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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,583 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
Contact Dealership

25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,583 reviews

March 09, 2022

Fast service and very accomadating . No wait time as far as getting the rental and returning it. More

by Odonnell.stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo , Ryan Valadao, Edwige Saintilvert
Mar 10, 2022 -

Herb Chambers Lexus of Sharon responded

Stephen, we're thrilled you received the quick and accommodating care we pride ourselves on! Thank you for the excellent review and for choosing Herb Chambers Lexus of Sharon - we hope to see you again!

March 08, 2022

The service was very good. People were very friendly and helpful the loaner car was a hybrid which I liked for a change More

by Reinhardtjohne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for leaving Herb Chambers Lexus of Sharon a positive review! We are glad our team was accommodating, and you enjoyed your hybrid loaner. See you down the road!

March 08, 2022

Professional, courteous, friendly and the service was completed on time and on budget. Thank you very much More

by ggilandjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Mar 09, 2022 -

Herb Chambers Lexus of Sharon responded

We are thrilled that our team could deliver such efficient, top-notch service! Thank you for choosing Herb Chambers Lexus of Sharon and for stopping by to share your experience. We hope to welcome you back again down the road!

March 08, 2022

Great service , efficient , trust worthy and good communicators , beautiful layout , clean with amenities , friendly staff More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
Mar 08, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for the review. We're pleased to see you liked working with our team! We appreciate the kind words.

March 08, 2022

Ryan was very polite and knowledgeable. We will have service at Herb Chambers Lexus of Sharon again. More

by Haipingma
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Mar 08, 2022 -

Herb Chambers Lexus of Sharon responded

It's awesome to see this review. We're thrilled that you liked working with Ryan!

March 08, 2022

Great service department. Eric is always very helpful and on top of everything Thank you Eric! More

by andrzejl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Mar 08, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for leaving Herb Chambers Lexus of Sharon a five-star review! We will give kudos to Eric for providing you with exceptional service. Until next time!

March 08, 2022

Service department culture has changed in the last few years from being customer focused to maximizing revenue. I feel the service department nickel and dimes it’s customers now and overcharges on everyt More

by Tkelley401k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Forcucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Herb Chambers Lexus of Sharon responded

Hi, thank you for the feedback. Feel free to reach out so I can further understand why you feel that way in regards to our Service Department. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

March 08, 2022

Could have bought from a dealer closer to home but Giovanni was very helpful while we were looking at potential vehicles, so we drove out of our way when we’re ready to purchase. More

by Davidrann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Herb Chambers Lexus of Sharon responded

We truly appreciate you making the trip to see us at Herb Chambers Lexus of Sharon. Thank you for your kind words about Giovanni! It makes us happy to know that you're a satisfied customer, and we hope you enjoy your new vehicle.

March 08, 2022

Our experience with Ronni is always a fantastic one. She is knowledgeable and very responsive in her communication. More

by bridget_graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Herb Chambers Lexus of Sharon responded

It is truly our pleasure to assist, Bridget! Thank you for the fantastic review and for choosing Herb Chambers Lexus of Sharon - we'll be sure Ronni hears your kind words!

March 08, 2022

I could go to any Lexus dealership but what keeps me loyal to Herb Chambers Lexus in Sharon is the customer service. Specifically Ronni and Eric in the Service Department go above and beyond to make sur More

by Theramfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Herb Chambers Lexus of Sharon responded

We are delighted that our team stands out from the crowd! Thank you for choosing Herb Chambers Lexus of Sharon and for stopping by to mention Ronni and Eric. See you next time!

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