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Herb Chambers Honda

Boston, MA

4.8
2,564 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,564 reviews

October 17, 2024

Nelson is very professional, efficient, and knowledgeable. I am be comfortable bringing my car here. More

by Stine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Oct 18, 2024 -

Herb Chambers Honda responded

It's wonderful to hear that Nelson provided you with such a professional and efficient experience at Herb Chambers Honda In Boston. We appreciate your trust in us!

October 17, 2024

Dropped of my Honda CR-V of for a recall that would take 3 to 4 hours, Service Advisor Sean was awesome asking all the pertinent question and letting us know what to expect, at 12:15 he called to let us kno More

by hjl1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 18, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience! We're delighted to hear that Sean provided such attentive service during your visit at Herb Chambers Honda In Boston. We appreciate the feedback and look forward to assisting you again in the future!

Oct 18, 2024 -

hjl1949 responded

It was not the first time Sean took care of us, and he is very easy and pleasant to deal with.

October 16, 2024

Leasing with Honda for the first time has been an incredibly smooth and positive experience. As someone with no prior credit history, I was initially concerned about the hurdles I might face. However More

by Krystynaryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla Carter-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Herb Chambers Honda responded

Krystynaryan, we're delighted to hear that Makayla and the Herb Chambers Honda In Boston team made your first leasing experience so positive! It's wonderful knowing you felt comfortable and valued throughout the process. Enjoy your new ride!

October 15, 2024

People were very nice and the Process was smooth easy and quick left there happy More

by EricF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle 5*
Oct 15, 2024 -

Herb Chambers Honda responded

Eric, We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers Honda In Boston

October 15, 2024

I took my car to Herb Chambers Honda because of indicator lights coming on. They told me that my vehicle needed $8,000 worth of repairs and charged me $200 for the diagnostic. They did not tell me ahead of t More

by mclark493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Herb Chambers Honda responded

Thank you for the review. I pulled a copy of the repair order after your initial complaint and see that it was approved & signed by you for $189. Please contact me directly if there's any remaining confusion I can address for you. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

October 13, 2024

Tao met me at the door immediately and was so polite and helpful. He was not too pushy and was very understanding of all of my questions. Great experience. More

by Peg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tao Lambert
Oct 15, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with us at Herb Chambers Honda In Boston! We're delighted to hear that Tao provided such polite and helpful service. We appreciate your feedback and look forward to assisting you again in the future!

October 12, 2024

Chambers Honda Boston customers are lucky to have Sean Dasilva on our side. Last month I spent the day working with Sean Dasilva, Service Manager @ Herb Chambers Honda Boston. Want the story? I watche More

by murban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva, Ka Lun Po
Oct 15, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with Sean and Ka Lun Po at Herb Chambers Honda In Boston! We're delighted to hear they were able to assist you effectively and save you money. We appreciate your support, and we're proud to have such dedicated team members on board!

October 11, 2024

Very courteous , professional, and knowledgeable . Took time to explain all work being performed and kept me updated More

by JPDBAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Oct 14, 2024 -

Herb Chambers Honda responded

We're delighted to hear that our team at Herb Chambers Honda In Boston provided you with courteous and professional service. Keeping you informed throughout the process is important to us, and we're glad it made a positive impact on your experience!

October 10, 2024

They made an effort to try to patch my tire, even though it could not be patched due to safety reasons they were able to get me two new tires. They really do care about the safety of their customers. More

by Jbolger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Herb Chambers Honda responded

We're glad to hear that our team at Herb Chambers Honda In Boston prioritized your safety and got you back on the road with new tires. Thanks for sharing your experience!

October 07, 2024

We went in to trade in our civic with and HRV and Frank from sales was great. He was able to get us a fair deal very quickly and was very straightforward with everything and he also stayed late until we si More

by Ahmad90ysin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Herb Chambers Honda responded

Thank you for taking the time to share this kind review! We're happy to hear Frank made your experience a smooth one and we hope you enjoy your new HR-V. Take care and we'll see you next time!

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