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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.7
622 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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107 Andover St Rt 114

Danvers, MA

01923

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Showing 622 reviews

June 07, 2024

Glad to see more personal people as employees. There were no bottles of water in the customer waiting lounge. Employees were seen eating the snacks. Are the snacks for the customer’s delight? More

by kennis1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby from service dept.
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Jun 10, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Kennis, thank you for the review. We appreciate your feedback and will make sure it gets discussed with our team. See you next time! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

May 31, 2024

Kyle is the service department was great and very helpful explaining what was happening every step of way getting my car fixed More

by mcasale20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle - service department
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Jun 03, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for sharing your experience! We're glad to hear Kyle provided excellent service and clear communication at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We appreciate your feedback!

May 30, 2024

Great customer service and very quick. Would highly recommend this dealership for both purchases and services. More

by Bigfootgreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
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May 31, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the recommendation! We're glad to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided great customer service and efficiency. We appreciate your support!

May 24, 2024

The sales team was Fantastic. I really want to thank Lucas and Steven for their professionalism and service. More

by Jlahiff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guendner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Deblas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Petru Bletea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi J Lahiff! We're delighted to hear that Lucas and Steven provided fantastic service! Thanks for sharing your experience with us at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers.

May 21, 2024

Beautiful facility. People are friendly and helpful. Easy to get to. Service area is run very efficiently More

by Sweptaway7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Irving
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May 22, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're glad to know you found our facility beautiful and the team friendly at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thanks for highlighting our efficient service area!

May 20, 2024

Recently physical space has been renovated. Looks good as far as appearance . Kyle from service department is a very good worker. Respectful and professional. Stay away from most others in t More

by kennis1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle from service.
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May 21, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We appreciate your feedback on our renovated space and the service you received from Kyle. We'll be sure to pass along your compliments to him at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers!

May 21, 2024 -

kennis1986 responded

Other service reps maintain no eye contact, not interested in working with customers.

May 21, 2024 -

kennis1986 responded

Other service reps need counseling for customer care needs.

May 19, 2024

Kyle was very thorough & got a loaner car for me. Car was finished when it was supposed to be. More

by Bella1024!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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May 20, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for sharing your experience, Bella! Kyle & the team hope to see you again next time here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers!

May 15, 2024

Excellent service and very professional. They are the only dealer I would go to on the north shore. More

by Nck33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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May 15, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We really appreciate you taking the time to leave Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers this awesome review, thank you!

April 30, 2024

Took the car in for service and now there is severe grinding and squeaking in my rear axle that was not there previously- furthermore they took the hard key out of my key fob and lost it. I look forwa More

by bdellerario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed, will refrain name for now
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May 01, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for reaching out. We certainly don't want any of our customers leaving with unresolved issues or concerns. If you could please contact me directly so we can discuss the situation further and work toward an appropriate resolution, it would be very much appreciated. Respectfully, Travis McCarthy - General Manager - travis.mccarthy@herbchambers.com

April 24, 2024

Conner was excellent in his service and keeping me informed about the process of my car. More

by Geri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor in service
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Apr 25, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're happy to hear Conner was helpful to you, Geri! Please don't hesitate to reach out if our Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers team can be of service again in the future!

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