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Herb Chambers Lexus of Sharon
Sharon, MA
5,885 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,885 reviews
April 01, 2023
I cannot say enough about the service I have been getting from Eric. He is a true professional and is a model to excellent customer service. He has been a true advocate for me with the warranty company and from Eric. He is a true professional and is a model to excellent customer service. He has been a true advocate for me with the warranty company and instills trust and is very knowledgeable. When companies model the good to great theory, Eric is a model of great customer service. So glad to have him on my side and I will never buy another car outside of this dealership because of him. Herb Chambers is lucky to have him!!! More
by Lori Rothwell
Employees Worked With
April 01, 2023
Without even considering the issue declined to cover a repair under the CPO warranty. Left me waiting with no communication about my visit, while employees were on their phones oblivious to me, requiring repair under the CPO warranty. Left me waiting with no communication about my visit, while employees were on their phones oblivious to me, requiring me to chase them. Will not return. More
by talis.seja
Employees Worked With
Randy Vicente
April 01, 2023
Thank for your great service Neil, we very appreciate your help and your expertise. we definitely recommend to friends and family. Thank you! your help and your expertise. we definitely recommend to friends and family. Thank you! More
by Yangsochea2
Employees Worked With
April 01, 2023
Just purchased my third Lexus from Herb Chambers Lexus in Sharon. I will continue to get my new Lexus vehicles there Sharon. I will continue to get my new Lexus vehicles there More
by ML33
March 31, 2023
Mark was great! He explained everything that was being done in a clear and concise manner. Very nice guy! He explained everything that was being done in a clear and concise manner. Very nice guy! More
by Staylor4
Employees Worked With
Other Employees :
5 stars for Aaliyah at the cashier desk. She was awesome to work with. And the ladies in the cafe were polite!
March 31, 2023
The customer focus and support you receive from Mark Forcucci at Herb Chamber Lexus is second to none! He is on top of all your issues and extremely helpful. Forcucci at Herb Chamber Lexus is second to none! He is on top of all your issues and extremely helpful. More
by Brucel38
March 31, 2023
Great experience on a recent car purchase. You're felt welcome as soon as you walk in. Got a great car at a great price. No high pressure sales needed. You're felt welcome as soon as you walk in. Got a great car at a great price. No high pressure sales needed. More
by Steve
Employees Worked With
Jalal Beri, Richard Keevers, Kal Nasser
March 30, 2023
Recommended higher preventative maintenance after ensuring covered by extended warranty. Found safety recall on fuel and due to needing part fit me into a courteously vehicle. All done within the t ensuring covered by extended warranty. Found safety recall on fuel and due to needing part fit me into a courteously vehicle. All done within the time he promised at no charge. More
by Jeff Freitas
