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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,579 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,579 reviews

May 16, 2022

Service excellent. Oil change and wash done in a timely manner. Ronnie was efficient and provided us prompt service More

by lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Herb Chambers Lexus of Sharon responded

Lynn - thanks for the review! We're glad that you trust the Herb Chambers Lexus of Sharon team to keep your vehicle running smoothly!

May 15, 2022

Just simply professional. I found a car I liked, and they set up the process from there. Anil was easy going, but always on point. What o hoped for, and what I got. More

by Zeke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Bezawada
May 16, 2022 -

Herb Chambers Lexus of Sharon responded

Zeke, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

May 15, 2022

Misunderstanding of repair cost . Not a written estimate . Dealer gave me a vague verbal explanation of Repair . When I went to pick up car the cost was ten times the amount I though More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name not listed here
May 17, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Robert - Thank you for the feedback and please contact me if you would like to discuss this further. Thanks again, Johnny Dang, General Manager - jdang@herbchambers.com

May 14, 2022

Friendly staffs, when asked questions, they are helpful. If you go to the wrong area, someone will accompany you to the correct area. More

by Skincare008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

May 13, 2022

Oil change as usual and it was quick, service was good. No complaints, Mark was accommodating to all request More

by sharla.joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Frederick
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Herb Chambers Lexus of Sharon responded

Great to hear the service went well for you. Please let me know how we may improve. Thank you, Johnny Dang, General Manager - jdang@herbchambers.com

May 13, 2022

The service department provides outstanding service. Everyone is friendly and very helpful and they return you car on time with the complete details of the work done More

by Cliffj22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Valadao
May 13, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

May 13, 2022

Honestly had the best experience with My sales person Emily and Andrew from finance. I highly recommend. Emily was upfront and made the process easy. More

by Sed1885
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tavares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdel Diagne, Emily Dugan
May 13, 2022 -

Herb Chambers Lexus of Sharon responded

We're happy to hear Emily and Andrew were able to demonstrate our commitment to great service and provide a seamless car-buying experience. Thank you for choosing Herb Chambers Lexus of Sharon and we hope you enjoy the new ride!

May 12, 2022

Quick and easy. Matt very polite and knowledgeable. He was very easy to work with.. would work with him again. More

by BobBHo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
May 12, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Matt and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

May 12, 2022

The dealership is high class. Super clean and modern. I feel they want to satisfy the customer. More

by Jenkinscolleen564
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
May 12, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We're glad that you've noticed how we prioritize customer service. We appreciate your business here at Herb Chambers Lexus of Sharon!

May 12, 2022

I made an urgent appointment to check brakes on my 2013 Lexus. Dealer did thorough investigation and said the brake performance was still within acceptable limits. Since I am regular customer at the deale More

by prcoutu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

prcoutu responded

Favorable review done today.

May 13, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We are so glad dot hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

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