know Gerry will appreciate the kind sentiment as well. Thank you again and we look forward to serving your automotive needs for many more years to come! Sincerely, Michael Shafman General Manager Herb Chambers Lexus of Sharon

August 31, 2013

Superior customer service. Real time updates. Candid assessment. No BS. Absolutely enhanced the customer experience. Would be hard pressed to bring my vehicle anywhere else to service. More

by dema1178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Blinn, Danny Blinn
Sep 09, 2013 -

Herb Chambers Lexus of Sharon responded

I’m thrilled to hear you speak so highly of Danny and our Service Department. We aim to provide each guest with the best customer experience and Danny is truly a testament to that. I will be sure to share your kind words with him, as I know it will make his day! Thank you again and we look forward to serving all of your automotive needs for many more years to come. Best, Michael Shafman General Manager Herb Chambers Lexus of Sharon

August 29, 2013

I was at the dealership for an oil change and was approached by Nancy Cunningham. After a discussion about an appraisal for my vehicle, I agreed to have one done, Nancy introduced me to Rob William More

by LindaDunne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nancy Cunningham
August 29, 2013

I went to this dealership to actually look at and possibly purchase a 2010 Acura MDX, since I owned a 2007. My salesperson was Sanjay Khairmode. He was quite knowledgable in the Acura's performanc More

by bonkngcle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 29, 2013 -

Herb Chambers Lexus of Sharon responded

Thank you so much for taking the time to share your kind words. I’m honored to hear you speak to highly of your experience with Sanjay here at Herb Chambers Lexus of Sharon. Everyone here strives to provide our guests with the best customer experience and I’m thrilled Sanjay and Clayton were able to provide you with exactly that. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Michael Shafman General Manager Herb Chambers Lexus of Sharon

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