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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
5,500 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,500 reviews

November 30, 2022

Everyone is friendly and accommodating. Facility is always spotless and turnaround time always meets what was communicated or is updated throughout the appointment. More

by bjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
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Nov 30, 2022 -

Herb Chambers Lexus of Sharon responded

When we see words like "friendly and accommodating" it lets us know we are doing a great job. Thank you from the whole team at Herb Chambers Lexus of Sharon!

November 30, 2022

Excellent service department that provides fair pricing, outstanding work, and attentive service-levels. Great experience. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
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Dec 01, 2022 -

Herb Chambers Lexus of Sharon responded

Chris, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

November 30, 2022

They never gave us clear pricing on the service they did for us when we sent the vehicle in for service. They asked us if we wanted stuff done and lumped it in with some warranty things with out being clea More

by gkfaucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Vicente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the feedback. I would be happy to go over your repair line by line. Please contact me so I can further assist. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

November 30, 2022

Great service every time with quality work and dependable advisors. Brian the mgr is the best! More

by DWard
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Brian. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

November 29, 2022

This dealership is always a class act. Professional and timely. I always bring my car here for service. More

by Pjeangoulet
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Herb Chambers Lexus of Sharon responded

Your feedback means so much to us! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your experience with our team. We look forward to your next visit!

November 29, 2022

Efficient for car maintenance and service. Easy to reserve and waiting area is nice and clean. More

by Rquan
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Herb Chambers Lexus of Sharon responded

This review means a lot to us! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your thoughtful feedback about our team. We hope to see you again!

November 29, 2022

I absolutely love this dealership. I’ve bought or leased 4 vehicles from them and always had the vehicles serviced at their Sharon facility. I plan to continue buying more vehicles More

by cklpell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2022 -

Herb Chambers Lexus of Sharon responded

This review means a lot to us! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your thoughtful feedback about our team. We hope to see you again!

November 29, 2022

This was my first time at the dealers service department and I was blown away! Randy is very knowledgeable, easy to talk to and took care of my issue. The service department took the time to find the sourc More

by cparise77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We're glad to hear that Randy and the rest of the service team worked hard to assist you and your vehicle. We appreciate your business here at Herb Chambers Lexus of Sharon, and we'll see you again next time.

November 28, 2022

Excellent Dealer at Lexus of Sharon. Great service. Ryan Valafao is always helpful. All the staff do an excellent job. More

by maureenregg
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Nov 28, 2022 -

Herb Chambers Lexus of Sharon responded

Maureen, thank you for the great review! We appreciate the kind feedback about Ryan and hope to see you back again at Herb Chambers Lexus of Sharon. Safe travels!

November 26, 2022

I had a great experience trading my car with Nour and everyone at Herb Chambers Lexus. I would highly recommend them. More

by kjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nour Mond
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Nov 28, 2022 -

Herb Chambers Lexus of Sharon responded

We're thrilled Nour and the rest of the team made your trade-in experience a success! Thanks for working with us at Herb Chambers Lexus of Sharon. Safe travels!

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