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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,563 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,563 reviews

October 19, 2022

Top notch people from Johnny Dang, Will Than and Giovanni they were a pleasure to deal with from the purchase to finance of my new car.Honesty and straightforwardness looking forward to my next purchase More

by Joe G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Than
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Herb Chambers Lexus of Sharon responded

Joe, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Johnny, Will, Giovanni, and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

October 19, 2022

Lexus of Sharon had one of the four cars that I was interested in. I decide on this particular car mostly because of the facility and employees at Lexus of Sharon Mr. Williams made the process simp More

by mrfornaro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Demoura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Herb Chambers Lexus of Sharon responded

It's wonderful we had what you were looking for! Thanks so much for giving Mr. Willian and Mr. Khairmode a shoutout. There's nothing better than a happy customer. Enjoy the new ride! - The Herb Chambers Lexus of Sharon Team

October 19, 2022

Always a terrific experience at Herb Chambers. Ronni is a wonderful service advisor. My car is serviced quickly and only necessary work is performed. Car is washed and ready when promised. I highl More

by Jeff Alpert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for the kudos, Jeff! Ronni is always ready to jump in and help and will appreciate the kind words. If there is anything else we can do for you, please let us know! - Herb Chambers Lexus of Sharon

October 17, 2022

My experience at Herb Chambers Lexus was excellent pimarily because of my salesman, Bill Kessler. That said, everyone at the dealership was great, and the process of purchasing my new went with a hitc More

by jlacymd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with Bill and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

October 17, 2022

Awful customer experience Brian matthews is definitely out for commision only I would not.recommend anyone to come here More

by tylercam80
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Matthews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Tyler - Sorry we didn’t meet your expectations. Please contact me as I want to know why you feel that way so I can further assist. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

October 17, 2022

Excellent service as always! Very pleasant and courteous staff. Highly recommend this dealership for your Lexus needs. More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Herb Chambers Lexus of Sharon responded

Laurie, we are proud to have earned your repeat business! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your positive feedback. We look forward to your next visit!

October 17, 2022

Everyone is polite, knowledgable and helpful. But no one compares to Mark Forcucci in the service dept. he is the BEST! More

by janeAgreenberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Jane - We are thrilled that Mark and the team have earned your trust and business! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your support. See you next time!

October 15, 2022

Amazing and thorough. Work is impeccable Customer service is always at its top. Service technician warm and all about making sure everything is done to my liking More

by Jgorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Herb Chambers Lexus of Sharon responded

This is the kind of feedback we love to see. Thanks so much for choosing Herb Chambers Lexus of Sharon. See you next time!

October 14, 2022

Emily was excellent and went over everything about the car and helped me set up the Lexus app and deliver the car all the way up to Laconia NH. More

by distasiome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Dugan
Oct 14, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that Emily delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

October 14, 2022

Will was very helpful and answered any questions I had. He went out of his way to help me find the exact car I wanted. More

by JenS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Than
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Tavares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for giving us a shoutout! Will is a great part of the Herb Chambers Lexus of Sharon team and will appreciate the kind words. Enjoy your new ride, Jen!

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