Back

Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,581 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
Contact Dealership

25 Providence Hwy, Rte. 1

Sharon, MA

02067

Directions

Filter Reviews By Type

Showing 5,581 reviews

March 31, 2022

Randy was very helpful. Got exactly what I needed done and more. Very happy with his service. More

by adrie.marie001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Herb Chambers Lexus of Sharon responded

We are thrilled that you and your vehicle were so well taken care of by Randy and the team! Thank you for choosing Herb Chambers Lexus of Sharon, we hope to see you for your future service needs. Have a wonderful day!

March 31, 2022

I have purchased 3 cars from this dealership over the last 10 years but what keeps me coming back is the service department! I have had very little problems with any of my cars and when I have a problem More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene LaPaz, Eric Castillo
Apr 01, 2022 -

Herb Chambers Lexus of Sharon responded

Doug, thank you for taking the time to review us! We are so glad to hear that you are so confident in the Herb Chambers Lexus of Sharon team to get the job done. Drive safely, and we hope to see you back again down the road!

March 31, 2022

Excellent service and very satisfied. Everyone personable and friendly and helpful! We would recommend Herb Chambers to anyone More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo , Ryan Valadao, Edwige Saintilvert
Mar 31, 2022 -

Herb Chambers Lexus of Sharon responded

"Personable and friendly" are two words we love seeing in our customer's feedback! Thanks so much for giving Herb Chambers Lexus of Sharon your shoutout, Bob!

March 30, 2022

I was placed in a great car. It looks brand new been a used car and my customer service rep handled me very well I thought he was very knowledgeable about the vehicle there and kn More

by Keith Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anil Bezawada
Mar 30, 2022 -

Herb Chambers Lexus of Sharon responded

Keith - We are delighted to hear that you drove home from Herb Chambers Lexus of Sharon a happy customer. Congratulations on your vehicle! Our team is grateful for your business and kind review. Thanks so much!

March 30, 2022

Beautiful show room, helpful, pleasant staff. Wonderful car buying experience. Would recommend to other if looking for your next luxury vehicle More

by tteves2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Than
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Mar 31, 2022 -

Herb Chambers Lexus of Sharon responded

Congratulations on your new vehicle! We are thrilled that our team took such great care of you and earned your positive review. Thank you from all of us at Herb Chambers Lexus of Sharon!

March 30, 2022

From the moment you pull in to the moment you pick up. . always above and beyond. Always outstanding service and commitment to excellence. More

by Anthony Wong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ding Zhang
Mar 30, 2022 -

Herb Chambers Lexus of Sharon responded

Anthony, we sincerely enjoy going the extra mile for our guests at Herb Chambers Lexus of Sharon, and we love hearing how much our efforts mean to you. Thank you so much for sharing your enthusiasm for our dealership, and we wish you safe travels until we see you next!

March 29, 2022

Went in for my 10,000 mile service Ryan was very professional I explain to him a couple of issues and they were fixed. His follow up is amazing. Brian in the parts department where I purchased all w More

by Shy Jessie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Valadao
Mar 29, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for recommending Herb Chambers Lexus of Sharon and mentioning Ryan and Brian! We truly appreciate your business and are so glad that you can trust our team for excellent service. Hope to see you next time!

March 29, 2022

Service at this dealership has severely declined. I bought a 40K SUV with 12,000 miles on it and paid 3K for a warranty, when I went in for my first maintenance at 18,000 miles, I was charged $177. P More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronni Travers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Lapaz
Apr 13, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Paula, Thank you for your feedback. The complimentary services come directly from Lexus. The first 2 are complimentary when you purchase a new vehicle. Lexus offers 4 complimentary services when you purchase a Lexus Certified pre-owned. We do offer a pre-paid maintenance package should you see value in it. If you feel you were wrongfully charged based on what you qualify for, feel free to reach out to me directly. Thank you again, Johnny Dang - General Manager - jdang@herbchambers.com

March 28, 2022

Robert Williams went above and beyond to make buying a car easy. I felt no pressure from anyone as I have experienced at other dealers. I highly recommend Herb Chambers Lexus. More

by cmclean39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Xu
Mar 28, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks a million for leaving Herb Chambers Lexus of Sharon a five-star review! We are happy that Robert went the extra mile to ensure your car-buying experience was effortless. Your business means the world!

March 28, 2022

Chris was very attentive and worked with me to ensure that the car exactly what I expected and ensured that timelines that I had for getting the car were met. More

by jasoncronin45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Herb Chambers Lexus of Sharon responded

Jason - We love to hear that Chris helped you get into the right vehicle for you in a timely manner. Thank you so much for posting a fantastic review! We wish you safe travels.

...
229
...