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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
5,579 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,579 reviews

December 22, 2022

I have been a satisfied customer for quite a while. However I am disappointed in the service I received on 12/17/22. I put my vehicle in the shop to have the driver side mirror replaced. When I picked More

by Lillymate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Lilly, I am sorry to hear that your concerns still exist. Please contact me so we can resolve things to your satisfaction. Thanks, Johnny Dang - General Manager - jdang@herbchambers.com

December 22, 2022

Ronni Travers, our service manager is the best in every way. She is professional, knowledgeable, kind and helpful!!! We are thankful that we have her help us with our cars More

by lwmaloney57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for this great review of Herb Chambers Lexus of Sharon! Ronni will appreciate your kind feedback. The team is grateful to have your trust and loyal business!

December 21, 2022

Incredibly accommodating. Respected my time and my bottom line number. Between test drive, negotiations and pick up of new vehicle, I was not in the dealership for more tha More

by Scott and Sandy Fitzgerald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hung Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Demoura
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Scott & Sandy - Congrats on your new ride! Thank you for leaving Herb Chambers Lexus of Sharon a rave review. Your five stars made our day. Happy holidays!

December 21, 2022

Very polite, knowledgeable and accommodating. A pleasure to do business with. Will see them again for next car. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

We’re glad we could deliver a 5-star experience, Howard! Thank you for being a loyal client. We look forward to working with you again down the road.

December 21, 2022

I bought UX 250h at Herb Chambers Lexus of Sharon. Nick was very kind and friendly. More

by GY
Recommend Dealer
Yes
Employees Worked With
Nick Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

Congratulations on your new Lexus UX 250h! Nick is always happy to see our customers go home happy and will enjoy the feedback. Thanks for choosing Herb Chambers Lexus of Sharon!

December 21, 2022

Can’t get better than Mark Forcuccii! Always the best service. Alway accommodating Give that man a raise! More

by manouman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for this great review of Herb Chambers Lexus of Sharon. We are proud of our team here, so it is exciting to hear that you have had fantastic experiences working with Mark. He will appreciate the shoutout!

December 21, 2022

Ryan was very professional and extremely helpful. He kept me posted throughout my service visit to keep me informed!! More

by Derrick Stokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for this great review of Herb Chambers Lexus of Sharon, Derrick. Ryan and the team appreciate your support and business!

December 20, 2022

Service at Lexus is outstanding. Our service adviser, Mark F. who has been our advisor for years is professional, courteous and knowledgeable. I always look forward to having my ca More

by Gcarne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for this great review of Herb Chambers Lexus of Sharon. Mark and the team are grateful for your trust and loyal business. Thank you for being part of the Lexus family!

December 20, 2022

Very professional, He always goes above and beyond to please the customer. Great asset for the company More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Dec 20, 2022 -

Herb Chambers Lexus of Sharon responded

We couldn't agree more that the Herb Chambers Lexus of Sharon team is always ready to help. Thank you for the kind words, Jonathan!

December 20, 2022

They are a dealership that I can trust for service without worrying about being taken for a ride. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for this wonderful review of Herb Chambers Lexus of Sharon. Your trust means the world to us here! We are here to help with any of your service needs!

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