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Herb Chambers Honda

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,614 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,614 reviews

May 06, 2022

Love the service and the attention that Sofia provided to my about the vehicle that I was looking for me More

by Fabian Ku
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sofia Cabrera
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May 06, 2022 -

Herb Chambers Honda responded

Hi Fabian, thank you for sharing your experience working with Sofia at Herb Chambers Honda In Boston! She's a huge asset to our team and is lucky to have her at our dealership! See you next time!

May 06, 2022

Brought in my Honda to get inspected for a broken AC and they were able to repair it within the estimated time! Sean was very courteous and knowledgeable about the entire repair process. More

by JJW05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
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May 09, 2022 -

Herb Chambers Honda responded

Thank you for sharing your experience! We're so glad Sean & the team were able to get your vehicle back to you in a timely manner and we hope we can be of service to you again in the future. Take care! - Herb Chambers Honda In Boston

May 03, 2022

Keith was very nice and helpful, he explained everything to me and broke it down. More

by bmwilliamson30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bermudez
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May 04, 2022 -

Herb Chambers Honda responded

Thank you for the fantastic feedback! We're happy to hear you had a great experience with Keith and we hope to see you again next time here at Herb Chambers Honda In Boston!

May 11, 2022 -

bmwilliamson30 responded

Keith was very wonderful and explained everything…I am very happy with my new Honda Pilot.

May 02, 2022

We came back to lease another car at HC Honda only because we'd get to work with Brian McCafferty again. No better or more honest guy in the business!!! More

by M&M-WR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey
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May 04, 2022 -

Herb Chambers Honda responded

Thank you for sharing this kind review! We're so glad Brian continues to earn your business with his awesome service and we'll be sure to share this wonderful feedback with him. Thanks again and we'll see you next time here at Herb Chambers Honda In Boston!

May 01, 2022

Robert is the best. he is the heart and soul of your company very knowledgeable professional courteous and friendly. Our entire family loves him. More

by Vp give
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
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May 03, 2022 -

Herb Chambers Honda responded

Thank you for the kind comments - Robert will be so happy to hear them! It's always a pleasure having you & your family visit us here at Herb Chambers Honda In Boston and we look forward to seeing you next time!

April 30, 2022

Great customer service from Sean who fit me in right away and took care of my emergency More

by Honda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean deSilva
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May 03, 2022 -

Herb Chambers Honda responded

We're happy to hear that Sean took such quick care of you! Thanks for visiting us here at Herb Chambers Honda In Boston and please don't hesitate to reach out if we can be of service again in the future!

April 30, 2022

Great experience with Nicolas K at Herb Chambers Honda of Boston. Nicolas was professional and respectful during our meeting. I recommend him to customers when looking for your next Honda. More

by rickh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bermudez
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May 03, 2022 -

Herb Chambers Honda responded

Thank you for the wonderful feedback! We're happy to hear you had a great experience with Nicolas and we hope to see you again next time here at Herb Chambers Honda In Boston!

April 18, 2022

Horrible customer service! You try to speak and they talk over you, not good at all More

by torresircania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Tarquini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2022 -

Herb Chambers Honda responded

We're disappointed to hear about this experience. We appreciate you bringing this to our team's attention and would like to help improve your opinion of us. Please contact me at your earliest convenience so we can discuss this in more detail and find a solution to these concerns. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

April 17, 2022

Jose it was helpful and a great sell’s men I was looking my dream car and different dealers but never filled welcome and find herb chambers Jose make you fill welcome and help you and understand what you l More

by Giovanni.Dominguez81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez, Wilfredo Soto
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Apr 20, 2022 -

Herb Chambers Honda responded

Thank you for the wonderful feedback, Giovanni! We're so glad you came to visit us here at Herb Chambers Honda In Boston and are happy to hear that Jose provided you with such excellent service. Thanks again for the kind words and please don't hesitate to reach out if there's anything else we can do for you!

April 17, 2022

Very good customer service, they definitely get u the best deal , very polite and thoughtful More

by ebonnie26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Rodriguez, Wilfredo Soto, Daniel Gilday, George Chandler
Report | Print
Apr 19, 2022 -

Herb Chambers Honda responded

Thank you for the great review! We're so glad you came to visit us here at Herb Chambers Honda In Boston and hope we have the privilege of working with you again in the future!

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