Herb Chambers Honda

Amazing Car Buying Experience My experience at Herb Chambers Honda in Boston was the best car buying experience. The staff were extremely nice. My salesperson, Victor Olivares, was My experience at Herb Chambers Honda in Boston was the best car buying experience. The staff were extremely nice. My salesperson, Victor Olivares, was awesome and went above and beyond! More

Tereza is very nice. Tereza was my service advisor. She was very nice The car was taken car of very quickly and came back very clean. She was very nice. I came in f Tereza was my service advisor. She was very nice The car was taken car of very quickly and came back very clean. She was very nice. I came in for warranty work. What I don't understand is the disconnect between the service and parts department. I used to be one of the foremen at Acura of Boston in the 90s. If a customer asks for a price quote, we gave them a price quote. When I call Herb Chambers, I have to talk to the parts department then talk to the service department to get a price quote for a job. Times have changed. Thought it was odd when the service department could not quote me a price for work to be done. While I am commenting, I still have a bad taste in my mouth from the sales department from 2002. The 2003 Accords were coming out, new body style and Herb Chanbers would not take even $1 less than sticker. How many dealerships did Herb Chambers have back then? He has over 50 now. Was it worth it to lose a sale and have a potential customer customer walk out the door to Honda Cars of Boston where they negotiated the price, by about $1,500 I might add? We bought 2 cars from them. We only drive Honda products, was an Acura tech and I currently work down the street from your dealership. I potentially could buy a car from your dealership but price negotiating is a big thing for the consumer. Next year we may be in the market for a new Honda. More

A++++ Was in for the maintenance minder a service and a recall as well it didn't take too long and they even washed and vacuumed after! Was in for the maintenance minder a service and a recall as well it didn't take too long and they even washed and vacuumed after! More

Great service! I brought my CR-V in knowing there was something wrong with either the tires or the tire pressure monitoring system. The easy fix (nail in tire) was I brought my CR-V in knowing there was something wrong with either the tires or the tire pressure monitoring system. The easy fix (nail in tire) was quickly diagnosed and corrected. Unfortunately, on the drive home, the tire pressure indicator light came back on. I called and spoke with Susan,my service rep, and she had me come right back, and got my car back in for a closer look. Ultimately, three of the four sensors in the tires were found to be defective. I was given the choice of rescheduling a visit, or, if I could wait, they would fix all three that afternoon (I waited!). Susan was fabulous throughout (I should mention this was the Saturday before Thanksgiving, and everyone was hopping busy). I really appreciate that everyone wanted to make sure my car was really fixed and good to go; and that Susan communicated with me every step of the way. My car made it to Plattsburg and back Thanksgiving weekend, and is running great! More

Civic Maintenance and Upgrade Went back to Herb Chambers for some upgrade and maintenance. I always have Tony Yuen deal with my car. He is very generous, and make sure that you get Went back to Herb Chambers for some upgrade and maintenance. I always have Tony Yuen deal with my car. He is very generous, and make sure that you get car back ASAP. The process is very smooth when you have Tony. He is also very helpful in tips on how to maintain your car in the best condition, so I always appreciate his advice. Ask for Tony next time you go to Herb for any maintenance or upgrade! More

Quick and honest I had what I thought was a slow leak in my rear driver's side tire and drove to Herb Chsmber's Honda in Boston on a Saturday morning with no appointme I had what I thought was a slow leak in my rear driver's side tire and drove to Herb Chsmber's Honda in Boston on a Saturday morning with no appointment. David Ricard took me in immediately, and within 30 minutes got back to me to let me know that they checked it all out and the tire was fine, just the PSIs were off (probably due to cold weather). He didn't charge me at all! David was friendly, courteous, and I'll be asking for him from now on! They're lucky to have him! More

Great service, easy car buying experience I leased a car from Saurav Sherchan this past weekend. He was personable and understood what I wanted without pushing anything extra on me. I receiv I leased a car from Saurav Sherchan this past weekend. He was personable and understood what I wanted without pushing anything extra on me. I received a great deal and would recommend asking for him if you intend to get a new Honda!! The finance manager, Marco Entraigues, was also fantastic. He was personable and did his best to ensure the deal I got was the best possible. I have also been to this dealership in the past and feel that Saurav and Marco exemplify the attitude of most people who work here. It's hard to find a place where you feel like everyone is on your side and they certainly were in the past and in my leasing experience. More