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Herb Chambers Honda

Boston, MA

4.8
2,564 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,564 reviews

October 23, 2024

Jean very patient to explain all details of the car and professional handling the sale. More

by Mlau8028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Herb Chambers Honda responded

We're happy to hear Jean provided you with an excellent experience here at Herb Chambers Honda In Boston! Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future!

October 23, 2024

I brought my car into service a couple weeks ago and Sean Desilva was the one who attended to my car service. He was professional and showed great customer service skills, and even went above and beyond as f More

by filsaime14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Oct 23, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with us! We're delighted to hear that Sean and the team at Herb Chambers Honda In Boston provided exceptional service and kept you informed throughout the process. We appreciate your kind words, and we're glad we could get Besty back on the road quickly!

October 23, 2024

My experience with this dealership is relatively new so I am still evaluating it. I wasn’t too happy with the automated scheduling via phone. As usual with automated service you can’t get a question answer More

by Ydjarreau
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Herb Chambers Honda responded

Thank you for the review. Your feedback is valuable and will be shared with our team so we can take steps to improve our service & processes where needed. Take care and please don't hesitate to reach out if we can be of assistance again in the future! - Herb Chambers Honda In Boston

October 23, 2024

Awesome customer service. People that assist me with this process, we're very understanding of what they were doing. I'm very happy with my purchase. More

by wendymejia0520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Herb Chambers Honda responded

We're delighted to hear that you had an awesome experience with our team at Herb Chambers Honda In Boston! Thank you for your kind words, and enjoy your new purchase!

October 23, 2024

Very good customer service. As you walk in, you're welcoming and direct to the right department that will assist and meet your needs. More

by wendymejia0520
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Herb Chambers Honda responded

Wendy, thank you for the wonderful feedback! It's our privilege to serve you and we look forward to doing so again next time. Take care! - The Herb Chambers Honda In Boston Team

October 22, 2024

I had a wonderful experience! Robert was amazing!! he as so helpful and kind to me! More

by Djita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Herb Chambers Honda responded

Djita, thank you for the wonderful review! We're happy to hear Robert took excellent care of you and we hope you won't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!

October 22, 2024

Sean is literally amazing and gets the job done everytime. Super thankful for him. He makes sure I stay on top of things with my car, even though I’m just a girl and don’t know much. More

by Saphira Delice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 23, 2024 -

Herb Chambers Honda responded

It's fantastic to hear that Sean has been such a great help at Herb Chambers Honda In Boston! We're glad he keeps you informed and ensures everything is running smoothly with your car. Thanks for sharing this wonderful feedback!

October 19, 2024

General is very knowledgeable about the recalls and other aspects of my vehicle extremely plate and very knowledgeable More

by wba151030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with us! We're glad to hear that our team at Herb Chambers Honda In Boston provided knowledgeable and polite service regarding your vehicle! Safe travels!

October 19, 2024

My sales Representative Keith is always giving me the best customer service, best advice and always considerate to my needs and expectations. Finance Manager Nermi was great to work with and very und More

by kimberlyj1586
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Banks-Obanor
Oct 19, 2024 -

Herb Chambers Honda responded

Hi Kimberly, we're delighted to hear that Keith and Nermi provided you with exceptional service at Herb Chambers Honda In Boston. Thank you for your loyalty, and we look forward to serving you again in the future! Enjoy your new ride!

October 17, 2024

Sean Dasilva Chambers Honda Boston customers are lucky to have Sean Dasilva on our side. Last month I spent the day working with Sean Dasilva, Service Manager @ Herb Chambers Honda Boston. Want the sto More

by murban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva, Ka Lun Po
Oct 18, 2024 -

Herb Chambers Honda responded

We're delighted to hear about your positive experience with Sean and the team at Herb Chambers Honda In Boston! It's fantastic that they were able to diagnose the issue efficiently and get everything sorted under warranty. Thank you for sharing this feedback, we appreciate having customers like you!

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