Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
5,501 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
Contact Dealership
View Awards

25 Providence Hwy, Rte. 1

Sharon, MA

02067

Directions

Filter Reviews By Type

Showing 5,501 reviews

September 21, 2022

Matthew was very efficient and did let me know what was happening. Just didn’t understand why a battery would need to be replaced in a two year old vehicle. More

by ellenmkenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Ellen - Thank you for leaving Matthew and the Herb Chambers Lexus of Sharon team a five-star review! If you have any additional questions regarding the service performed, please don't hesitate to reach out. Best, Johnny Dang - General Manager - jdang@herbchambers.com

September 20, 2022

Our sales rep, Hung Truong was very professional and personable. I would not hesitate to shop at HC Lexus again , More

by Glenn.lindsey92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hung Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Demoura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2022 -

Herb Chambers Lexus of Sharon responded

We deeply appreciate your glowing review, Glenn! Thanks for supporting Herb Chambers Lexus of Sharon and we'll see you next time!

September 20, 2022

Absolutely wonderful service. They correctly identified my problem and fixed it really fast. The service manager Brian Matthew’s was friendly, knowledgeable and helpful More

by JeffT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2022 -

Herb Chambers Lexus of Sharon responded

Jeff, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Brian and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

September 20, 2022

I arrived on time, I was promptly served, and was out within the hour. What more could you ask for? More

by PaulW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Report | Print
Sep 21, 2022 -

Herb Chambers Lexus of Sharon responded

Paul, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

September 18, 2022

Great service and easy to work with. Minimal waiting time and a wash and vacuum thrown in More

by rsj4554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Report | Print
Sep 19, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

September 17, 2022

This was my second time working with Kevin and it was as fantastic as the first. More

by aneji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your experience with Kevin! We appreciate your business and we hope to see you again at Herb Chambers Lexus of Sharon. Safe travels ahead!

September 17, 2022

Nice to work with. Good communication. Efficient, got the job done. Did a great job on detailing. More

by TDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Report | Print
Sep 19, 2022 -

Herb Chambers Lexus of Sharon responded

Your feedback means so much to us! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your support. Safe driving!

September 16, 2022

Great dealership. Pleased with the service but it took too long 3 1/2 hours to get 4 new tires put on. More

by J.yavarow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2022 -

Herb Chambers Lexus of Sharon responded

Hello, Thank you for the 5-star rating. Happy to hear the service went great. I do apologize the wait was longer than expected. Thank you for your business. Best, Johnny Dang - General Manager - jdang@herbchambers.com

September 16, 2022

He was very nice, friendly and sincere. He wasn’t pushy, very respective of our choices. We would recommend him to friends, or if we decide on Lexus again in the future, we definitely wou More

by Chompey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Than
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

September 16, 2022

Outstanding service department - fair and reasonable, they never try to upsell you on anything you don’t need. Highly professional More

by Barry.Rubenstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for reviewing us, Barry! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

1
...
180
181
182
...
551