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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.7
610 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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107 Andover St Rt 114

Danvers, MA

01923

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Showing 610 reviews

October 25, 2024

Dealership has improved recently. About fourteen years ago was very sleezy. Service department advisors are still generally questionable. Kyle in service I like and trust. Service dep More

by kennis1986
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liane service
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Oct 28, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Kennis, we appreciate your feedback and are glad to hear that you trust Kyle in our service department at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We look forward to serving you again! Have a great ride!

October 20, 2024

Everyone that I dealt with was very helpful answered all my questions when I asked especially the salesman. I left the dealership feeling very confident. More

by davis.leonard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William LaFlash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Deblas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis McCarthy
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Oct 21, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided you with all the information needed and left you feeling confident. Thank you for choosing us, and we hope you're enjoying your new vehicle!

October 20, 2024

Superb customer service! The staff was devoted to finding the right car for the right price! I wouldn’t go anywhere else! More

by kimf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William LaFlash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rev. Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
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Oct 21, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided superb service and helped find the perfect car for you. We look forward to serving you again in the future!

October 19, 2024

Terrible not a friendly car dealer ship . There is no costumer service Poor service and people that work w More

by skomiewoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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Oct 21, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

I'm sorry to hear about your experience with our dealership. We strive for excellent customer service, and it's disappointing to learn we fell short during your visit. Please reach out so we can address any concerns you have directly. Thank you, Travis McCarthy - General Manager - travis.mccarthy@herbchambers.com

October 17, 2024

Great service and buying experience all around. The sales person Jayson was very knowledgeable and got me exactly what I wanted. 10/10 buying experience overall More

by mmccomb33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William LaFlash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rev. Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that Jayson provided a knowledgeable and satisfying experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thank you for the fantastic feedback, and enjoy your new vehicle!

October 16, 2024

Excellent service from Kevin who helped navigate the process with us and got us the car we wanted More

by Derekjmaka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Deblas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Petru Bletea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Derek, thank you for sharing your experience with Kevin & the team here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We hope you enjoy your vehicle and look forward to seeing you again in the future!

October 15, 2024

Gave me the best deal, made everything easy with no pressure. Will definitely come back for the next vehicle. More

by bob4cier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Guendner
5.0
This rating includes all reviews, with more weight given to recent reviews.
William LaFlash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rev. Jason White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Petru Bletea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis McCarthy
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Oct 16, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear you had a great experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! It's fantastic that our team made the process easy and pressure-free. We look forward to seeing you again for your next vehicle purchase!

October 11, 2024

Great service and people. Very pleased with the professionalism and quality of experience I had here. More

by Imax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William LaFlash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Deblas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaneilys Perez - outstanding!
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Oct 14, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear you had a positive experience with our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thank you for your kind words and support!

October 11, 2024

John Puleo always a pleasure to deal with Lucas very helpful and your service area Kyle Irving excellent More

by Rjcedrone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Petru Bletea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Kyle Irving 5 stars
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Oct 14, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that John, Lucas, and Kyle provided you with excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thank you for the positive feedback!

October 09, 2024

Disappointed with last service on 10/5. No phones answered at service desk or voicemails returned. More

by barbiewallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lianne
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Oct 09, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Barbie, thank you for taking the time to share your feedback. We hope to work on improving our communication with our customers. If you wish to discuss a situation further, feel free to reach out. Thank you, Travis McCarthy - General Manager - travis.mccarthy@herbchambers.com

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