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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.7
673 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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107 Andover St Rt 114

Danvers, MA

01923

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Showing 673 reviews

January 02, 2025

Totally unprofessional dealership. Had bought a car from them in the past and was treated wonderfully but will never buy one from them again. More

by djohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lucas Manuele
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

I am truly sorry to hear about your recent experience with us here at CJDRF Danvers. Please reach out to me at your earliest convenience and I will do everything in my power to help resolve this matter. You can reach me by email IBerman@herbchambers.com or 978-774-8840. Thank you, Ilya Berman General Manager Herb Chambers CJDRF Danvers 978-774-8840

Jan 03, 2025 -

djohnson responded

Hello Ilya, Thank you so much taking my feedback to heart and responding accordingly. I will certainly be contacting you this morning to further discuss my situation at your dealership. Regards, Doug

Jan 06, 2025 -

djohnson responded

Hello Ilya, I left you a message on Fri, Jan 3. I have not heard back from you yet. I would certainly like to discuss things further with you. Regards, Doug

December 29, 2024

Impeccable service and very knowledgeable staff helped making the process of purchasing a new vehicle go smoothly More

by dollarbill006
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William LaFlash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anabel Otero
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Dec 30, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided impeccable service and made your vehicle purchase a smooth experience. Thank you for choosing us!

December 21, 2024

Liane in Service was very professional and helpful. I appreciated that she worked hard to find the least expensive approach to addressing the challenges and followed up effectively on our warranty cov More

by Rev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liane in Service
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Dec 23, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for sharing your experience! We're glad to hear that Liane provided professional and helpful service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We appreciate your feedback and look forward to assisting you again in the future!

December 16, 2024

Always a very accommodating Service Dept with friendly and helpful advisors. My Dodge go to dealer. More

by jason.byrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor in the Service Dept.
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Dec 16, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Jason, we're delighted to hear that our service team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers has been accommodating and helpful for you. Thanks for making us your go-to dealer!

December 13, 2024

Working with Chris Cordova was great. He was very knowledgeable and knew every feature of the car off the top of his head. Highly recommend. Working with Chris Cordova was a great experie More

by sardogg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cordova
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Dec 16, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the glowing review! We're delighted to hear that Chris provided such knowledgeable service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We appreciate your recommendation and look forward to assisting you again in the future!

December 13, 2024

Service department is great . They go over everything with you and don’t pressure anything. More

by Bigfootgreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Irving
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Dec 13, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for sharing your kind words! We hope to have you as a customer for life at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers!

December 11, 2024

Pleasant, organized, informative,easy to get to and work with, the staff was easy to work with. More

by Richdarrah3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank You For kind words. We are Really appreciating of you feed back .

November 30, 2024

Routine service appointment which was done quickly and professionally. Highly recommend using Herb Chambers service center for all service needs. More

by Vlauriajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 02, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for recommending our service center at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're glad to hear your recent appointment went smoothly. We look forward to assisting with any future needs!

November 26, 2024

It’s not the dealership it’s the people that work there Anabel and Lucas were both very knowledgeable about the products that you sell More

by steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anabel , Otero, User-008dbd71c5 User-008dbd71c5
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Nov 27, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Steve, we're delighted to hear that Anabel and Lucas provided you with knowledgeable service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thanks for highlighting their efforts!

November 23, 2024

Conor is great to work with All the folks on the service team are helpful More

by Celtic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conor
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Nov 25, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

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