
Herb Chambers Honda
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 2,564 reviews
Dropped of my Honda CR-V of for a recall that would take 3 to 4 hours, Service Advisor Sean was awesome asking all the pertinent question and letting us know what to expect, at 12:15 he called to let us kno 3 to 4 hours, Service Advisor Sean was awesome asking all the pertinent question and letting us know what to expect, at 12:15 he called to let us know the recall was complete, he also mentioned items our vehicle needed without being aggressive. He was awesome! More
Leasing with Honda for the first time has been an incredibly smooth and positive experience. As someone with no prior credit history, I was initially concerned about the hurdles I might face. However incredibly smooth and positive experience. As someone with no prior credit history, I was initially concerned about the hurdles I might face. However, the team at Honda was exceptionally understanding and accommodating, making the process straightforward and stress-free. A special mention goes to Makayla from the sales department. She played a crucial role in shaping this experience into such a memorable one. Her kindness and personable nature made me feel comfortable and valued as a customer. Makayla's dedication to finding solutions and her genuine interest in ensuring my satisfaction encompasses everything you could hope for in a salesperson. More
People were very nice and the Process was smooth easy and quick left there happy quick left there happy More
I took my car to Herb Chambers Honda because of indicator lights coming on. They told me that my vehicle needed $8,000 worth of repairs and charged me $200 for the diagnostic. They did not tell me ahead of t lights coming on. They told me that my vehicle needed $8,000 worth of repairs and charged me $200 for the diagnostic. They did not tell me ahead of time that they would charge me for the diagnostic. Their staff was rude and unprofessional. They don’t care at all about customer service. More
Tao met me at the door immediately and was so polite and helpful. He was not too pushy and was very understanding of all of my questions. Great experience. helpful. He was not too pushy and was very understanding of all of my questions. Great experience. More
Chambers Honda Boston customers are lucky to have Sean Dasilva on our side. Last month I spent the day working with Sean Dasilva, Service Manager @ Herb Chambers Honda Boston. Want the story? I watche Dasilva on our side. Last month I spent the day working with Sean Dasilva, Service Manager @ Herb Chambers Honda Boston. Want the story? I watched him work for us all day. Sean and his mechanic, Ka Lun Po, diagnosed our cascading problem alert scenario as a single faulty wheel sensor circuit breakdown. I listened to Sean on the phone, pleading my case to the extended warranty carrier. Sean Dasilva. Saved this customer $880 by getting my whole job in under warranty. Great job, Sean. I am proud to be your customer. More
They made an effort to try to patch my tire, even though it could not be patched due to safety reasons they were able to get me two new tires. They really do care about the safety of their customers. it could not be patched due to safety reasons they were able to get me two new tires. They really do care about the safety of their customers. More
We went in to trade in our civic with and HRV and Frank from sales was great. He was able to get us a fair deal very quickly and was very straightforward with everything and he also stayed late until we si from sales was great. He was able to get us a fair deal very quickly and was very straightforward with everything and he also stayed late until we signed all the paperwork. He offered us extra oil services on top to ensure we were happy with the deal and overall made our car buying experience smooth and comfortable. Thanks Frank for all your help! More