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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
5,757 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,757 reviews

December 24, 2022

Just had our car serviced at Herb Chambers Lexus in Sharon MA. The excellent service from checking in, to talking with our consultant Jackson to picking up the car! High praise to this organization! More

by Stevroot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
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Dec 27, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind review and the confidence in Jackson and our team. We hope to see you in the future here at Herb Chambers Lexus of Sharon. Take care!

December 24, 2022

Ryan V. Was excellent and service team was quick and did a great job. Exceptional. More

by Stobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Dec 27, 2022 -

Herb Chambers Lexus of Sharon responded

It was our pleasure to serve you, Stobin! Thank you for the excellent review and for trusting Herb Chambers Lexus of Sharon with your vehicle's care! Ryan will appreciate the shoutout. Safe travels and we hope to see you again down the road!

December 24, 2022

Efficient,excellent service. Have been dealing with this dealership for many years and it has been excellent. They listen to you and take care of all issues efficiently. More

by perlgrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind review and the confidence in our team. We hope to see you in the future here at Herb Chambers Lexus of Sharon. Take care!

December 24, 2022

My salesman, Jean Charles was courteous, professional and went above and beyond to provide me with great customer service. I will be highly recommending him and Herb Chambers of Sharon to my friends and fami More

by Dbnb61
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Herb Chambers Lexus of Sharon responded

Your recommendation of Jean and the team means so much to us! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your feedback. We wish you many safe and happy miles ahead!

December 23, 2022

Everyone is nice the dealership is spotless. Great experience and fist time at this dealership More

by Lance Mackey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2022 -

Herb Chambers Lexus of Sharon responded

Lance, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

December 23, 2022

Ronni is always very pleasant and offers superior customer service making sure that all requests are completed. More

by Cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2022 -

Herb Chambers Lexus of Sharon responded

We love to hear this! Thank you for your kind words and thoughtful review of Ronni and our team here at Herb Chambers Lexus of Sharon. We hope to see you in the future!

December 23, 2022

Service staff and manager very accommodating They aim to please service department top rate. Thank you for your help. More

by joanne.disangro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2022 -

Herb Chambers Lexus of Sharon responded

We love to hear this! Thank you for your kind words and thoughtful review of our team here at Herb Chambers Lexus of Sharon. We hope to see you in the future!

December 22, 2022

From start to finish service and work product is exemplary. Special shout out to Mark F. for his continued focus on providing the best customer experience and confidence in this dealership. More

by Rfichera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Mark and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

December 22, 2022

I have been a satisfied customer for quite a while. However I am disappointed in the service I received on 12/17/22. I put my vehicle in the shop to have the driver side mirror replaced. When I picked More

by Lillymate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Lilly, I am sorry to hear that your concerns still exist. Please contact me so we can resolve things to your satisfaction. Thanks, Johnny Dang - General Manager - jdang@herbchambers.com

December 22, 2022

Ronni Travers, our service manager is the best in every way. She is professional, knowledgeable, kind and helpful!!! We are thankful that we have her help us with our cars More

by lwmaloney57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for this great review of Herb Chambers Lexus of Sharon! Ronni will appreciate your kind feedback. The team is grateful to have your trust and loyal business!

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