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Herb Chambers Honda

Boston, MA

4.8
2,608 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,608 reviews

August 29, 2022

Nomar Rosario was our dealer and he was fantastic, very helpful; found my daughter the best car for her. Had an amazing experience in the dealership as well. More

by kianna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bermudez, Nomar Rosario
Aug 31, 2022 -

Herb Chambers Honda responded

Thank you for the kind review! We're so glad Nomar was able to help your daughter find the perfect vehicle and we'll be sure to share this wonderful feedback with him. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Honda In Boston Team

August 28, 2022

Great experience. Staff all attentive and had professional appearance. My questions and concerns all addressed. Pricing fair and affordable. Had oil change, tire rota More

by JOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Dasilva
Aug 30, 2022 -

Herb Chambers Honda responded

We are so happy you feel confident bringing your 2021 Honda CR-V to our service center, JOY! It makes our day to know that you had a five-star visit and we look forward to seeing you again! Thank you! - Herb Chambers Honda In Boston

August 27, 2022

The A/C on my under warranty new Fit would not work. The customer service was excellent- Sean DeSilva clearly explained everything before and after repair. Communication was excellent. Getting a lift ho More

by adrian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 29, 2022 -

Herb Chambers Honda responded

Thanks for the five stars, Adrian! We're honored to hear how Sean could assist you during your visit with us here at Herb Chambers Honda In Boston. We hope to see you back for all of your future automotive needs!

August 27, 2022

Efficient, courteous and professional service. They’re always ready to serve you in a timely manner. More

by carlenelewis1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 29, 2022 -

Herb Chambers Honda responded

Thanks for the five stars, Carlene! We hope to see you back for all of your future automotive needs! -Herb Chambers Honda In Boston

August 27, 2022

I had the best buying experience anyone could ever have with these guys !!! I definitely recommend everybody and anybody that's on the market for a car to stop by and check them out More

by Eli Eli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike from finance and the GM , Brian McCaffrey
Aug 29, 2022 -

Herb Chambers Honda responded

Thanks for the five stars, Eli! We're honored to hear how your visit here at Herb Chambers Honda In Boston was such a positive one. We look forward to seeing you again!

August 27, 2022

Sean DeSilva made my inspection/oil change visit easy and quick. Your taped appointment service couldn't tell i needed a below-half gas tank to replace the fuel pump module; coming back is not a problem for More

by paulcurtis13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 30, 2022 -

Herb Chambers Honda responded

We appreciate your kind review and five-star rating, Paul! Sean and the team strive to provide the best care for customers, and we're happy you experienced this during your visit! Thank you for being a Herb Chambers Honda In Boston customer!

August 27, 2022

Sean DeSilva was super helpful in assisting me on getting a new key for my 2012 CRV as my child was headed off to college with the car the next day. Sadly I had waited until the last day to get an extra key. More

by craigc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 30, 2022 -

Herb Chambers Honda responded

We are so happy that you enjoyed the visit to Herb Chambers Honda In Boston! Thank you for leaving Andrea and Sean your great five-star review! We hope to see you again!

August 24, 2022

Ask for SEAN DESILVA, he is the best. He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service. More

by osas
Recommend Dealer
Yes
Employees Worked With
Sean desilva
Aug 25, 2022 -

Herb Chambers Honda responded

We are so happy Sean provided such excellent care during your visit! Thank you for trusting Herb Chambers Honda In Boston with your vehicle!

August 19, 2022

Wonderful service. Attentive and respectful response from each employee with whom I interacted, particularly SeanDeSilva who was courteous, professional and thorough. More

by Ebernc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 19, 2022 -

Herb Chambers Honda responded

Thank you for the kind review! Sean & the team hope to see you again next time here at Herb Chambers Honda In Boston!

August 19, 2022

Called 3 days prior to schedule a 10a appointment. Was told “Wednesdays are slow” and therefore an excellent day to come in. Was there for 6 hours. Wasn’t offered a ride home to wait for car to be ser More

by NB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Tarquini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Herb Chambers Honda responded

Hello - thank you for taking the time to share your review. We're sorry our team did not provide you with efficient communication during your recent service visit. I would like the opportunity to discuss this situation with you further in hopes of improving your experience. Thanks, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

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