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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,583 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,582 reviews

March 28, 2022

Robert Williams went above and beyond to make buying a car easy. I felt no pressure from anyone as I have experienced at other dealers. I highly recommend Herb Chambers Lexus. More

by cmclean39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Xu
Mar 28, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks a million for leaving Herb Chambers Lexus of Sharon a five-star review! We are happy that Robert went the extra mile to ensure your car-buying experience was effortless. Your business means the world!

March 28, 2022

The service is done when they say it will be done . The people are attentive and friendly and they’ll work with difficult schedules. They offer loaner cars and the waiting area is very comfortable also More

by Vikksera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again next time!

March 28, 2022

Service manager Ronni went beyond what was requested to insure that I had a great experience getting my car serviced. The loaner car and extra attention in the detailing department were very much apprecia More

by EMN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Herb Chambers Lexus of Sharon responded

We'll always do all we can to ensure your needs are met and your experience is seamless at Herb Chambers Lexus of Sharon! We're happy that our detailing work and the loaner we provided also improved your visit. It was our pleasure to take excellent care of you, and we look forward to our next chance to do so!

March 28, 2022

I was thoroughly impressed by the service I received from your salesman, Hung, who was so very nice and who my late husband, Ken, liked working with. More

by Ruth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hung Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Herb Chambers Lexus of Sharon responded

Ruth, it's wonderful to hear that you appreciated the kind service you received from Hung. Taking the very best care of our guests and ensuring all their needs are met is always a top priority at Herb Chambers Lexus of Sharon. Thank you for your supportive review, and we'll be here ready to lend a hand whenever you need us next!

March 27, 2022

I had my 2021 RX450h serviced recently. The overall experience was good. However, the cleaning job done as part of the service was less than perfect. The outside was washed well but the ins More

by navymike71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo , Edwige Saintilvert
Mar 28, 2022 -

Herb Chambers Lexus of Sharon responded

Hi - I'm happy to hear your overall experience was good with our service department. We do offer a complimentary wash and vacuum to our service guests. It is designed for a quick turnaround. We do offer full detailing services if you are interested. Feel free to reach out if I may be of assistance. Best, Johnny Dang - General Manager - jdang@herbchambers.com

March 27, 2022

Excellent service department - Ronnie Travers is a great resource- always has the knowledge whenever I ask a question about my Lexus ES! More

by Dontrish93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Herb Chambers Lexus of Sharon responded

Ronnie truly is a talented member of our team! It's wonderful to hear you know you can rely on Herb Chambers Lexus of Sharon for information and support whenever you need it. Many thanks from all of us here for your business, and we look forward to our next chance to work on your Lexus ES!

March 26, 2022

Thank you Kevin for the great help. Amazing service from Kevin and Abdel. Friendly and patient staff. More

by Hosamali
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Tonthat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Herb Chambers Lexus of Sharon responded

We'll be more than happy to share with Kevin and Abdel that you greatly appreciated their help. It was our pleasure to assist you at Herb Chambers Lexus of Sharon, and we hope if there's anything more we can assist with, you'll stop by again!

March 26, 2022

Great attention to detail during 15k service as the took care of a nail in tire and a blemish from a road rock with no issues or extra charge! Very friendly and accommodating. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Herb Chambers Lexus of Sharon responded

Dan, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

March 25, 2022

Kevin,Paul,Rich all top shelf to work with. Dealership I have always had an excellent experience with. More

by Mp
Recommend Dealer
Yes
Employees Worked With
Kevin,Paul,Rich.
Mar 25, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for commending Kevin, Paul, and Rich! We are so happy to hear that you've enjoyed working with our Herb Chambers Lexus of Sharon team as much as we enjoy working with you. Safe driving!

March 25, 2022

Service was great - Randy was thorough in his explanations. Price seemed a bit high though. More

by sckelley42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for this! Feedback is always truly appreciated. Johnny Dang - General Manager - jdang@herbchambers.com

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