Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Exceedingly poor customer service. I called to schedule a standard oil change for my Jeep at 15K miles; the person I spoke to was very pushy (bordering on rude) and insisted I needed t I called to schedule a standard oil change for my Jeep at 15K miles; the person I spoke to was very pushy (bordering on rude) and insisted I needed the 20K service. He told me someone would call me back to schedule the actual appointment; they never did. I went into the dealership a few weeks later and spoke to someone in the service department, explaining what happened, and tried to book the appointment again. They wrote down my name & phone number and promised someone would call me by the end of the day. I've never heard back from anyone. I could see this happening once as an oversight but twice shows a pattern. These two experiences with Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers were highly unprofessional; they were completely disrespectful of my time and proved themselves to be totally unreliable. My lease is coming to an end soon - this will play a major role in my decision whether or not to do business with them again. More

Very helpful and friendly service took about the time he said it would take to do it. Connor is very friendly said it would take to do it. Connor is very friendly More

Out of all the dealers I've been through. I've had the best experience with Herb chambers in Danvers.. Mr. Jason White was a great salesman who helped Me in this process. I've had the best experience with Herb chambers in Danvers.. Mr. Jason White was a great salesman who helped Me in this process. More

Always great service. Deal with Kyle and he always follows up with us on our repairs and appointments. We have always had good service reps ! Deal with Kyle and he always follows up with us on our repairs and appointments. We have always had good service reps ! More

There was a large inventory of cars to choose from. The salesperson, John was attentive and informative and gave plenty of opportunity for questions. The salesperson, John was attentive and informative and gave plenty of opportunity for questions. More

I would suggest buying a car from Herb Chambers I had a great experience purchasing my 2023 Dodge Challenger GT very explanatory right to the delivery highly recommended five star mark I highly recommend great experience purchasing my 2023 Dodge Challenger GT very explanatory right to the delivery highly recommended five star mark I highly recommend this dealership for your next vehicle purchase More

I love how this Guy’s help me to find the right Car Thanks for everything Thanks for everything More

Herb Chambers did a great job fixing my car. It took longer than expected but they communicated with me so I was aware. I was unable to get a loaner, but I understand they have a limited number. It took longer than expected but they communicated with me so I was aware. I was unable to get a loaner, but I understand they have a limited number. In all I was pleased with the outcome and I will use them again. More

Connor in the service department always willing to help with convenient scheduling and getting what is needed done. Reliable, professional and efficient. Another great experience. A+++ Thank you with convenient scheduling and getting what is needed done. Reliable, professional and efficient. Another great experience. A+++ Thank you More

John Puleo is the best in the business. Honest and trustworthy. Will only buy my vehicles from him! Honest and trustworthy. Will only buy my vehicles from him! More