Herb Chambers Lexus of Sharon

This is a gorgeous dealership that treats people very well. Omar Adem, my sales rep, did a great job. Here's what sealed the deal: I nearly went with a competitor, but Madison from customer care e well. Omar Adem, my sales rep, did a great job. Here's what sealed the deal: I nearly went with a competitor, but Madison from customer care e-mailed me just to check in to see how I was coming along with trying to sell my Audi on my own. I replied I was closing a deal (and I gave the trade in price) with another dealer that day at 4pm but thanked her any way. Well, Omar got back to me within minutes offering to match the deal, and so it was. The conveneince of the dealership to my work and the free car washes for life were two things that solidified the decision to buy here. The sales manager made sure the deal stuck by throwing in a couple "goodies" when the other dealer tried to steal back the business. All in all, I am a very satisfied, proud owner of a new 2014 Lexus IS 250. More

Over the years I have purchased a lot of cars and trucks for my business including 4 from a Herb Chambers dealerships. In all the years (many) this latest buy with Robert Williams was the best experience I for my business including 4 from a Herb Chambers dealerships. In all the years (many) this latest buy with Robert Williams was the best experience I have ever had.Because I was in a rush the day I bought my new Lexus I did not have the time to learn for Bob all the new bells and whistles so i came in the following Saturday unannounced and Robert treated me to a full course in this great car.I'd recommend him to anyone I come in contact with. Bob Chase Sr. More

I visited Herb Chambers Lexus for the 10k service for my 2013 Lexus GS and worked with Danny Blinn . I wanted to recognize Danny for exceptional customer service and for going above and beyond on an excepti 2013 Lexus GS and worked with Danny Blinn . I wanted to recognize Danny for exceptional customer service and for going above and beyond on an exceptionally busy day. Apart from the regular service, I was having problems with the Lane Keep Assist (LKA) in my car. Despite the fact that Danny was very busy and had multiple customers to handle at that time , he took the time to actually listen to the problem I was having and even took a test drive with me to see what was going on with the LKA. In fact , he ended up noticing that the Fast Lane Tag was interfering with the LKA and ended up resolving the issue. He was extremely polite , courteous and was focussed on making sure that I had a fantastic experience while getting my car serviced. I will definitely be requesting Danny as my service advisor in the future and would recommend him and Herb Chambers Lexus to anyone for their Lexus related needs. More

Dany is such an asset to your dealership. My husband and I have had several dealings with him, mainly routine services. We called him for a problem recently, he reassured us and next day called and asked i I have had several dealings with him, mainly routine services. We called him for a problem recently, he reassured us and next day called and asked if he could arrange to have car seen that day. He always gets right back to us if we leave a message for him He always treats us with such care, we feel very comfortable knowing he knows how to help. He is very knowledgeable, honest, and reassuring. I don't always take time to fill out surveys, but his service is outstanding! Herb Chambers lexus, has been outstanding the last four years we have had our car. Thank You, JoAnne and Paul O'Brien Norton, mass More

Omar was helpful, professional and honest. Most dealerships that is not the case but Omar is someone I would absolutely recommend. He made the experience easy, simple and very convenient. dealerships that is not the case but Omar is someone I would absolutely recommend. He made the experience easy, simple and very convenient. More

Janine is great. She went the extra mile for us. Our needs were complex yet she found us the car we needed and helped us through the process. You can trust Janine to do everything she can to give you t needs were complex yet she found us the car we needed and helped us through the process. You can trust Janine to do everything she can to give you the best deal possible and the right car. This is our second Lexus purchase at Herb Chambers and we will definitely purchase our next Lexus here. More

I've really enjoyed working with Danny. I had a problem with the passenger side mirror and it could not be adjusted remotely. Each time I started the car, I had to get out and adjust the mirror ma problem with the passenger side mirror and it could not be adjusted remotely. Each time I started the car, I had to get out and adjust the mirror manually. When I called Danny from the road, he suggested I come by (no appointment needed) so that he could diagnose the problem. The mirror needed replacement and would have to order the part. In less than a week, he called to say the part was in and it was replaced the next day, while I waited. I was impressed with the way Danny handled my problem and with the service technician, too. Arnold Green More

I just recently leased my 3rd Lexus from Herb Chambers Lexus. I have leased all of my cars with the assistance of Bill Kessler. He is extremely knowledgable, professional and personable. If you are in Lexus. I have leased all of my cars with the assistance of Bill Kessler. He is extremely knowledgable, professional and personable. If you are in the market for a new Lexus, or are perhaps comparing them to competitive brands, you have to go see Bill at Herb Chambers. He even gave me his cell phone number so I could call him directly. Back in 2008 I had originally visited another Lexus dealer that quoted me a lease price about $200/month greater than I received from Bill at Herb Chambers. As I mentioned I have been extremely happy with the service I have recieved from them since, which has prompted me to lease 2 cars since from them. On my subsequent leases Melissa Barboza was great with emailing me when sales events were happening when my leases were nearing the end. She always went out of her way to let me know current lease offers, inventory etc. Although it may be somewhat out of the way from where you live, rest assured they will come pick up your vehicle and leave you a courtesy vehicle at your office or home should you need service at any point. With Bill, there will be none of the "let me go talk to my manager" and going around and around, you will get a great price right off the bat and there will be little need to haggle price much. Herb Chambers company slogan is "we don't sell cars, we help people buy them" and no one exemplifies this more than Bill. If you are looking for a great Lexus at a great price, you have to go see Bill Kessler! More

I came to Herb Chambers Lexus at Sharon to buy a Lexus RX 350 2013. The Sales and Leasing Consultant name Don Xu and Manager name Sam LI were helping me out. They were very professional and they were trying 350 2013. The Sales and Leasing Consultant name Don Xu and Manager name Sam LI were helping me out. They were very professional and they were trying to make the best they can for us. Finally, we bought the car. I really appreciated what they have done to us. It was all careful to clients beyound the sale profession. I would definitely come back and introduce my friends and all people that I know to come to buy car with Sam and Don. More