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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Danvers, MA

4.7
655 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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107 Andover St Rt 114

Danvers, MA

01923

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Showing 655 reviews

September 17, 2013

Mark is an absolute asset to the Herb Chambers Company. I recently purchased my 4th vehicle from Mark. Most people dread purchasing a vehicle. They know the game and the back and forth and they don't wan More

by jsylvia79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cunningham
Sep 19, 2013 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

I sincerely appreciate you posting such great comments about your experience with Mark here at Herb Chambers Chrysler Jeep Dodge Ram of Danvers! We work very hard to provide our guests’ with the best customer service, and it is always a delight to read that one of our team members is exceeding our guests’ expectations. Thank you for your awesome recommendation and we look forward to the opportunity to serve your automotive needs in the future! Sincerely, Jim Klimas General Manager Herb Chambers Chrysler Jeep Dodge Ram of Danvers

July 03, 2013

STAY AWAY... I go to U.T.I Norwood for auto and know when my car has an issue. Ive had my car since october 2012 and its now july 2013. I had noticed a whining sound that appeared to be coming from the trans More

by jjlinebacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
most service personel
May 22, 2013

My daughter (Barbara Hunt) and myself (Gordon Stone) are very pleased with Darlene. We each have purchased a car through her. She is a great representative for Herb Chambers. My two grand daughters and a fr More

by memereumpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlene Butt
May 23, 2013 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Gordon, What an outstanding review to read! It is great to know that we have been able to provide you, your daughter and your granddaughters with such pleasant shopping experiences! Here at Herb Chambers Chrysler Jeep Dodge Ram of Danvers, our primary concern is delivering flawless customer service. I’m happy to hear that you and your family are pleased with your purchases and honored that you’ve chooses us as your premier dealer. Thank you for your recommendation and we look forward to serving you and your family’s automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chrysler Jeep Dodge Ram of Danvers

April 28, 2013

After being introduced to Darlene, she immediately got to what I was looking for. She showed me my vehicle, we test drove it, and started writing it up, all with in my lunch hour!! She introduced my to Wil , More

by rmeredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darlene, Wil, Zach, John
Apr 29, 2013 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Meredith, Congratulations on your fantastic new Jeep Grand Cherokee! Thank you for taking the time to share your experience with Darlene and Will. At Herb Chambers Chrysler Jeep Dodge of Danvers we are determined to deliver detail-oriented and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I will be certain to share your kind words with Darlene and Will as I know it will make their day! We greatly appreciate your recommendation and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jim Klimas General Manager Herb Chambers Chrysler Jeep Dodge of Danvers

April 21, 2013

Came in for an oil change, was promptly greeted by someone as I drove into the service area. While in the waiting area, William brought my young daughter over a teddy bear, which was very nice of him More

by jlanzillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
william roust
Apr 22, 2013 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for taking the time to share your experience with our Service Department. Everyone here at Herb Chambers Chrysler Jeep Dodge of Danvers strives to provide our guests with a pleasant experience and quality vehicle care. You are completely right regarding our employees conduct in the waiting area and I will be addressing this issue. Thank you for bringing this to my attention and we look forward to serving your automotive needs for many more years to come. Sincerely, Jim Klimas General Manager Herb Chambers Chrysler Jeep Dodge of Danvers

April 06, 2013

Bill was very helpful on both the Service required and to be needed in the future. He gave me an estimate of the cost so I could plan on the expenditure for the service. More

by hunter0528
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Roust
Apr 08, 2013 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

I sincerely appreciate you taking the time to share your experience with Bill here at Herb Chambers Chrysler Jeep Dodge of Danvers. I'm thrilled to hear how happy you are with the quality of service. We aim to provide each guest with the best customer experience and I'm so happy you’ve recognized Bills hard work. I’ll be certain to share your encouraging words. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chrysler Jeep Dodge of Danvers

April 05, 2013

I have only taken my car here twice, but so far, I have had nothing be great service and I love the fact that they wash and vacuum my Caravan each time. I would trust this dealership with any service and More

by willp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
March 29, 2013

I called at 10:15am, dropped off with no appointment for an oil change and tire rotation. Had a bad lug nut (previous dealer put on an after market one), they called for an okay to replace. Only charged me More

by lkat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Roust
Mar 29, 2013 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

I sincerely appreciate your awesome five-star review! Everyone here at Herb Chambers Chrysler Jeep Dodge of Danvers strives to provide an attentive and enjoyable environment, making the service experience enjoyable. I am so pleased your experience exceeded your expectations and look forward to servicing your vehicle in the future Bill will appreciate the kind sentiment as well. We value your patronage and look forward to serving you again. Sincerely, Jim Klimas General Manager Herb Chambers Chrysler Jeep Dodge of Danvers

March 23, 2013

Another wonderful experience at Herb Chambers Chrysler Jeep Dodge of Danvers. I pulled into the garage for my oil change and was immediately greeted by William. He was pleasant, helpful and very profess More

by KarenMacInnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Roust
Mar 26, 2013 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Karen, I sincerely appreciate you taking the time to share your experience at Herb Chambers Chrysler Jeep Dodge of Danvers. I'm thrilled to hear we have consistently been able to provide you with such pleasant experiences over the years. We are fortunate to have Will, Mark and Seth on our team, as they truly understand what excellent customer service is. I'll be sure to share your encouraging words with them. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jim Klimas General Manager Herb Chambers Chrysler Jeep Dodge of Danvers

March 23, 2013

Great to know a service customer can just drive in for LOF and your vehicle is washed and cleaned and waiting for you after a short time. More

by tonycee25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Roust
Mar 26, 2013 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Tony, Thank you for sharing your encouraging words. It’s always nice to hear how happy our guests are with our service. I’ll be sure to share this with the team here. Thank you again and we look forward to serving your automotive needs in the future. Sincerely, Jim Klimas General Manager Herb Chambers Chrysler Jeep Dodge of Danvers

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