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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,301 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,301 reviews

May 31, 2024

Nelson Castillo was my customer service advisor for this event. All I can say is thank you to him and all those involved in another excellent service experience. More

by Daywalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
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May 31, 2024 -

Herb Chambers Honda responded

Thank you for sharing your positive experience with Nelson and the team at Herb Chambers Honda In Boston! We're grateful for your continued support and look forward to serving you again next time!

Helpful
May 31, 2024

Easy to book service online. Prompt attention upon arrival for appointment. Length of time for service is clearly articulated and very closely adhered to. Service advisor took th More

by MaryF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024

nelzon castillo was very helpful. i had a excellent service experience i was completely satisfied. More

by Eliezer cotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nelson castillo
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May 29, 2024

Real people who actually want to help you get the car you want to trucks or schemes just genuine human beings. More

by Jason B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nomar Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Herb Chambers Honda responded

Jason, thanks for the great feedback! We're glad to hear you had a positive experience with our team at Herb Chambers Honda in Boston. Enjoy your new car!

Helpful
May 27, 2024

My sales Rep Jean was great at helping pick & choose the right car that fit me . The customer service was amazing & I thank them for helping me get in the right car More

by S Howard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Emile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Herb Chambers Honda responded

Hi S Howard! We're delighted to hear that Jean provided excellent assistance in finding the perfect car for you! Thanks for sharing your positive experience with Herb Chambers Honda In Boston. Enjoy your ride!

Helpful
May 25, 2024

DJ was extremely helpful and fit me in to patch my punctured tire. He was able to get my tire fixed quickly and got me back in the road quickly More

by ALemoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
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May 27, 2024 -

Herb Chambers Honda responded

We're glad DJ could assist you promptly and get you back on the road promptly. Thanks for sharing your experience with Herb Chambers Honda in Boston! We'll see you next time. Safe travels!

Helpful
May 23, 2024

My appointment was fast, well done, and quick. It only took an hour to get an oil change and sticker. The people were friendly and nice. They made sure I understood everything that was happening a More

by Richie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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May 24, 2024 -

Herb Chambers Honda responded

Richie, we're glad to hear your appointment was quick and smooth at Herb Chambers Honda in Boston. Thanks for the positive feedback!

Helpful
May 22, 2024

My appointment was fast, well done and quick. It only took an hour to get a oil change and sticker. The people were friendly and nice. More

by alvinc.wa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Herb Chambers Honda responded

We're glad to know you had a swift and pleasant experience at Herb Chambers Honda In Boston! Our team always aims for efficient service. Thanks for choosing us, we appreciate your feedback!

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May 22, 2024

Excellent costumer services like always. Thank you so much for all your hard work. Is very appreciated. More

by Innamarie1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Herb Chambers Honda responded

Innamarie, we're glad to know you appreciated our customer service at Herb Chambers Honda In Boston. Thanks for your kind words!

Helpful
May 15, 2024

I am this place as well as Denise Medina, she was so professional and kind and her supervisor Nick them too together was just like the best team ever! they took care of me like I was family💯 I defini More

by Robyn West
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denisse Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Herb Chambers Honda responded

Robyn, it's wonderful to know that Denise and Nick treated you like family during your recent visit here at Herb Chambers Honda In Boston. We appreciate your recommendation and hope to see you again in the future!

May 15, 2024 -

Robyn West responded

I just got home and I am just speaking with a friend and telling them how nicely me and my son was treated there and how nice everybody was “No don’t worry Miss West we’re gonna take care of it” what is the response to a few questions I did have because basically everything else was covered. I wanna call it seamlessly. .

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