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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,501 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,501 reviews

December 14, 2022

Always have had positive dealings with everyone from sales staff to service and valet services. More

by Brooksie941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valet. JOE, Jackson Callahan
Dec 14, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the review of us here at Herb Chambers Lexus of Sharon! We appreciate it!

December 14, 2022

My tune was promptly taken care of and I mentioned I was having trouble with Sirius. Repair told me to ask Gerry Baker. He spent easily a half hour with me , patiently and expertly explaining all the thin More

by Ucanemerge
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry baker
Dec 14, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for taking the time to share this feedback. We're glad that you loved working with Gerry! See you again next time here at Herb Chambers Lexus of Sharon.

December 14, 2022

Thank You Ronnie for ensuring that the service work on the GX460 was performed exactly as promised. I appreciate the super work that Lexus of Sharon does. More

by sgs122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Herb Chambers Lexus of Sharon responded

We are delighted to receive this review of Herb Chambers Lexus of Sharon. It is good to hear that Ronnie and the team took great care of your GX460. Thank you for working with us!

December 14, 2022

I had a terrible experience with dealer Neil Shah here. I've been waiting for my car for a month and a half. And we're talking about money. He stated that he will consult with management. Two days later, h More

by zhyo199
Recommend Dealer
No
Employees Worked With
Neil Shah
Dec 29, 2022 -

Herb Chambers Lexus of Sharon responded

I am sorry we didn’t meet your expectations. Please contact me directly to discuss your concerns. I’d be happy to assist. Thanks, Johnny Dang - General Manager - jdang@herbchambers.com

December 14, 2022

Mark has been a great service advisor to us. He provides excellent, honest and friendly services. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Herb Chambers Lexus of Sharon responded

Kevin, we really appreciate your confidence in Mark and the team! Thank you for choosing Herb Chambers Lexus of Sharon and for stopping by to review us. Drive safely!

December 13, 2022

So far thus has been a great dealership from the sales people to the service people great experience 👍 More

by Joshuaplummer1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for this awesome review of Herb Chambers Lexus of Sharon! We look forward to seeing you again next time!

December 13, 2022

Rotated but didn’t check tire pressures and supposedly new wipers but one was bent and dirty and did not even contact part of the window. I read them a bit and had to wash the windows five or six times to More

by Lexowner1
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Dec 14, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the 4 star review. Please bring the vehicle back at your convenience so we can make it right for you. Please contact me directly to arrange this. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

Dec 15, 2022 -

Lexowner1 responded

Fixed tire pressure myself and partially fixed wipers. No time until after holidays to bring in

December 12, 2022

Worked with Hung Truong at Herb Chambers today. He was very informative and great to work with. It was a painless and good experience. More

by GL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hung Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Herb Chambers Lexus of Sharon responded

It is great to see that our team made your experience an excellent one! Thank you so much for supporting Herb Chambers Lexus of Sharon and please let us know if you need anything down the line!

December 12, 2022

Herb Chambers is a wonderful place. Everyone loved my dog, especially Ronnie Traverse. She is a real gem. The reason I come for service there. Wish they could establish a dealership o More

by Capelexusowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Herb Chambers Lexus of Sharon responded

It's great to hear that Ronnie and our team took such great care of you! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your experience. Safe travels ahead!

December 12, 2022

Great seevice and people. Great seevice and people. Great seevice and people. Great seevice Great seevice More

by zhangda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ding Zhang, Ryan Valadao
Dec 13, 2022 -

Herb Chambers Lexus of Sharon responded

We’re glad we could deliver a 5-star experience. Thanks for working with the team here at Herb Chambers Lexus of Sharon!

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