Herb Chambers Lexus of Sharon

I have purchased all my cars from this dealership since 1992 and my experience continues to be superb. I look forward to doing business with Spero in the future. 1992 and my experience continues to be superb. I look forward to doing business with Spero in the future. More

Lexus for Life!! Our second purchase from Herb Chambers Sharon! I can't thank Sam Prusak enough for all his help and guidance with our first lease. He was so patient and helpful to me seeing how I was th Sharon! I can't thank Sam Prusak enough for all his help and guidance with our first lease. He was so patient and helpful to me seeing how I was there alone. He went over all my options and then went over them again!! We talked about buying verses leasing and made me feel so comfortable that I knew everything I needed to know to go home and talk it over with my husband. I never felt pressured. We went back the next day and that was that. From sales, to finance to service this dealership has it all! So easy! And enjoyable! I have to say that because we were already Lexus owners and I was already very happy with Frank Cardinale in the service department, it made our decision so easy to stay with Lexus. I trust Frank and know he always guides me in the right direction. He is so informative and knowledgeable. I am the one who brings the car in for service and feel so comfortable that I am getting not only the best service in the garage but getting the service my car needs. Thank you Frank for everything! More

My service advisor Danny is very helpful. Service to this point has been the 5,000 mile interval services. Danny is very good about explaining the services, discussing options and providing coupons to this point has been the 5,000 mile interval services. Danny is very good about explaining the services, discussing options and providing coupons to lower the costs. He's very accommodating and easy to work with. I would highly recommend to others. More

The only reason I rate Herb Chambers with 5's is because Danny Blinn is a 7 on a scale of 1 to 5. He used to manage my service at Lexus of Northborough, but I lost track of him when he left that de because Danny Blinn is a 7 on a scale of 1 to 5. He used to manage my service at Lexus of Northborough, but I lost track of him when he left that dealer. I finally found him through a Google search and reconnected with him at Herb Chambers. I now live in New Canaan, Connecticut, a three hour drive from Herb Chambers of Sharon. But Danny is worth the trip . . . treat him well because he will retain customers for you as he has me. When I buy my next Lexus, it will be because Danny has taken such good care of me. Jack Hayes More

Danny is a great guy. Straight forward and a pleasure to deal with. He has always helped expedite my requests to the best of his ability. deal with. He has always helped expedite my requests to the best of his ability. More

Rocco and Alex were wonderful to work with and "made things right" with a less than right car. The 3 star rating is for the quality of work. I had a failed headlight within a week, a fuel pump withi things right" with a less than right car. The 3 star rating is for the quality of work. I had a failed headlight within a week, a fuel pump within the first month, and made three attempts to pick up a car that had not been cleaned adequately exterior and interior. (I found the pictures of the car I traded in.. and they did an amazing job with that car - fixing small scratches/dents; the car looked new.. so I'm not sure of the disconnect) Some of the issues came from the Venture shield, I had a bubble on the front bumper within a week and recently had the hood shield replaced since there were scuff marks. I realize these issues are not common for most Lexus owners and is the reason I went with this brand, however this did detract from my overall experience (including the new experience of having the car towed when the fuel pump died). Alex was wonderful during the entire sales process, explaining the technology, and was very kind to deliver the car to me at work in Cambridge(twice!). Everything that Rocco did, as far as communication, professionalism, and just in general trying to fix this situation was 5 stars plus. I also interacted with Scott for a Venture shield issue and John who followed up to make sure my issues were addressed. As nice as the dealership is to feed me breakfast, lunch, coffee, water, or ice cream on visits and to just walk around on the shiny marble floors.. I'm hopeful that I will not need to visit for anything other than a handwash for the next six months! More

Dan is the best service advisor in the business. If I asked him to pick up the car on his way to work, he would. Can't say enough good things about this guy. asked him to pick up the car on his way to work, he would. Can't say enough good things about this guy. More

I have been in the market to purchase a new car and have been to multiple dealers (mostly in CT, where I live) I had some reservations to cross into Mass. Dealing with Herb Lexus is unlike any other dealers been to multiple dealers (mostly in CT, where I live) I had some reservations to cross into Mass. Dealing with Herb Lexus is unlike any other dealership. They went beyond all measures and were informative and courteous from the first initial contact. Sanjay K and Clayton Z. as well as Madison and Danielle were truly dedicated professionals. They are informative, provide quality service and have raised the bar in car buying experience. I have purchased my first Lexus and look forward to doing further business with Herb Chambers in the future, including all my service. Thank you Team Chambers! More

I started going here expecting to be over paying for service I could easily get somewhere else and to constantly be talked into paying more money for unnecessary expenses. However it was the complete o service I could easily get somewhere else and to constantly be talked into paying more money for unnecessary expenses. However it was the complete opposite. Danny my service advisor has been very honest and overly fair in cutting expenses in addition to the great service coupons this dealership offers. I would recommend this dealer to all Lexus owners. A+ More