Back

Herb Chambers Honda

Boston, MA

4.8
2,501 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

720 Morrissey Blvd

Boston, MA

02122

Directions

By Type

Showing 2,501 reviews

December 09, 2024

It was a great experience everyone was looking out for what I needed to get my deal that I was comfortable with More

by boo5454
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Honda responded

We're delighted to hear that our team at Herb Chambers Honda In Boston provided you with a comfortable and supportive experience. Thank you for choosing us, and enjoy your new vehicle!

December 09, 2024

I went to Honda BOSTON to find A new vehicle my salesman Fabian did a outstanding job helping me if ever you need a new vehicle go see him. More

by jacquesvolel31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Herb Chambers Honda responded

We're delighted to hear Fabian provided outstanding service during your visit to Herb Chambers Honda In Boston. Thanks for recommending him and choosing us for your new vehicle!

December 05, 2024

Service repairman and customer service individual were punctual, polite, and most helpful. Car was completed in 75 minutes instead of 90 minutes. Will use this dealer for services going forward. More

by dleblanc712
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Herb Chambers Honda responded

We're delighted to hear that our team at Herb Chambers Honda In Boston provided you with efficient and courteous service. Thank you for choosing us, and we look forward to assisting with your future needs!

December 05, 2024

She is nice and she doesn’t push you to buy, I feel no pressure.good experience overall. More

by Yaung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Herb Chambers Honda responded

This is great to hear! Thank you for visiting us, Yaung! - Herb Chambers Honda In Boston

December 04, 2024

Always receive great customer service at Herb Chambers in Dorchester. Nelson, Robert and Sean are always professional and on top of everything. It’s always such a busy place and they manage to make navigat More

by Bhubley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson and Sean
Dec 04, 2024 -

Herb Chambers Honda responded

Bhubley, thank you for your loyalty and kind words about Nelson, Robert, and Sean at Herb Chambers Honda In Boston. We're delighted to hear that their professionalism keeps bringing you back! Looking forward to serving you again soon!

December 02, 2024

Herb Chambers Honda Boston Center is an excellent service. It's easy to book/modify an appointment online. I brought my Honda CR-V Hybrid 2025 to Herb Chambers Honda Boston for a steering issue recal More

by PhuHo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Dec 02, 2024 -

Herb Chambers Honda responded

Thank you for recommending Herb Chambers Honda In Boston! We're delighted to hear that Sean DeSilva and our team provided excellent service during your visit. It's great to know the repair met your expectations, and we appreciate your patience with the timing. We look forward to serving you again in the future!

December 01, 2024

We went in for a test drive, and Keith took great care of us. We ended up purchasing an HRV thanks to Keith. He was honest and worked with us to give us the best deal possible with what we had. More

by Terence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Dec 02, 2024 -

Herb Chambers Honda responded

Terence, it's fantastic to hear that Keith provided you with such excellent service at Herb Chambers Honda In Boston. Enjoy your new HR-V and please don't hesitate to reach out if there's anything else we can do for you!

November 30, 2024

Norllin helped me with my state inspection sticker today. He was very pleasant and also took the time to explain the couple of recall notices that are on my car and that we’d get them taken care of at my nex More

by DanielleLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norllin
Dec 02, 2024 -

Herb Chambers Honda responded

DanielleLH, we're delighted to hear that Norllin provided such a smooth and informative experience for you at Herb Chambers Honda In Boston. Thank you for sharing your positive feedback!

November 29, 2024

Always attentive and providing great service. They are always there to assist when you need them. More

by rdiprossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Horllin Soto
Nov 29, 2024 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

November 26, 2024

I recently leased a car in August that was defective since day one. I was told several times that nothing was wrong with the car until they finally figured out the cell battery was defective in which my More

by Sasha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Honda responded

Sasha, thank you for the review. I'd like the opportunity to provide some clarification regarding this situation. According to our records, you initially brought your vehicle to another dealership that simply charged your battery and told you nothing was wrong. When this did not address your concerns, you brought your vehicle to us and we determined that your battery had a bad cell & replaced it. Since then, a rodent chewed the wiring harness and we understand this issue is being taken care of at our Westborough Honda location. Beyond the initial purchase and one battery replacement, we have not seen your vehicle since. You & I have spoken on numerous occasions to address these concerns, so it's disappointing to hear that you've been left with this impression. If there's anything we can do to assist you further, please feel free to contact me directly. Thanks again, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

...
4
...