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Herb Chambers Honda

Boston, MA

4.8
2,610 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,610 reviews

September 30, 2022

Nomar was extremely helpful, professional and easy to work with. He did a great job keeping me updated with my new car that was being transferred in and getting me on the road as quickly as possible. Sea More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nomar Rosario
Oct 03, 2022 -

Herb Chambers Honda responded

Thanks for the great review, Ryan! We're happy to hear Nomar worked hard to make your experience a smooth one and we hope we have the opportunity to serve you again in the future. Take care! - The Herb Chambers Honda In Boston Team

September 30, 2022

I purchased a CRV from Honda of Boston Brian was the sales rep. He was very patient with me since I wanted to get the best choice possible. I thank you for being helpful, communicative, honest, and dedi More

by Erick Watts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian McCaffrey
Sep 30, 2022 -

Herb Chambers Honda responded

Thank you for the wonderful review, Erick! We're happy to hear you had a great experience with Brian and we hope you enjoy your beautiful new CR-V! Please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Honda In Boston Team

September 29, 2022

I visited Herb Chambers of Boston trying to find a car. Thank you Brian so being so attentive, warm, and welcoming. Thank you for listening to what I wanted in a vehicle. You gave me options and was very p More

by Arlenepena0805
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey
Sep 30, 2022 -

Herb Chambers Honda responded

Thank you for visiting Herb Chambers Honda In Boston! We're happy to hear Brian took such wonderful care of you throughout your experience and we'll be sure to let him know how much you appreciate his excellent service. Take care and please don't hesitate to reach out if there's anything else we can do for you!

September 28, 2022

Service was good at the Herb Chambers in Dorchester. The women at the cashier desk were lovely. The service team repaired what was required. More

by Krusteika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Pisano
Sep 30, 2022 -

Herb Chambers Honda responded

Thank you for the kind feedback for the Herb Chambers Honda In Boston team! We look forward to seeing you next time!

September 28, 2022

Preloaded add-ons like Simoniz and tire protection “that can’t be removed” to me is no different than Dealer Markup. It’s gotta be upfront sooner More

by Breakthru1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maulik Desai
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nomar Rosario
Sep 30, 2022 -

Herb Chambers Honda responded

thank you for taking the time to leave a review regarding your experience with us here. My team here takes our customer comments very seriously and would like to learn more about your experience. Your loyalty is important to me and my dealership. I hope you will give us an opportunity. Please reach out to us directly. - Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

Oct 01, 2022 -

Breakthru1 responded

I’m here and I sent you a direct email. Please contact me as soon as possible

September 27, 2022

I came to Herb Chambers for oil change today. My service advisor, Mr. Sean Desilva, was very friendly and knowledgeable. He gave me quite professional input on major services that my car needs at More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Sep 28, 2022 -

Herb Chambers Honda responded

Helen, thank you so much for visiting us here at Herb Chambers Honda In Boston! It's great to hear that Sean provided you with such wonderful service and we hope to see you again next time here at Herb Chambers Honda In Boston!

September 24, 2022

They do an excellent job here. Quick to meet the customer. Bring vehicle in. Perform maintenance . Provide updates. And deliver on service. Sean DeSilva runs a tight ship. Friction More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 26, 2022 -

Herb Chambers Honda responded

Thanks for the five stars, Bill! We're honored to hear how Sean and the rest of the crew here at Herb Chambers Honda In Boston could assist you during your visit with us. We hope to see you back for all of your future automotive needs!

September 23, 2022

Prompt informative customer oriented everyone was polite. Answered all my questions gave estimated times and kept me updated More

by Finn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Herb Chambers Honda responded

We're glad you enjoyed the experience, Finn! Thank you for being part of the Herb Chambers Honda In Boston family!

September 21, 2022

I would like to take a moment to compliment Brian McCaffrey from Herb Chambers Honda Boston for his excellent customer service during our recent car purchase. He was professional, courteous and actua More

by Joan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey
Sep 23, 2022 -

Herb Chambers Honda responded

Thank you for taking the time to share this kind review, Joan! We're happy to hear Brian provided you with a wonderful experience and we'll be sure to let him know how much you appreciate his awesome service. Thanks for trusting Herb Chambers Honda In Boston with your business and please don't hesitate to reach out if there's anything else we can do for you!

September 21, 2022

I want to thank Brian for being an above-and-beyond sales consultant. Brian was able to help me not only buy a car but also navigate through complex roadblocks and situations while I was amidst a significant More

by john.anderson4596
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCaffrey
Sep 23, 2022 -

Herb Chambers Honda responded

Thank you for the wonderful feedback, John! We're so glad Brian had the opportunity to assist you during your visit and we'll be sure to pass along these kind comments to him. Thanks for choosing Herb Chambers Honda In Boston and please don't hesitate to reach out if we can be of service again in the future!

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