Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I have a 2021 Jeep Wrangler Willie’s edition I was told not to drive because engine light stayed on I had it towed to dealer ship and was told they won’t get to look at it for 5-7 days it’s been 3 weeks I not to drive because engine light stayed on I had it towed to dealer ship and was told they won’t get to look at it for 5-7 days it’s been 3 weeks I left 2 messages for service no call back no vehicle or loaner More
Over the past sixty years of being a licensed driver I have purchased many cars from numerous dealers. Over the past decade I have purchased each of my cars from Herb Chambers owned dealerships. No matter have purchased many cars from numerous dealers. Over the past decade I have purchased each of my cars from Herb Chambers owned dealerships. No matter which (Mini, Lincoln, Volvo) I have experienced what I would call high caliber attention both in the sales department and, longer term, in the service departments at each location. Most recently I was looking for a more fun experience so I went to the Herb Chambers Jeep, Chrysler, and Dodge on Route 114 in Danvers to look at Jeep Wranglers. I now have a 2023 Jeep Wrangler. I don’t impulse buy. So it took me three visits over three days with research at home to decide. From the time I walked in and was greeted by Kevin Deblas who became my sales person, to my second visit when I dealt with Lucas Manuele, an assistant manager because Kevin was off that day, to my experience with George Sanchez, the General Manager, I can honestly say that even given my previous laudable experiences with Herb Chambers dealerships, this one topped them all. Each of these professionals contributed to THE best auto acquiring experience I have had so far. Each of these individuals was knowledgeable and responded to my many questions completely and accurately. Anything which might have been an issue was dealt with promptly and knowledgeably. If it’s a better car buying experience you are looking for and one of their brands is in your thinking, I highly recommend you look up Kevin, Lucas or George at Herb Chambers Jeep in Danvers. Richard Stirling More
Avoid - worst sales & service. Bought a FIAT as a "certified pre-owned" - checklist done at desk by sales manager, not by a mechanic. Found out about a recall myself, was sold car Bought a FIAT as a "certified pre-owned" - checklist done at desk by sales manager, not by a mechanic. Found out about a recall myself, was sold car without recall repaired. Brought it back for recall to be fixed; found out afterwards that bottom pan of car was not reattached & held on by only one of 9 screws - could have fallen out on highway. No spare key, took FOUR visits to pair a spare key correctly. There was no spare tire for this car; asked the salesman John Puleo, and was told that was because it had run flat tires - which was a complete lie I found out afterwards. Car should have had a tire reinflation kit as part of the required safety equipment, but it was missing. Contacted GM George Sanchez about this missing equipment, and was told he would get it done. Still waiting 3 months later. Avoid this dealership. Buy elsewhere, and have you cars serviced elsewhere since mechanics are both incompetant and careless. More
Friendly and professional service. Annabel was efficient and knowledgeable. We feel very confident about the used car we bought for our daughter. I think we got an excellent car for a Annabel was efficient and knowledgeable. We feel very confident about the used car we bought for our daughter. I think we got an excellent car for a very fair price. More
Very pleasant to deal with , very professional staff, Miguel Angel was a super salesman. very attentive to my needs . as in your commercial he did not sell me a car he helped me buy a car. after the de Miguel Angel was a super salesman. very attentive to my needs . as in your commercial he did not sell me a car he helped me buy a car. after the deal he made sure i was happy . More