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Herb Chambers Lexus of Sharon
Sharon, MA
5,583 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,583 reviews
March 12, 2022
Easy to schedule maintenance appointment. They communicate the work to be done and the cost clearly. They always offer loaners if more than an oil change and your car is returned vacuumed and They communicate the work to be done and the cost clearly. They always offer loaners if more than an oil change and your car is returned vacuumed and washed. More
by STMJJM15
Employees Worked With
Matthew A
March 12, 2022
The Service Dept was very friendly and professional as always. The car service was completed quickly as promised. always. The car service was completed quickly as promised. More
by Bmetzger1
March 12, 2022
I wouldn’t go anywhere else to have my car serviced. It’s the best! It’s the best! More
by judy.rubinstein
Employees Worked With
March 11, 2022
From start to finish the experience was professional. Each member of the team is proficient in their field. Chris is knowledgeable and works to make your experience the best it can be Each member of the team is proficient in their field. Chris is knowledgeable and works to make your experience the best it can be More
by mprovencher92
March 11, 2022
I have been servicing my car here since 2017. When dealing with Eric, if all is fine then the interaction is fine. For over 2 years Ive been hearing an intermittent noise when applying on the bra When dealing with Eric, if all is fine then the interaction is fine. For over 2 years Ive been hearing an intermittent noise when applying on the brakes and each time I brought it in to ask about it nothing was found. Even leading up to driving to the dealers I heard the noise but they still couldnt identify it. All while the car was still under warranty. After the warranty is up they miraculously find the noise. It just seemed too much of a coincidence so I called to see if there was anything done differently to identify the noise. So I call to ask about that and without hearing what I had to say, eric cuts me off trying to talk over me and it wasnt even about what I was trying to say. I was just curious and hes responding as if I was personally attacking him. This is not the first time he responded this way to me. It is not ok. There is no need for rudeness on such a matter. More
by Ann
Employees Worked With
Eric Castillo
March 11, 2022
William was attentive, patient, very knowledgeable and honest. A pleasure to do business with I highly recommend him honest. A pleasure to do business with I highly recommend him More
by Cyndimaley
Employees Worked With
March 11, 2022
Service writer Jackson was very personable, friendly and professional. He told me how long my vehicle would be in service and he was right on target. professional. He told me how long my vehicle would be in service and he was right on target. More
by cherraz
Employees Worked With
Jackson in service department
March 11, 2022
I love getting my car serviced at Herb Chambers Lexus. I always trust my service consultant, Mark, and the technicians to provide the best advice. The customer service is top notch! I always trust my service consultant, Mark, and the technicians to provide the best advice. The customer service is top notch! More
by Sherine
March 11, 2022
Excellent Service Department. Very competent. They addressed all of my concerns. I would highly recommend them. Very competent. They addressed all of my concerns. I would highly recommend them. More
by Jon
Employees Worked With
