Herb Chambers Honda

I recently leased a car in August that was defective since day one. I was told several times that nothing was wrong with the car until they finally figured out the cell battery was defective in which my since day one. I was told several times that nothing was wrong with the car until they finally figured out the cell battery was defective in which my car kept dying. There is currently a safety recall issue with my car that I mentioned not feeling safe driving and with my child or anyone else. I also currently have emissions issues and misfire with the car and they said it’s due to rodents chewing through the harness and they won’t give me a new car, take the car back or any other solution except pay off my lease contract that I signed. The dealership reported my car warranty won’t cover it and I have to contact my insurance to cover it and pay my deductible fee. I thought I had a reliable new car which turned up to be a horrible experience with my first Honda ever. I will never purchase a car or lease from them again. More

Sofía me saludó cuando entré a Herb Chambers Honda. Aprecié que respondiera todas mis preguntas, me llevara a dar una vuelta en el auto que me interesaba, pudiera negociar el precio del auto que entreg Aprecié que respondiera todas mis preguntas, me llevara a dar una vuelta en el auto que me interesaba, pudiera negociar el precio del auto que entregué y obtuve el auto que deseaba. Sofia es excelente en servicio al cliente y la recomiendo a cualquier persona interesada en comprar un Honda. Además, gracias a Nermi en Finanzas por ayudarme a finalizar mi compra. More

Superb service and very friendly, personable staff! And Honest too! They called to make sure I wanted to replace tires that weren't completely worn out. Outstanding. I never like having to go in for se And Honest too! They called to make sure I wanted to replace tires that weren't completely worn out. Outstanding. I never like having to go in for service, but Herb Chambers Honda Service makes it painless and easy. Norllin is a Rock Star! More

Very good experience each time with Sean. Always quick fast and responsive service. Thank you Always quick fast and responsive service. Thank you More

Sean DeSilva has exceeded my expectations every time I've worked with him over the past 6 years. He is a seasoned, thorough, thoughtful, personable, dedicated professional. He addressed every concern I came worked with him over the past 6 years. He is a seasoned, thorough, thoughtful, personable, dedicated professional. He addressed every concern I came in with, major to minor. He arranged every aspect of service from my arrival to departure, and had a driver to take me home, then back in minutes during the mechanical servicing. He found a way to reduce the initial estimate significantly for when I arrived for pick-up. Very impressive, all in all. More

Sean was great to work with. He did a great job at explaining what was going on and providing perspective on the why's/what it "x" means short term vs long term. It's refreshing He did a great job at explaining what was going on and providing perspective on the why's/what it "x" means short term vs long term. It's refreshing to work with someone who is an advocate for you and your vehicle. More

I had service and Sean was the person who help me he is very helpful with any concerns that I may have when I’m getting something done with my car as a female it could be a little scary but when he is ther very helpful with any concerns that I may have when I’m getting something done with my car as a female it could be a little scary but when he is there I don’t feel stressed because he always make me have a amazing experience thank you so much Sean More

Brought my 2018 Accord to Herbs Chamber in Dorchester and was expecting some great help and fairness from the service center, as I have brought it here before and it was serviced fair and quickly. Sean, in t was expecting some great help and fairness from the service center, as I have brought it here before and it was serviced fair and quickly. Sean, in the service department, is basically there to give you the highest possible price on the simplest service work. He also basically trys to screw you financially. I was quoted 600 dollars for spark plugs, 800 dollars for a service, and 700 dollars for rear brakes. I called any other service shop immediately and they cut that price in half and even more. DO NOT TAKE YOUR HONDA HERE and DO NOT SEE SEAN, or you'll be broke by the end of the day. More

They were very efficient. It was a stress free experience. Sean was helpful and kind. It was a stress free experience. Sean was helpful and kind. More

I have been leasing cars with Herb Chambers Boston for the past 25 years. I have been fortunate to work with Keith Banks consistently. Keith is amazing to work with and in fact has become a family friend the past 25 years. I have been fortunate to work with Keith Banks consistently. Keith is amazing to work with and in fact has become a family friend along the way. If you desire the best pricing and service, call and ask for Keith. You’re welcome!!😊 More