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Herb Chambers Honda

Boston, MA

4.8
2,614 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,614 reviews

December 06, 2016

Boston Herb Chambers Honda will do service price matching. I booked a typical oil change and tire rotation service at Boston Herb Chambers Honda. On the service day, I arrived at Boston Herb Chambers Honda an More

by naninuneno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2016 -

Herb Chambers Honda responded

Thank you for the five-star review! We value your business and we look forward to assisting you again in the future. Best, Nick Surdis, General Manager

December 05, 2016

Excellent service and support I loved working with the team at Herb Chambers in Boston. No pressure, no sales gimmicks, just helpful staff working with me to find the perfect car. More

by Margaret Berwind-Dart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Olivares, Nick Surdis
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Margaret, so much for your kind words! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Nick Surdis, General Manager

December 05, 2016

Great service - pleasant place to wait. Easy to get an appointment and wait times are minimal. Overall a good experience. I would have not problem recommending Honda service center of Bost More

by Marsha Lenhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Marsha, for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Please let us know if we can assist you again in the future. Best, Nick Surdis, General Manager

December 05, 2016

Oil change/ brakes I have purchased six cars from Herb Chambers since 1983. I have found that both the salespeople and service department is excellent. Sam Deroches is a More

by johanna1663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tereza Guzman, Susan Tarquini, Samuel Desroches
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Johanna! The return of a previous customer is the ultimate compliment! We are very flattered and we value your loyalty to our team. Thank you for your continued business and please let us know if there is anything we can help you with. Best, Nick Surdis, General Manager

December 05, 2016

Very satisfied The only thing I would recommend is showing the customer the filters that they said needed to be replaced. I had no way of knowing whether this was so More

by BostonMan5678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony something....
Dec 05, 2016 -

Herb Chambers Honda responded

Thanks so much for leaving us a review! We'll be sure to tell Tony and our Service Department what a great job they are doing! Many thanks and happy driving! Best, Nick Surdis, General Manager

December 05, 2016

Excellent service Have been very pleased with the service, beginning with Teresa at the Service desk, who understands what needs to be done and can explain clearly the More

by JulianB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Julian! It is so rewarding to know that Teresa and our Service Department were able to provide you with a excellent service. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Nick Surdis, General Manager

December 05, 2016

Honda CRV lease The overall experience was great. I had very bad luck at other dealerships, and Herb Chambers was quite the opposite! Everyone was great to work with, More

by Locomeaution
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Denny, Alex Omoregie
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! Should you need anything else, please do not hesitate to call. Best, Nick Surdis, General Manager

December 05, 2016

very good and prompt I had hit my car on the rear and I was told what was needed to fix it for the dent and the scratch and it was fixed exactly. More

by mike445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hall
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you for leaving us a review and letting us know about your experience with Rob and our Service Department. I'll be sure to tell them about your feedback. Please let us know if there is anything else we can do for you. Best, Nick Surdis, General Manager

December 05, 2016

friendly quick service, quick diagnosis and repair I always get excellent, quick, friendly service at Herb Chambers Honda Boston. I have all my service done there, and did so on my previous Civic until More

by davidfoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, David! Your kind words are greatly appreciated. It is so rewarding to know that our Service Department was able to provide you with a pleasant experience. We try to make the process easy, transparent, and friendly. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Nick Surdis, General Manager

December 04, 2016

Amazing place to buy a car 3 words...Fast Efficient and fun. I've never been to a dealership where everyone was smiling. Hats off to the staff at Herb Chambers Honda of Boston More

by KevinandMarcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the finance guys name but he was excellent, Nick Surdis
Dec 05, 2016 -

Herb Chambers Honda responded

Thank you, Marcy and Kevin! We appreciate you leaving such a kind review. We value your business and please let us know if we can assist you in the future. Best, Nick Surdis, General Manager

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