John Puleo

I recently lpurchaced a Jeep Wrangler Rubicon X from Herb Chambers Jeep, and I have to say it was one of the best dealership experiences I’ve had. I had the pleasure of working with Sales Manager Corey Up Chambers Jeep, and I have to say it was one of the best dealership experiences I’ve had. I had the pleasure of working with Sales Manager Corey Upton, General Manager Eduart Lela, and my salesman John Puleo, and every one of them was fantastic to work with. From the beginning, they were professional, knowledgeable, straightforward, and genuinely interested in making sure I was happy with the deal. There was no pressure, no games, they listened to what I was looking for, worked with me to put together a deal that made sense, and made the entire process incredibly easy. Corey, Eduart, and John were all great, and I really appreciate the way they handled everything from start to finish. It’s refreshing to have a dealership experience where you feel like the people you're dealing with actually value your business and your time. I’ve purchased and leased plenty of vehicles over the years, and this was easily one of the better experiences I’ve had. I would absolutely recommend Herb Chambers Jeep and, more importantly, Corey, Eduart, and John Puleo to anyone looking for a Jeep. Thank you to the entire team for a great experience. More

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Everyone involved with my lease what extremely friendly and helpful. James especially was great with all his help. I highly recommend them all. and helpful. James especially was great with all his help. I highly recommend them all. More

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Drop off was quick and easy. Pick up and check out was quick. Great service, Pick up and check out was quick. Great service, More

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Exceptional visit as usual. Great greeting. Thoroughly kept me informed of the entire situation. I couldn’t be any happier. Great greeting. Thoroughly kept me informed of the entire situation. I couldn’t be any happier. More

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Excellent people to work with very professional and knowledgeable our sales people John Puleo is the best knowledgeable our sales people John Puleo is the best More

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Dan was super from top to bottom CAlled on phone told him my car was dead, We will fix in warranty! AAA told me the dealer will charge you! You repaired the car & washed it a in a few Hours Thank yo him my car was dead, We will fix in warranty! AAA told me the dealer will charge you! You repaired the car & washed it a in a few Hours Thank you & Dan More

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We traded in our 2022 GMC Arcadia for a left over (zero miles)2024 Jeep Grand Cherokee L Outlander . My wife and I did a lot of research to find this vehicle and we narrowed the dealerships down to Kelly J miles)2024 Jeep Grand Cherokee L Outlander . My wife and I did a lot of research to find this vehicle and we narrowed the dealerships down to Kelly Jeep, Herb Chambers Jeep or Quirk Jeep due to their high volume of car sales and service departments. So far the Jeep has 2,600 miles on it . We took it on our first trip to Killington Vermont and the windshield whispers died mid ride home while it was down pouring , that was our first trip back to Herb Chambers . Since then the vehicle has failed to start multiple times (drained battery) . I have had to jump start our brand new car more than once. We have since brought the car back to Herb Chambers to have this problem looked at, we where told it was a battery issue and that they would replace the batteries and keep the car over night to make sure nothing was drawing off the battery. I was told there were no loaner cars available, we dropped the car off at the service department after hours and there was a line of cars with stickers on the back of the windows that say courtesy car of Herb Chambers. Batteries replaced just before the 4th of July and wouldn’t you know it car won’t start again this morning . Another day of work missed and another day of daycare paid for with no car to drop the kids off. I spoke to a gentleman at the service department and explained our situation, I was told I would get a call right back to see if we could get the car there and have a vehicle ready for us to take home until they could figure out the problem. No call back at all, I guess another day of work missed with my brand new vehicle. The salesman was an absolute gentleman and help us through the whole process. None of this review should be reflected on him. I understand every car has their issues but it is totally unacceptable for a business as large as Herb chambers to disregard a customers issues with their brand new vehicle. They had no problem taking my money up front and taking my monthly payment but can’t even return a phone call for a lemon vehicle that was purchased 3 months ago . Shame on Herb chambers Thaddeus & Lindsay Kur More

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Service was great. John was thorough and helped make it an easy and seamless process. So happy! John was thorough and helped make it an easy and seamless process. So happy! More

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Our service rep is Conner Irving and I cannot say enough about his excellent customer service skills. about his excellent customer service skills. More

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Process was quick and efficient. Everyone was accommodating and a special thanks to John Puleo. Everyone was accommodating and a special thanks to John Puleo. More

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