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Herb Chambers Lexus of Sharon
Sharon, MA
5,871 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,871 reviews
December 28, 2018
THE BEST Setvice Advisor Ronni is wonderful to work with! Always informative, knowledgeable and professional. We have worked with her for many years and couldn’t be happier. S Ronni is wonderful to work with! Always informative, knowledgeable and professional. We have worked with her for many years and couldn’t be happier. She is truly the best!! Thank you Ronni! More
by Amanda7
Employees Worked With
December 28, 2018
Ronni Travers - Experience Amazing !! If there is a Lexus dealership 4 miles from our house, why would we drive to Lexus of Sharon 40 miles away from home? The answer is easy: Ronni Trave If there is a Lexus dealership 4 miles from our house, why would we drive to Lexus of Sharon 40 miles away from home? The answer is easy: Ronni Travers, the most accommodating, professional, knowledgeable and customer-focused person that we know. Ronni does everything possible to make each and every service visit the best possible from every aspect... scheduling, explanations, loaner vehicles, advice, courtesy and friendliness and, mostly, total customer satisfaction! Ronni is much more than a Service Advisor... she is a true Customer Relationship Owner. Company mission statements often seem to be just words on a piece of paper...until you've worked with Ronni. She truly delivers on these words for her customers: "..provide the highest quality service and highest level of integrity to our customers.." Herb Chambers "..we will treat each customer as we would a guest in our home.." Lexus We have two Lexus vehicles: we purchased the first because of the vehicle...we purchased the second because of Ronni. She is a wonderful person to know and work with, and truly embodies the Lexus motto: Experience Amazing !! More
by SJSCMS
Employees Worked With
December 28, 2018
We love Ronni!!! Ronni’s customer service is phenomenal! From start to finish our experience is always a smooth transaction. She is a 20 star in our opinion. Ronni’s customer service is phenomenal! From start to finish our experience is always a smooth transaction. She is a 20 star in our opinion. More
by JBean22
Employees Worked With
December 27, 2018
Thank you Nicole! Thank you for being so friendly, accommodating, and concise! I needed my car looked at right away, and Nicole found the time to fit me into an appoint Thank you for being so friendly, accommodating, and concise! I needed my car looked at right away, and Nicole found the time to fit me into an appointment that worked on my end. Thank you!!! More
by Kerrie
Employees Worked With
Nicole Thomas
December 21, 2018
Lexus gx 460 in my personal experience I can say that I felt in total trust and in family for the treatment provided by “rene La Paz” a very professional person, a in my personal experience I can say that I felt in total trust and in family for the treatment provided by “rene La Paz” a very professional person, attentive and with great human quality and willing to help the client first of all More
by Jnunez
Employees Worked With
Rene Lapaz
December 20, 2018
POOR QUALITY LEXUS DEALER AND SERVICE Brought my car in for service from the day I bought this car, they did all the maintenance on this car today they tell me I need brake pad and Rotors Brought my car in for service from the day I bought this car, they did all the maintenance on this car today they tell me I need brake pad and Rotors at 11,000 miles , 11,000 miles I have yet to meet anyone on this earth who needs that at 11,000 miles...so every 11,000 miles I need new Rotors poor quality for lexus and poor people skills and service for this service department. More
by tree1a
December 19, 2018
Thank you Brian Mathews My family would like to extend our sincere gratitude and thank you to Brian who was so efficient and helpful in solving our lexus problem in such a ti My family would like to extend our sincere gratitude and thank you to Brian who was so efficient and helpful in solving our lexus problem in such a timely manner.We lived 82 miles from Sharon and so Brian had someone drive all the way to our place in Hadley ma and take our car to be looked at again when we reported a noise problem.While our car was taken to be looked at we got a brand new 2018 Lexus for to commute to work.This was such a rare and generous service that we recieved and we will always go back to Herb Chambers in Sharon for our car needs.Thank you Brian once again for everything and Wish you a very happy New Year from our daughter and from me and my wife. We cannot thank you enough. Urgen Chomphel Haldey ma More
by paldenla
Employees Worked With
December 11, 2018
Always pleasurable Welp, let me begin with" I'm not a dealership atmosphere kind of girl" my past experiences have never been anything like the ones I receive when I see Welp, let me begin with" I'm not a dealership atmosphere kind of girl" my past experiences have never been anything like the ones I receive when I see my service advisor James B. James is down to earth, he doesn't make me feel pressured or anxious. He listens to your concerns and works with you to get the services needed for your vehicle. It's Always a pleasurable and stress free experience when I see James. More
by Butter Pecan
Employees Worked With
James Burbine
December 06, 2018
My Experience at Lexus with Rene La Paz Rene La Paz is the person you must go to. He is really knowledgeable, very understanding guy that will help you get what you need. I had a very unique Rene La Paz is the person you must go to. He is really knowledgeable, very understanding guy that will help you get what you need. I had a very unique situation. It was almost impossible for me to get a car. Huge negative equity, no a lot of money down, and other things. I’m still impressed by how much Rene La Paz knows about the industry and how he was able to find my dream car, at a price and monthly payment that works for me. Thank you! If you are looking for a car, questions about a vehicle, services, Rene La Paz is your go to person! Thank you so much, for making my car shopping experience fun, quick and most importantly successful. More
by Ricardo Gom
Employees Worked With
Kolls Oloko, Rene Lapaz
December 04, 2018
Rene is awesome! My experience at Lexus of Share was great. Rene was extremely helpful and patient with me during this process! Its a stressful time for at trade in an My experience at Lexus of Share was great. Rene was extremely helpful and patient with me during this process! Its a stressful time for at trade in and he made it easy. Both Matt Petisce and Sanjay was very kind and both did a excellent job and gave me a deal i was comfortable with. T Hanks everyone! love my NX300 More
by Ginag
