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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,757 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,757 reviews

February 02, 2023

From the moment I walked in the show room , I was greeted very courteously. William was very good at answering all my questions, also was vey easy to talk too. When dealing with Richard regarding the financi More

by Johann.pond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Keevers
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Than
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you, Johann, for leaving Herb Chambers Lexus of Sharon a five-star review! We greatly appreciate your kind words for William and Richard. It was a pleasure working with you!

February 02, 2023

Consistently reliable in their customer service. They ensure I receive the attention necessary to facilitate my needs. More

by prmango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Herb Chambers Lexus of Sharon responded

We are grateful to have your trust and loyal business. Thank you for this awesome review of Herb Chambers Lexus of Sharon!

February 02, 2023

Excellent customer service and the people are very attentive to your needs. Service time was great! More

by ADRIANPORTER12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm not sure of his name but the gentleman that serviced me as I arrived. He ticketed the car and brought me to the next person to handle my check in
Feb 03, 2023 -

Herb Chambers Lexus of Sharon responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Herb Chambers Lexus of Sharon Team

February 02, 2023

Best experience ever. Customer service *. Hung was very kind and helpful. Will recommended. I’m very happy and satisfied. More

by Marthagonzalez25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hung Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Keevers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Herb Chambers Lexus of Sharon responded

We are delighted to hear that Hung provided outstanding customer service to you, Martha. Thank you for trusting Herb Chambers Lexus of Sharon with your business.

February 01, 2023

Service went very smoothly. Pleasant place to wait - loved that coffee. All the employees were very pleasant and helpful. Thanks More

by Debi A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
Feb 01, 2023 -

Herb Chambers Lexus of Sharon responded

Debi, thank you for the review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

February 01, 2023

Fast and reliable service of my vehicle. I’ve been going to Randy at HCL since I bought my car because the service is great. More

by c-nix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Herb Chambers Lexus of Sharon responded

It is great to see that Randy is providing you with service that keeps you coming back to us! Thanks for choosing Herb Chambers Lexus of Sharon and please let us know if you need anything down the line!

February 01, 2023

Friendly shed knowledge staff. Willing to work with the customer to get them happy and satisfied. More

by atul.mistry01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Herb Chambers Lexus of Sharon responded

We're grateful to have earned your support here at Herb Chambers Lexus of Sharon! Thank you for the kind words!

February 01, 2023

Kevin was very respectful, kind and knowledgeable. He respects our decision and was very helpful with the process. More

by Pdok
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Prusak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tonthat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Herb Chambers Lexus of Sharon responded

Thanks for the review! We are glad that Kevin was knowledgeable, respectful, and nice to work with. We appreciate your business and kind words here at Herb Chambers Lexus of Sharon.

February 01, 2023

Beautiful facility. Professional, respectful and punctual. Looking forward to my next visit. Keep up the good work. More

by bpeoples1946
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for your review! We're glad that the team was professional and nice to work with. We appreciate the feedback here at Herb Chambers Lexus of Sharon, and we'll see you around!

January 31, 2023

The dealership is always excellent, and the employees are competent and easy to talk to. I particularly want to thank Monica Paz for her help in completing the various work that was done during the replaceme More

by rgran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz of the Service Department is not listed in the above. She was magnificent!
Jan 31, 2023 -

Herb Chambers Lexus of Sharon responded

We are so happy to receive your wonderful review of Herb Chambers Lexus of Sharon! It makes us proud to learn that Monica went above and beyond to ensure your satisfaction. Thank you for having confidence in us!

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