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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,580 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,580 reviews

August 19, 2022

We were extreamly happy with the customer service we recieved from Herb Chambers Sharon. Kevin Tonthat was professional and easy to talk to. He answered all our questions and made the purchase of our fi More

by crane27harmony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Tonthat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Herb Chambers Lexus of Sharon responded

Richard & Helen - Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Kevin and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

August 19, 2022

Ryan was professional and friendly and assured for prompt service. He explained things clearly to me. More

by Billcur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Graf was great…as usual., Ryan Valadao
Aug 19, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the 5-stars and shoutout to Ryan! All of us at Herb Chambers Lexus of Sharon appreciate your business and hope to see you again.

August 19, 2022

I brought my car in for its regular service. I also asked about a scratch someone had put in my driver’s and back door. They were able to buff out the scratches for far less money than I was wi More

by Robert M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew A.
Aug 19, 2022 -

Herb Chambers Lexus of Sharon responded

We're happy to hear Robert stepped in to make sure you had such a great experience. Thanks so much for the wonderful review and we hope to see you at Herb Chambers Lexus of Sharon again next time!

August 18, 2022

Excellent experience buying a used car from Lexus of Sharon. My sales person Nour was a pleasure to deal with. Also manager Kal was very helpful More

by Dan.oconnell32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nour Mond, Kal Nasser
Aug 18, 2022 -

Herb Chambers Lexus of Sharon responded

Dan, congrats on your new-to-you car! We are so glad you enjoyed your buying experience with Kal and Nour. The Herb Chambers Lexus of Sharon team is grateful for your business!

August 17, 2022

Great customer service as usual. Went in unannounced for an inspection not only did they promptly inspect my car, they also offered to wash it. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson
Aug 17, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you, Kevin, for the 5-star review of Herb Chambers Lexus of Sharon! We are thrilled everything went smoothly during your impromptu service visit. Come by anytime!

August 16, 2022

Ronnie in the service department is so knowledgeable and professional. Love doing business with her! More

by Malekmargaret084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Ronnie and the Herb Chambers Lexus of Sharon team. Safe travels, and we hope to see you back again down the road!

August 16, 2022

Service appointments are easy to make online on day or two notice. Promptly greeted upon entering service area. Service area is so clean you could eat off the floor/don’t!). Waiting area is superb, quiet, More

by D685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nour Mond
Aug 17, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

August 15, 2022

Randy did not show, other person helped. Oil change price too high, mini detail was not a detail but car wash and windows cleaned which I normally get at a dealership and car still was dirty More

by TonyKalinowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Vicente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Tony - Thank you for sharing your feedback. Sorry, we didn’t meet your expectation with the cleaning of your vehicle. Happy to hear that we did wipe the vehicle a bit more. Feel free to contact me in the future if I may be of assistance. Best, Johnny Dang - General Manager - jdang@herbchambers.com

August 15, 2022

My car is always serviced at this dealership. I wouldn’t think of going elsewhere: As always, I was treated with courtesy, my car was serviced without any problems, and my car was washed and cle More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Herb Chambers Lexus of Sharon responded

We're glad we've earned your utmost confidence, Nancy! Thank you for the wonderful review and for trusting Herb Chambers Lexus of Sharon with your vehicle's care - we'll see you again next time! Be well!

August 13, 2022

I have been going to Herb Chambers Lexus in Sharon for the last 10 years. The dealership is clean including the work area for the technicians. The experience Form drop off to pick up is seamless and very More

by Beachbaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Herb Chambers Lexus of Sharon responded

We are so grateful for your years of business! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your great review of Randy and the team. Drive safely until we see you next!

Aug 15, 2022 -

Beachbaby responded

I also want to acknowledge Ariel who was kind and patient in helping me with my loaner car! She too time to walk me around the car to discuss any previous minor damage to the car that they were already aware of.

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