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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
5,757 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,757 reviews

December 10, 2022

They are my favorite dealership,because they always take good care of me and my car. More

by Mario Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the 5-star review! We hope to see you again in the future! -- Herb Chambers Lexus of Sharon Team

December 09, 2022

Ronni Travers is excellent as usual. I appreciate how she explains what is going on with the car and also love the great advice she always gives. I know I am in good hands with Ronni and More

by Zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Herb Chambers Lexus of Sharon responded

We will happily let Ronni know how much you appreciated all of the assistance at your recent visit to Herb Chambers Lexus of Sharon. Thank you for the kudos and we look forward to seeing you again next time!

December 08, 2022

Honest, efficient, reliable, and prompt service. I’ve been taking my vehicle here since I purchased it almost 10 years ago and have always had a good experience. I highly recommend Herb Chambers. No More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Herb Chambers Lexus of Sharon responded

We are delighted to receive this review of Herb Chambers Lexus of Sharon, Katie! Your trust and loyal business mean the world to Ronni and the team. Thank you for working with us! We look forward to assisting you again down the road.

December 08, 2022

Highest quality of Customer satisfaction in every person I dealt at Herb Chambers in Sharon. More

by gnorman525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
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Dec 08, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind review of our team here at Herb Chambers Lexus of Sharon! We hope to see you in the future!

December 08, 2022

The entire service experience was excellent. The vehicle was ready when the service advisor said it would be. The cafe is a nice touch while waiting for the vehicle. More

by Rob-NH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Than
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for the review, Rob. We are happy to hear that the Herb Chambers Lexus of Sharon team was nice to work with. Thanks for bringing your vehicle in for service.

Dec 08, 2022 -

Rob-NH responded

All went well. Just a quick observation. I wondered around the show room floor and no one approached me with even a quick greeting or can I help you! An opportunity lost as I am in the market for a new vehicle next year.

Dec 14, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Rob - Thank you for the feedback. I do apologize no one acknowledged you in the showroom. Please contact me when you are in the market and I will ensure a smooth transaction. Best, Johnny Dang - General Manager - jdang@herbchambers.com

December 08, 2022

Personnel were professional, courteous, efficient and attentive. Overall a very positive and pleasant experience. Highly recommend. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review and kind words about Herb Chambers Lexus of Sharon. We are pleased to hear about our team's great work, and we hope to see you in the future!

December 07, 2022

I always feel like I’m in good hands with Ryan. I trust that he understands my problem and he treats me like a valued customer. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Dec 07, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your 5-star experience with Ryan at Herb Chambers Lexus of Sharon! We appreciate your loyal business and look forward to our continued relationship!

December 07, 2022

My purchase of a new vehicle at Herb Chambers Lexus of Sharon was a very pleasant experience. The Sales Consultant, Nour Mond, did a great job facilitating the process. She was professional, personable, More

by JCARDELLA51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nour Mond
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Dec 07, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review. We are glad that Nour was professional, knowledgeable, and nice to work with. We appreciate your business and trust in us to get you an amazing Lexus NX 350H, congrats! Have a great day, see you next time here at Herb Chambers Lexus of Sharon!

December 07, 2022

Nice staff of helpful people in a clean comfortable environment Thanks again for the service Hard to beat More

by kevin.read
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
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Dec 08, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind words about our team here Herb Chambers Lexus of Sharon! We hope to see you in the future!

December 06, 2022

Very timely response from Monica. I was very comfortable in the waiting room and enjoyed the complimentary breakfast. The environment was very clean, too. I received very prompt servi More

by Nonyeobiora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Ramsay
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Dec 06, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your excellent service experience with Monica and the team at Herb Chambers Lexus of Sharon! We are grateful for your compliments and hope you have a wonderful day!

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