Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
5,579 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
Contact Dealership
View Awards

25 Providence Hwy, Rte. 1

Sharon, MA

02067

Directions

Filter Reviews By Type

Showing 5,579 reviews

September 16, 2022

Outstanding service department - fair and reasonable, they never try to upsell you on anything you don’t need. Highly professional More

by Barry.Rubenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for reviewing us, Barry! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

September 15, 2022

My experience at the dealership with Mark today was very good today he found me a coupon today that was very good.. More

by jcox1988
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Report | Print
Sep 15, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for your review of Herb Chambers Lexus of Sharon! We're glad Mark got you a coupon and helped shape a positive experience. Drive safe and take care!

September 15, 2022

Went in for 10K service. Dropped off car and ready within the hour. Car was cleaned and washed inside and out. Great service. More

by Angelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Report | Print
Sep 15, 2022 -

Herb Chambers Lexus of Sharon responded

Angelo, it's wonderful to hear that your service visit to Herb Chambers Lexus of Sharon went off without a hitch! Thank you, and have a great day.

September 15, 2022

I called earlier this week and Service fit me in before my drive to SC. Product was outstanding as usual. The outstanding service gives you a strong reason to buy again at a Herb Chambers dealership. More

by NUMBAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Herb Chambers Lexus of Sharon responded

We are so happy we could help! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your kind review. We hope to welcome you back again down the road!

September 14, 2022

As usual, the service and attention to detail with Ronni were great, as well as the process of getting a loaner car. More

by Jemkneel
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Herb Chambers Lexus of Sharon responded

Ronni will be ecstatic when we share your amazing feedback with him! Thank you for being a loyal customer of Herb Chambers Lexus of Sharon!

September 14, 2022

Excellent service. Easy to schedule timely appointments. Always fair and provide quality work. Well done More

by mmglynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Report | Print
Sep 14, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

September 14, 2022

Matthew is outstanding! I have been fortunate to have him as my service advisor during several of my visits to the dealership. Matthew always delivers his best. Matthew is More

by Nikki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Herb Chambers Lexus of Sharon responded

Nikki, we are thrilled that Matthew delivers continuous five-star service! He is an asset to the Herb Chambers Lexus of Sharon team, and your review will certainly make this day. Thank you for taking the time to share with us. Until next time!

September 13, 2022

Poor communication regarding length of appointment, called three times, no return call, didn’t complete tadks More

by LB
Customer Service
Recommend Dealer
No
Employees Worked With
Jackson Callahan
Report | Print
Sep 21, 2022 -

Herb Chambers Lexus of Sharon responded

Hi LB - Sorry we weren’t able to meet your expectations with the length of appt. Please contact me so we can discuss further in regards to the lack of communication with our staff. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

September 13, 2022

William was great and helpful. Everyone at the dealer are nice. we are glad that we brought the car from Herb Chambers Lexus of Sharon. More

by john.hassell
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Than
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2022 -

Herb Chambers Lexus of Sharon responded

John, we are so happy to hear that William and the team went above and beyond to ensure you had a successful visit. Thank you from all of us at Herb Chambers Lexus of Sharon!

September 13, 2022

It was the first time we went to this Lexus dealer, and we had a pleasant experience with William Than who assisted us! William Than was helpful, professional and attended to our requests. He answered our More

by Judy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Than
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2022 -

Herb Chambers Lexus of Sharon responded

Judy, we are ecstatic to hear that Herb Chambers Lexus of Sharon provided you with a 5-star experience! William and the team will definitely appreciate your kudos. Thank you for having confidence in us!

1
...
189
190
191
...
558