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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,539 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,539 reviews

August 16, 2024

Excellent and friendly staff and service. I have leased multiple cars over the years and always find the team efficient and helpful. I have them service my car as well. More

by johnmshea1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valer Topalli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie
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Aug 19, 2024 -

Herb Chambers Honda responded

John, we're delighted to hear that our team at Herb Chambers Honda In Boston has consistently provided you with excellent service. Thanks for your continued trust and support!

August 14, 2024

They do a very good job in ensuring that what you need is taken care of no matter how long it takes to do it. More

by clyndermoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
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Aug 14, 2024 -

Herb Chambers Honda responded

Clynder, we're glad to hear that our team at Herb Chambers Honda in Boston took great care of your needs. Thanks for the positive feedback!

August 12, 2024

Makayla was very professional, kind and attentive making the experience fruitful, seamless, responsive. Thank you Makayla for all that you done More

by Royal treatment
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makayla Carter-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Herb Chambers Honda responded

We're delighted to hear that Makayla provided such a professional and seamless experience at Herb Chambers Honda In Boston. Thank you for sharing your positive feedback!

August 11, 2024

Robert is always attentive and explanes things really well. I have been a customer for over 20 years. More

by abenton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Herb Chambers Honda responded

abenton1, thank you for your loyalty and kind words about Robert! We're proud to have served you at Herb Chambers Honda In Boston for over 20 years.

August 09, 2024

Went to them with a pre-approval for a particular vehicle. I was Not only denied, but the salesman tried to Upsell me to a current (2024) model EVEN with the SAME credit rating and downpayment?! THE More

by harriet.muise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith Banks-Obanor
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Aug 19, 2024 -

Herb Chambers Honda responded

Harriet, thank you for the review. I'm disappointed to hear about this experience and will make sure it gets looked into & addressed with the appropriate members of our team. If you have any additional questions or concerns, please feel free to reach out to me directly at your earliest convenience. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

August 08, 2024

The service was professional and prompt. I was very happy with Jean and the rest of the team at Herb Chambers More

by robbcecchetto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Emile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Herb Chambers Honda responded

Thank you for the feedback! We're glad to hear Jean and the team at Herb Chambers Honda in Boston provided professional and efficient service. We appreciate your support!

August 08, 2024

Nelson was very welcoming when I first arrived. He also made sure that he took care of me and that I was in and out. He was quick and very professional. #TEAMNELSON💜 More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Castillo
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Aug 08, 2024 -

Herb Chambers Honda responded

Kathy, we're delighted to hear that Nelson provided you with such efficient and professional service at Herb Chambers Honda In Boston. Thanks for the shoutout!

August 07, 2024

Herb Chambers dealerships are the best around. The service is always excellent and the staff is outstanding. More

by Raw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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Aug 07, 2024 -

Herb Chambers Honda responded

Thank you for the glowing review! We're delighted to hear that our team at Herb Chambers Honda in Boston always provides excellent service We appreciate your support and look forward to seeing you next time!

August 07, 2024

I was helped by Sean Dasilva. I was there for an oil change and he saw that my car had almost no gas. I had a recall for the gas pump, so he told me he can get it done so I don’t More

by LucasG248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva
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Aug 07, 2024 -

Herb Chambers Honda responded

We're glad to hear Sean Dasilva provided such excellent service during your visit at Herb Chambers Honda in Boston. Thank you for sharing your experience and for the five-star rating! Safe driving ahead!

August 06, 2024

Sean was extremely helpful during this visit. He is always willing to answer any questions I may have. He is always thorough in explaining all recommendations needed for my car. More

by dlbyrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DaSilva
Report | Print
Aug 07, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience! We're glad to hear Sean provided thorough and helpful service during your visit at Herb Chambers Honda In Boston. We appreciate the positive feedback!

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