Herb Chambers Honda

Employee used a homophobic slur when addressing a colleague with customer and children in the nearby waiting area. colleague with customer and children in the nearby waiting area. More

Herb Chambers Honda of Boston is the place to go a for any vehicle of your choice. They make you feel welcome, comfortable, listen to your desires and get the job done. Brian McCaffrey was my sales rep an any vehicle of your choice. They make you feel welcome, comfortable, listen to your desires and get the job done. Brian McCaffrey was my sales rep and the man. I had a pleasant experience working with him in search for a vehicle. He took time to walk me through the process. Him and his team of Professionals got the job done. He was very proactive to answering my questions, patient, funny, determined and full of energy. Thank you Mr. McCaffrey for all your help. He gave me no pressure and was very respectful and professional at all times. My thanks to him, the finance personnel and the big boss that went extra length to get me approved. Thank you all for your hard work. You all are indeed dedicated professional interested in making customers happy. Please contact Herb Chambers Honda of Boston for your next car. Be well! GA Tabi More

I had a very good experience with rep Sean DeSilva about my 2016 CRV on a recent service regarding a noise and safety issues. Mr. DeSilva was very focused in solving issue and explaining in details. At the my 2016 CRV on a recent service regarding a noise and safety issues. Mr. DeSilva was very focused in solving issue and explaining in details. At the end I was completely satisfied with results and informed of next steps to take. Mr. DeSilva was very conscious of the financial impact of the repairs and was looking out for best results for me. Thank you kindly. Elvin P. More

Great services from all I came in contact with. Excellent Customer service and Respect from Mr. Sean DeSilva. Made sure that I understand the multi-point inspection form. Excellent Customer service and Respect from Mr. Sean DeSilva. Made sure that I understand the multi-point inspection form. More

Car was done in the estimated time. Service was great! Sean Desilva was very knowledgeable and helpful Service was great! Sean Desilva was very knowledgeable and helpful More

Victor was great very helpful and accomodated us to ensure we had the car back for the weekend. Great experience both times I have serviced my cars here. ensure we had the car back for the weekend. Great experience both times I have serviced my cars here. More

Mary Lopez was my sales person. She was very informative about a car I was interested in. Zero sales pressure. Staff, as walked through was friendly. She was very informative about a car I was interested in. Zero sales pressure. Staff, as walked through was friendly. More

This place was really great, I was greeted by Brian McCaffrey as soon as I entered. He took us right away even though we hadn’t booked an appointment. He made the whole process really relaxing and fun. McCaffrey as soon as I entered. He took us right away even though we hadn’t booked an appointment. He made the whole process really relaxing and fun. Also was able to get me a great price for my trade in. Everyone there was wonderful. And the financing department was incredible. I would recommend this place to anyone looking for car to buy. Everyone was amazing, but I’d say Brian McCaffrey was the one that really sold me on the car. He was nice, funny, honest, and not pushy at all. 10/10 service!!! More

Poor communication from the service desk. After diagnostics, there was no information on ordering the part or how safe the car was to drive given the warning lights that were lit. Had to talk After diagnostics, there was no information on ordering the part or how safe the car was to drive given the warning lights that were lit. Had to talk to another dealer to get that. Estimate was padded with extras not needed yet for the car's working order. Not happy with experience at all. More

What a pleasant visit I had this morning with Sean DeSilva when I dropped off my car for service. There wasn't too much wrong with my car other than an oil change, tires rotated and a general check up DeSilva when I dropped off my car for service. There wasn't too much wrong with my car other than an oil change, tires rotated and a general check up. Sean explained how these newer cars are like a cockpit in an airplane, when something is wrong it will display on the dashboard. I didn't know that, and to my surprise the bill was only $96.00. Sean was absolutely amazing. More