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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,583 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,583 reviews

March 19, 2022

Excellent From sales person to leasing car all went well no concerns. I would recommend them More

by Tena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nour Mond
Mar 19, 2022 -

Herb Chambers Lexus of Sharon responded

Tena, we're thrilled to hear that every step of your leasing experience was so simple! It's our pleasure to keep the joy in upgrading your vehicle, and the whole team here at Herb Chambers Lexus of Sharon hopes you're loving every mile in your new car!

March 18, 2022

So happy with the service department. The process was quick and easy. The staff is friendly and efficient. Love it there!! More

by Yinet_ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Than
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo
Mar 18, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that the Herb Chambers Lexus of Sharon team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

March 17, 2022

My experience with Herb Chambers Lexus was interesting when we walked in receptionist was welcoming sales team member Emily Dugan was very professional and helpful she was not the normal car sales person More

by Prem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Keevers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Dugan , Don Xu
Mar 18, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Prem, thank you for taking the time to write this review. I'm happy you had an overall good experience and will be referring people to Herb Chambers Lexus of Sharon. I will address your concern internally. Feel free to contact me if you would like to discuss further. -Johnny Dang - General Manager - jdang@herbchambers.com

March 17, 2022

I was there for an oil change and inspection sticker. I was told it would approximately 90 minutes which was fine. After the 90 minutes and no call with an update. I checked my app and the car had been l More

by je.sweeney
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Forcucci
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2022

Mark Forcoochie accommodated my schedule once again. He knows how difficult it is for me to make a scheduled appointment so he is always there for me when my wife’s car needs service and I have it on my More

by Rfichera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Herb Chambers Lexus of Sharon responded

We are thrilled that you are always so well taken care of by Mark! Thank you for choosing Herb Chambers Lexus of Sharon and for taking the time to share your feedback. We look forward to assisting you next time!

March 17, 2022

Arianna was pleasant and efficient. Didn’t waste my time, did her job in a timely manner. Great experience, would refer friends and family! More

by Sinnamon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, did the financial part of the deal. He was great as well. Didn’t waste time going back and forth. Got a lot done through phone or text. Very efficient. Arianna and Andrew were very respectful and pleasant to work with. , Arianna Brown
Mar 17, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that Arianna delivered such a successful experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

March 17, 2022

Arianna was great! Very knowledgeble. She listened as well as offered advice. It was a pleasure working with her! More

by DeeLeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Conway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Riendeau, Arianna Brown
Mar 17, 2022 -

Herb Chambers Lexus of Sharon responded

It makes our day to see this feedback! Thanks for sharing how you enjoyed working with Arianna.

March 16, 2022

Ariana is an excellent sals Representative it took me less then an hour to bought a car love her More

by Maria_montrond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Brown
Mar 16, 2022 -

Maria_montrond responded

Love her

Mar 16, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review, Maria! We are thrilled to hear that you had such a successful purchase experience working with Ariana. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

March 16, 2022

Easy to make an appointment. Friendly staff. Loaner cars are available (even on relatively short notice). More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew A. Kline
Mar 16, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the shoutout! We're happy to hear you had a great service experience with Herb Chambers Lexus of Sharon. Drive safely!

March 16, 2022

Went in for regular service. Was able to make an appointment the day before. Ryan is vey personable and answered all my questions. Car was ready in 90 minutes. More

by paulashiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Mar 17, 2022 -

Herb Chambers Lexus of Sharon responded

Paula, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Ryan. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

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