Herb Chambers Lexus of Sharon | Page 480

Top rate service Rob Williams sold us our RX 350 and he couldn't have been more professional, friendly and knowledgable about everything Lexus! Buying a car can be ver Rob Williams sold us our RX 350 and he couldn't have been more professional, friendly and knowledgable about everything Lexus! Buying a car can be very stressful, but Rob has such a calm and easy way about him that it turned out to be a really pleasant experience. Rob went out of his way to get us the exact car we wanted , working late into the night. He spent close to two hours with us when we went to pick up the car on New Year's day explaining and answering all of our questions . Almost a month into our ownership I had some issues and questions..I called Rob and he immediately took care of everything! I couldn't be more pleased with the Lexus 350 and I highly recommend Robert Williams ….an excellent salesman, always willing to go above and beyond and a really nice guy! More

A great experience in purchasing a Lexus Mark Vigor was our sale man.he was great. He knew his product and sold us a Suv RX 350 which we are very happy with. We used Mark because he was recom Mark Vigor was our sale man.he was great. He knew his product and sold us a Suv RX 350 which we are very happy with. We used Mark because he was recommended very highly by our mechanic who has bought several cars from him. And he was everything Bill said he would be! And we will recommend Mark Vigor and Herb Chambers of Sharon to our friends. We had a great experience purchasing our car with Mark Vigor and the great products of Herb Chambers of Sharon. More

great experience at herb chambers sharon I had a very good experience at herb chambers. I dropped in and was connected with a sales person immediately who took me on a test drive and had eve I had a very good experience at herb chambers. I dropped in and was connected with a sales person immediately who took me on a test drive and had everything wrapped up within 2 hours. I picked up my new RX-350 the next day. I felt I was treated fairly and all the financials were clearly explained. I got a good deal. I had planned on visiting 2 dealerships that day but ended up being so impressed with the RX-350 that I never made it to BMW. Lexus offers so much more standard than the BMW X3. They even paid off the remaining 2 months of my current lease with Honda. This dealership also offers free car washes and a free service the first time I need to take the car in. I would highly recommend Jose Oliveira as a go to sales person in the future. More

ES300H I have been a Herb Chambers Lexus customer for about 22 years. I have leased 8 vehicles during that time. I had been contacted by the dealership, as I have been a Herb Chambers Lexus customer for about 22 years. I have leased 8 vehicles during that time. I had been contacted by the dealership, asking me if I wanted to trade in my 2013 RX 350. The lease had only been about 50% completed and I had decided when I leased the RX that it would be my last leased vehicle. My next car would be bought, not leased. So this was a difficult deal to get accomplished since there was negative equity in my RX. For the first time, I had the chance to work with Sanjay. We discussed all the available options for me. The most financially advantageous option was to lease again but I did not want to do that. After working on the numbers, Sanjay presented my offer on a 2015 ES300H to George (sales manager) and stated my case. Throughout the whole process, I felt that Sanjay was my advocate. After some back and forth negotiating, we made a deal. I now know why Sanjay sells so many cars for Herb Chambers Lexus. He was calm and reassuring throughout and I firmly believe he fought to get me the best deal possible. Once the deal was completed, Janine took over in getting the paperwork filled out and following up on keeping me updated as to when the car was ready. Even though the dealership was extremely busy the last few days before the new year, Janine called me several times to update me. Once the car was ready, she spent a good deal of time going over the features of the ES 300H. There is a reason as to why I have been a customer of Herb Chambers Lexus for 22 years. Both Sanjay and Janine are fine examples as to why they have so many long time customers More

2nd car within 10 months In March I purchased a RX with Rob Ross, and had an excellent experience. Recently had a car accident and had to purchase another car. Went back to Ro In March I purchased a RX with Rob Ross, and had an excellent experience. Recently had a car accident and had to purchase another car. Went back to Rob, who is now a sales manager. But without a doubt he directed me to Janine and as expected she was just as amazing! This dealership is definitely top notch and dedicated to satisfying their customers! More

Janine Ballarino was amazing Janine worked so hard to get us what we wanted and made our experience so pleasurable! We will absolutely return and work with her again! Janine worked so hard to get us what we wanted and made our experience so pleasurable! We will absolutely return and work with her again! More

Initial concern due to negative reviews was proved unfounded I was shopping for a car and had periused reviews of various dealer ships in the state. I had noticed negative comments about this dealership, but as I was shopping for a car and had periused reviews of various dealer ships in the state. I had noticed negative comments about this dealership, but as they had a car that I was interested in, I decided to pay a visit. Because of the negative comments by a few previous buyers I was apprehensive, but was pleasantly surprised to find that was not so. The staff were very professional, friendly and helpful. Nick, the sales rep Accomodated me in everyway answered questions, gave good advice and made the whole experience pleasant. Did not try to pressure me into a sale and did not iuse any high pressure sales tactics. I did not find a suitable car and instead of strong arming me into buying another, suggested alternatives and agreed to look out for what I wanted and keep me informed. If and when they do , I will be happy to make the purchase from this dealership. More

Herb Chambers Lexus IS by far the BEST Dealership!!! I was recently in your dealership, thinking about trading in my ES 300 hybrid for an RX. I used to own an RX and although I really am enjoying my ES 3 I was recently in your dealership, thinking about trading in my ES 300 hybrid for an RX. I used to own an RX and although I really am enjoying my ES 300 I am missing the space and versatility that I had with my RX. My sales person Janine Ballarino was amazing as usual...she is so very helpful and knowledgeable. She is always able to answer all of my questions and put any and all of my concerns at rest and never makes me feel pressured! I am currently contemplating and thinking about whether to do this and when I decide I will certainly be very happy to deal with Janine because I know she will take care of every detail in a professional and courteous manner! I continue to tell all of my family and friends about Herb Chambers Lexus of Sharon...it is by far a superior dealership experience! More

December RX purchase I would like to thank Sanjay Khairmode who was very knowledgeable, polite, patient and pleasure to deal with. His offbeat personality and positive att I would like to thank Sanjay Khairmode who was very knowledgeable, polite, patient and pleasure to deal with. His offbeat personality and positive attitude definitely contributed to the experience. He promptly attended to an issue when discovered, made it his priority, and maintained good communication throughout. More

GS350 December to Remember experience This is the second GS I have purchased from Herb Chambers and the experience continues to improve. The salesman, Sanjay Khairmode, was great to deal, This is the second GS I have purchased from Herb Chambers and the experience continues to improve. The salesman, Sanjay Khairmode, was great to deal, with knew exactly what he had available, worked with us through the entire process to get the terms we needed to complete the transaction quickly and to our satisfaction. More