Herb Chambers Lexus of Sharon

This was my first time purchasing a car at Lexus and the level of customer service I got from being greeted from the receptionist to the being helped from Marc Vigor was amazing.. It was a smooth process , level of customer service I got from being greeted from the receptionist to the being helped from Marc Vigor was amazing.. It was a smooth process , I told Marc what I wanted and he presented it all to me with no problems and always with a smile on his face ..I dont even think he took a lunch and I was basically in there the whole day.. I have purchased 4 cars in the past and the level of service I got at Lexus was exceptional....I also have to mention the financial manager was also fast and it was done in a timely matter... love this place ! More

Bill and Joe were exceptional to deal with, making my car buying experience the best yet. I would recommend them highly if buying a vehicle. buying experience the best yet. I would recommend them highly if buying a vehicle. More

My experience at Herb Chambers Lexus of Sharon this past Sat, Dec. 14th definitely desires the 5 star rating that I've given today. My service rep, Danny Blinn, was friendly and made my experience at the d Sat, Dec. 14th definitely desires the 5 star rating that I've given today. My service rep, Danny Blinn, was friendly and made my experience at the dealership a pleasant one. He was very accurate in the time expectancy for the completion of services. He also clearly communicated any service recommendations beyond what had been scheduled. Overall, I'm happy with the service that was provided, and I hope to have Danny as my service rep in the future. More

Danny was very friendly and helpful. He was very informative and very personable. I have not been servicing my vechile at this location because of pervious problems but Danny has reenforced my faith informative and very personable. I have not been servicing my vechile at this location because of pervious problems but Danny has reenforced my faith in the service department. More

RJ Graf Parts manager was incredible in helping solve a problem. He went beyond his job and made a horrible experience at the Lexus in Watertown to a pleasurable experience at Sharon. I will never go back problem. He went beyond his job and made a horrible experience at the Lexus in Watertown to a pleasurable experience at Sharon. I will never go back to Watertown. RJ suggested I get a trickle charger installed in my car to keep the battery charged. He also went out of his way to buy a container to place the charger in so I wouldn't have to buy one. More

I hate buying a new car. It's on par to moving and maybe doing taxes. With much dread, I came into the Lexus dealership expecting the same old hustle. I had previously been to the Audi dealership bu maybe doing taxes. With much dread, I came into the Lexus dealership expecting the same old hustle. I had previously been to the Audi dealership but wasn't really impressed, although I still did consider getting the Audi. What set this place apart was Peter Caron. He made me feel comfortable right away. He has a very calm demeanor and very interesting life story and I did not feel any pressure to buy. I also felt like I trusted him too. Anyway, I ended up leasing an Audi RX 350. At the end, there was the usual "let me get the manager" spiel but seriously, they gave me a great deal and I couldn't pass it up. I had no intention of getting a new car but by the end of the day, I drove away in a brand new Lexus. A great Christmas present to myself. More

Have owned 5 Lexus vehicles and frank Cardinale has provided exceptional service to my cars for more than a decade. There are Lexus dealers closer to my home, but I wouldn't take my cars to anyone else provided exceptional service to my cars for more than a decade. There are Lexus dealers closer to my home, but I wouldn't take my cars to anyone else. Frank's knowledge of the vehicles, attention to detail, and commitment to customer satisfaction are above and beyond expectations. Highest recommendation!!! More

This is the second time Danny helped me and did a very good job. Just came in for an oil change but they notice the battery was weak, so I'm glad they notice it while at dealer and not on the side of the good job. Just came in for an oil change but they notice the battery was weak, so I'm glad they notice it while at dealer and not on the side of the road. He also Re- educated me on how to use the four wheel drive system. thanks for the help again keith More

I had a problem with my vehicle, the check engine light came on and the vehicle was only running on reduced power. I called Danny immediately, he suggested I have the car brought in right away which I did came on and the vehicle was only running on reduced power. I called Danny immediately, he suggested I have the car brought in right away which I did and Danny had a loaner car waiting for me when I arrived. Danny brought my vehicle back to me at my office but unfortunately it did the same thing on my way home from work. Danny met me at work the next morning and picked up the car. Danny with the help of the Lexus tech team were able to find the problem and get my within a couple of days. He test drove the vehicle to make sure it was fixed before giving it back to me. Danny could not have been more accommodating to help me through this situation. He really tries to make my sure I am inconvenienced as little as possible. I have had nothing but great service since Danny has become my service representative. I recommend Danny and the dealership to all my family and friends. More