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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
5,563 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,563 reviews

December 23, 2022

Everyone is nice the dealership is spotless. Great experience and fist time at this dealership More

by Lance Mackey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2022 -

Herb Chambers Lexus of Sharon responded

Lance, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

December 23, 2022

Ronni is always very pleasant and offers superior customer service making sure that all requests are completed. More

by Cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2022 -

Herb Chambers Lexus of Sharon responded

We love to hear this! Thank you for your kind words and thoughtful review of Ronni and our team here at Herb Chambers Lexus of Sharon. We hope to see you in the future!

December 23, 2022

Service staff and manager very accommodating They aim to please service department top rate. Thank you for your help. More

by joanne.disangro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2022 -

Herb Chambers Lexus of Sharon responded

We love to hear this! Thank you for your kind words and thoughtful review of our team here at Herb Chambers Lexus of Sharon. We hope to see you in the future!

December 22, 2022

I have been a satisfied customer for quite a while. However I am disappointed in the service I received on 12/17/22. I put my vehicle in the shop to have the driver side mirror replaced. When I picked More

by Lillymate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Lilly, I am sorry to hear that your concerns still exist. Please contact me so we can resolve things to your satisfaction. Thanks, Johnny Dang - General Manager - jdang@herbchambers.com

December 22, 2022

Ronni Travers, our service manager is the best in every way. She is professional, knowledgeable, kind and helpful!!! We are thankful that we have her help us with our cars More

by lwmaloney57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for this great review of Herb Chambers Lexus of Sharon! Ronni will appreciate your kind feedback. The team is grateful to have your trust and loyal business!

December 22, 2022

From start to finish service and work product is exemplary. Special shout out to Mark F. for his continued focus on providing the best customer experience and confidence in this dealership. More

by Rfichera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Mark and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

December 21, 2022

Ryan was very professional and extremely helpful. He kept me posted throughout my service visit to keep me informed!! More

by Derrick Stokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for this great review of Herb Chambers Lexus of Sharon, Derrick. Ryan and the team appreciate your support and business!

December 21, 2022

Very polite, knowledgeable and accommodating. A pleasure to do business with. Will see them again for next car. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

We’re glad we could deliver a 5-star experience, Howard! Thank you for being a loyal client. We look forward to working with you again down the road.

December 21, 2022

I bought UX 250h at Herb Chambers Lexus of Sharon. Nick was very kind and friendly. More

by GY
Recommend Dealer
Yes
Employees Worked With
Nick Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

Congratulations on your new Lexus UX 250h! Nick is always happy to see our customers go home happy and will enjoy the feedback. Thanks for choosing Herb Chambers Lexus of Sharon!

December 21, 2022

Can’t get better than Mark Forcuccii! Always the best service. Alway accommodating Give that man a raise! More

by manouman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for this great review of Herb Chambers Lexus of Sharon. We are proud of our team here, so it is exciting to hear that you have had fantastic experiences working with Mark. He will appreciate the shoutout!

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