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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
5,504 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,504 reviews

January 29, 2023

My sales person Emily was excellent. The only reason I did not rate this experience with 5 stars is due to the GM trying to pressure me into purchasing the extended warranty. Too much More

by Jmdewolf
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emily Dugan
Feb 24, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the 4-star review. We do highly recommend protecting your vehicle with an extended warranty but will always leave the final decision to our guests. Regards, Johnny Dang - General Manager - jdang@herbchambers.com

January 29, 2023

I received top notch service and the staff was very friendly and accommodating. I came in for a routine oil change and was offered refreshments and a comfortable place to wait with my two children. I w More

by laurensuarez610
Recommend Dealer
Yes
Employees Worked With
Monica
Jan 29, 2023 -

Herb Chambers Lexus of Sharon responded

We can’t thank you enough for the excellent review of Herb Chambers Lexus of Sharon! Our team strives to provide excellent service and accommodations, and we are thrilled to have hit the mark. We hope to see you back again for any of your automotive needs!

January 29, 2023

Excellent customer service and the people are so knowledgeable and kind. I always feel like I can trust what they tell me about the car and the service. More

by leah.derrico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Herb Chambers Lexus of Sharon responded

We are grateful to have such an enthusiastic team here and will be sure to pass along your thanks. Please let us know if there is anything else we can do for you down the road. Take care! - Herb Chambers Lexus of Sharon

January 28, 2023

Ronni was awesome. Very helpful and meticulous with my car. She went the extra step !!! Made sure everything was done right! More

by Steve D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Herb Chambers Lexus of Sharon responded

Steve, thank you for the review! We are thrilled to hear that you had such a successful service experience working with Ronni and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

January 27, 2023

Jackson worked as my technician advisor today, he kept me informed of my car’s service and was able to have my auto completed in a reasonable time. More

by ssand77569
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao, Jackson Callahan
Jan 27, 2023 -

Herb Chambers Lexus of Sharon responded

Thanks for the 5-star review of Herb Chambers Lexus of Sharon! It is great to hear that Jackson provided efficient service.

January 27, 2023

Exceptional customer service. Ronni in service is truly the best! I will only go to Lexus for service. It’s outstanding customer service lovely facility and dog friendly More

by amandanolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Herb Chambers Lexus of Sharon responded

It has been our pleasure to serve you! Thank you for the excellent review and for trusting Herb Chambers Lexus of Sharon with your business. Ronni will appreciate the shoutout. Have a wonderful day and we hope to see you again down the road!

January 27, 2023

Siempre muy amables y profesionales, cuidan muy bien de mi vehiculo. Me entregan mi carro muy limpio en cada servicio. Lo recomiendo altamente. More

by eunicebonner24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
Jan 27, 2023 -

Herb Chambers Lexus of Sharon responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Herb Chambers Lexus of Sharon. Apreciamos el apoyo y esperamos volver a verle en el futuro!

January 27, 2023

Ronnie is always amazing to work with. She is helpful and informative. I would highly recommend her for servicing to any of my friends and family More

by jennifer santoro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Herb Chambers Lexus of Sharon responded

We will happily give Ronnie your kudos for all fo the help! Thanks for choosing Herb Chambers Lexus of Sharon, Jennifer. Your support means a great deal to us!

January 27, 2023

Always great service and always on time and courteous and accommodating with loaner cars and times More

by paulw_palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Jan 30, 2023 -

Herb Chambers Lexus of Sharon responded

Thanks for the great review of Herb Chambers Lexus of Sharon! We are grateful to have you as a customer.

January 26, 2023

Great service. Clear what was to be done and answered all my questions. Very efficient! More

by Steve G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Herb Chambers Lexus of Sharon responded

Thanks for the 5-star review, Steve. Hope to see you next time! -- Herb Chambers Lexus of Sharon Team

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