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Herb Chambers Honda

Boston, MA

4.8
2,614 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,614 reviews

December 04, 2016

Great experience They made the whole process as fast and easy as possible. Very friendly environment. I will gladly recommend this dealership to my friends and family. More

by Frenchfry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phylisha Hammett , Nick Surdis
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you! We appreciate you leaving such a kind review. We think Phylisha is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Nick Surdis, General Manager

December 04, 2016

Perfect transaction Was shopping for an HRV m, stopped at a few Honda dealers, one of them I couldn't even get a salesperson to talk to us. Ended up at Chambers Boston, More

by EAG1279
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phylisha Hammett
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you! It is so kind of you to compliment Phylisha and I will be sure to tell her what a great job she is doing. We strive for complete customer satisfaction, so your feedback is rewarding. If you or your bride have any questions, please do not hesitate to call us. We are always here for you! Best, Nick Surdis, General Manager

December 04, 2016

great experience as before this is the third time i went to Herb Chambers for usual oil change and maintenance. everything went well. everyone i spoke to was very pleasant. also More

by Rui Wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Rui, for leaving us a review and letting us know about your experience with our Service Department. Please let us know if there is anything else we can do for you. Best, Nick Surdis, General Manager

December 04, 2016

Great experience I've always had a good experience at Herb Chambers Boston initially when I purchased my 2013 Accord and since then in service. Recently I had my car s More

by Fuller St Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Surdis
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you! We appreciate you leaving such a kind review. We think Theresa is great, and we're glad you did too! We value your business and please let us know if we can assist you in the future. Best, Nick Surdis, General Manager

December 04, 2016

periodic maintenance i get good service which is why I return and also when I was replacing a Honda Accord with a Honda CRV I choose to purchase from Herb Chambers Honda o More

by Bad Golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with. Best, Nick Surdis, General Manager

December 04, 2016

Best Dealer I have ever Used I bought my latest car from this dealer because I liked their service so much. I will have to admit that one of the things I really like is that they More

by hrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thanks so much for leaving us a review! We'll be sure to tell our Service Department what a great job they are doing! Many thanks and happy driving! Best, Nick Surdis, General Manager

December 04, 2016

Easy to work with, fair, and, honest. My car was making a weird noise. I called to see if they could help and they had me come right in... no appointment needed. After they had a certified More

by GDawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Surdis
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you for leaving us a review and letting us know about your experience with our Service Department. Please let us know if there is anything else we can assist you with in the future! Best, Nick Surdis, General Manager

December 04, 2016

No surprises; easy service visit I had an appointment just for an oil change and tire rotation, which was completed on time. And they also alerted me that the battery life is low and More

by LoyalHondaOwner
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that our Service Department was able to provide you with a pleasant experience. We try to make the process easy, transparent, and friendly. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Nick Surdis, General Manager

December 04, 2016

Herb Chambers Service staff Rocks! I've been getting Honda service for my Honda Civic for 2 years now, oil changes, replaced tires after hitting potholes on Boston streets, brake servic More

by BrianonMissionHill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Brian! It is so kind of you to compliment our Service Department. We always strive for complete customer satisfaction, so your feedback is rewarding. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Nick Surdis, General Manager

December 04, 2016

Excellent Service !! The entire sales team where great from start to finish!! !! The new general manager is very outgoing he came over and asked how my visit went!! More

by Kathy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Comerford, Nick Surdis
Dec 05, 2016 -

Herb Chambers Honda responded

Thanks so much for leaving us a review, Kathy! We'll be sure to tell Patrick and our Service Department what a great job they are doing! Many thanks and happy driving! Best, Nick Surdis, General Manager

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