Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Charles is a top notch gentleman. Calm, knowledgeable and not pushy. Charles made sure we covered all potholes on our test drive to show how stable the Jeep was.Purchasing this jeep was pleasure. not pushy. Charles made sure we covered all potholes on our test drive to show how stable the Jeep was.Purchasing this jeep was pleasure. More

Guardian Angels I want to thank you for the amazing service my family recieved from the service department. My family had arrived in Danvers (We are from out of sta I want to thank you for the amazing service my family recieved from the service department. My family had arrived in Danvers (We are from out of state) for a short visit and my Dodge Caravan had a major transmission issue. My van was under warranty and had been in my local dealership's service department to have my transmission checked about 6 weeks ago now. When I left them I was told that my van was safe to drive. 4 weeks later my transmission went into safe mode 2 miles from the Herb Chambers dealership in Danvers. This meant that my van could not go above 20-25mph. It was constantly shuddering and triggered my PTSD. Those 2 miles were the longest 2 miles of my life. While my van was parked in their lot, Ray Arocho heard part of my conversation with my local dealership and could tell that we were in trouble. Ray took charge and offered to handle fixing my van and working with the warranty company. From there Ray met every challenge that came up and advocated heavily for us. It took about a week and a half for Ray and his service team to completely replace the transmission. Ray stayed in constant communication with us and kept us updated on the warranty issues and on the delivery of the new transmission. The service person responsible for removing and installing the new transmission worked late one day and early the next just to help us get home. I really can not thank everyone enough for all the help in our time of need. Ray and his team were our guardian angels taking care of us. In this day and age it is hard to trust in people, but rest assured you can trust Ray and his team. Again Thank You! More

Excellent customer service After visiting several dealerships in eastern mass and been given the same old song and dance at all of them, I located the Jeep I wanted at Herb Cham After visiting several dealerships in eastern mass and been given the same old song and dance at all of them, I located the Jeep I wanted at Herb Chambers in Danvers. I made an appointment in advance and Zouhair was my sales consultant. He was fantastic from the start. He is enthusiastic, knowledgeable and friendly. Herb Chambers honored the price of the vehicle as advertised on the internet. And they provided the highest trade in value for my 2009 wrangler. I knew what it was worth and glad i was not “low balled” like some other dealerships. I came back to pick up my new wrangler and was tied up because of my insurance company. I wanted to keep my plates and unfortunately the insurance company could not get their act together. It took hours to receive the binder and correct rmv form. Zouhair was more than patient and stayed on top of the insurance company throughout the day. The staff at Herb Chambers was upfront about their pricing, incentives, the value of my trade in, and financing versus leasing options. I was going to use my own credit union but Will managed to get me a lower rate which I gladly accepted. Zouhair treated me with the utmost respect and understands that honesty is the most important part of customer service. More

Certified Jeep Patriot - used 2016 I really liked working with Herb Chambers Jeep in Danvers. I had been researching Certified 2016 Patriots for my daughter. They were very easy to wo I really liked working with Herb Chambers Jeep in Danvers. I had been researching Certified 2016 Patriots for my daughter. They were very easy to work with and when picking up the car I noticed some scratches that needed to be fixed. As a result, they called their dent , scratch repair company and literally went inside and outside the car. Great job and looked brand new. We've had the car for about 9 months and very happy. More

Service saved my life I highly recommended Herb Chambers Jeep service dept because of Ray, he saved the day for me. My one weekend off and my jeep Cherokee wouldn't start. I highly recommended Herb Chambers Jeep service dept because of Ray, he saved the day for me. My one weekend off and my jeep Cherokee wouldn't start. As I was waiting for AAA, I called Herb Chambers service in a panic not sure what to do. He was super nice and patient with me and told me to bring it in. AAA got it started , so I drove straight to chambers jeep and Ray for me in and took care of me. Having someone like Ray who you can trust means a lot, especially for a woman. More

Awesome experience at Herb Chambers Jeep! My experience at Herb Chambers Jeep was well beyond 5 stars. Working with Charlie and Lucas was an absolute pleasure. Together they worked to find the My experience at Herb Chambers Jeep was well beyond 5 stars. Working with Charlie and Lucas was an absolute pleasure. Together they worked to find the right Jeep Grand Cherokee for me and made the process smooth, seamless, and truly enjoyable. There was no stress! I went in to look at vehicles on a Friday afternoon and was driving my brand new Jeep off of the lot the following day! I highly recommend working with both Charlie and Lucas. They will find the best fit for you! More

We had a great experience with Herb Chambers of Danvers Our sales associate, Vito Sacco, was excellent! He absolutely treated us with the utmost and of equal respect, from the time we walked in the door, un Our sales associate, Vito Sacco, was excellent! He absolutely treated us with the utmost and of equal respect, from the time we walked in the door, until we drove out of the parking lot in our new Jeep Grand Cherokee. To be honest with you we had a great experience, Vito went above and beyond what he needed to do to make us happy, reassuringly answering every question we had along the way, with the utmost honesty. I would highly recommend Vito and his team, the next time you are in need of a car! More

Zuhair absolutely awesome Zuhair was very helpful and extremely knowledgeable about the jeep always on top of everything and dealt with me easy to talk to and is great Zuhair was very helpful and extremely knowledgeable about the jeep always on top of everything and dealt with me easy to talk to and is great More