Herb Chambers Lexus of Sharon

Service department experience was excellent along with my service rep who I have been with for 16 years. service rep who I have been with for 16 years. More

My Lexus has 276k miles. Could not get there without Herb Chamber service department over the years. My service rep Matt is outstanding. Could not get there without Herb Chamber service department over the years. My service rep Matt is outstanding. More

They provide excellent service over all. A great service advisor. Knowledge technicians and thoughtful staff A great service advisor. Knowledge technicians and thoughtful staff More

Anil was very pleasant and informative. !! It was a pleasure to do business with him. !! It was a pleasure to do business with him. More

Excellent service experience. As always, Randy was very knowledgeable, attentive and thorough with our RX350 service and made sure that everything went smoothly and perfect. Much As always, Randy was very knowledgeable, attentive and thorough with our RX350 service and made sure that everything went smoothly and perfect. Much appreciated. More

Matthew was both welcoming and knowledgeable. He kept me updated on what was going on. The waiting area was very comfortable as well He kept me updated on what was going on. The waiting area was very comfortable as well More

I went to Herb Chambers Lexus to address a few rattles, squeaks and creaks I was experiencing. I did a test drive with their tech Billy and he told me heard a few things and that he would work on it. So squeaks and creaks I was experiencing. I did a test drive with their tech Billy and he told me heard a few things and that he would work on it. So fast forward to the next day and I get a call that the car is ready but they only were able to fix one of the four things I was having issues with. I was obviously not happy with this response as I was led to believe that my issues will be solved. I was told that 4 people drove this car and they were not able to hear any noises. Long story short, I had a terse conversation with the general manager and here is when I realized that the dealership doesnt care about their customers but they just got each others back and lie thru their teeth. I took my car and not even 2 minutes into my drive I could already hear the creaking/squeaking that the claimed that they FIXED! Not to mention that I also heard the other noises that they claimed they never heard. I wouldve taken the car back but I dont want these losers near my car anymore. So if you have rattles in your car please stay away from this dealership! More

Talk about an easy, flawless car buying experience. From the moment I walked in, until the keys were in hand, I felt like a guest and treated as if I was the most important person in the room. I would From the moment I walked in, until the keys were in hand, I felt like a guest and treated as if I was the most important person in the room. I would highly recommend car shopping here. More

Great accommodations, calm environment, friendly faces. 3 things that make this dealer really an experience like no other! 3 things that make this dealer really an experience like no other! More

They have always been friendly, attentive and on time. They have also gone above and beyond when I have had trouble, and that os why I keep returning to the Sharon location. I live closer to a different L They have also gone above and beyond when I have had trouble, and that os why I keep returning to the Sharon location. I live closer to a different Lexus dealership which does not have the same “culture”. Lexus of Sharon is worth the drive. More