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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Danvers, MA

4.7
619 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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107 Andover St Rt 114

Danvers, MA

01923

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Showing 619 reviews

January 26, 2025

Showed up on Saturday afternoon at 11:30 without an appointment for an oil change. Liane was extremely kind and helpful. She checked the vehicle in and made sure that it would be done. She even had the More

by tallutosal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liane, Service Department
Jan 27, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that Liane and the team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided such excellent service during your visit. It's fantastic to know we've earned a new customer, and we look forward to serving you again in the future!

January 22, 2025

My go to dealership. Always friendly and helpful. Never had any negative experience in 12 years buying and servicing vehicles More

by Bbobbyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Butt
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Deblas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Irving
Jan 23, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for your loyalty and trust in Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers over the years! We're delighted to hear that our team has consistently provided friendly and helpful service. Looking forward to serving you for many more years!

January 16, 2025

First class service. A part was ordered but did not arrive for several days. Kyle was able to get me a loaner car, I couldn't have gotten by without a car. More

by lbove1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 17, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that Kyle and the team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided you with first-class service. It's great to know they were able to assist with a loaner car during your wait. Thank you for sharing your experience!

January 08, 2025

Clean, friendly, no pressure and very knowledgeable about the vehicles they carry. Our salesperson Darlene was wonderful and would highly recommend her. More

by wenhamwoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Butt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Petru Bletea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the wonderful feedback! We're delighted to hear that Darlene and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided a great experience. We appreciate your recommendation!

January 06, 2025

Had a great experience working with Anabel and her Team. Trading in my old car and getting on a new one was a smooth and easy process. Customer service was excellent. More

by CG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anabel Otero
Jan 07, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi CG! We're delighted to hear that Anabel and her team made your experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers smooth and easy! Thank you for highlighting our excellent customer service. Enjoy your new ride!

January 03, 2025

I wanted to acknowledge Connor, my Service Advisor. He consistently goes above and beyond, exceeding expectations every single time. His professionalism and knowledge in providing exceptional customer More

by Michelley320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Irving - Service Dept.
Jan 03, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that Connor consistently exceeds your expectations! Thanks for taking the time to share this wonderful feedback. We appreciate your support and look forward to seeing you next time here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers!

January 02, 2025

Totally unprofessional dealership. Had bought a car from them in the past and was treated wonderfully but will never buy one from them again. More

by djohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lucas Manuele
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

I am truly sorry to hear about your recent experience with us here at CJDRF Danvers. Please reach out to me at your earliest convenience and I will do everything in my power to help resolve this matter. You can reach me by email IBerman@herbchambers.com or 978-774-8840. Thank you, Ilya Berman General Manager Herb Chambers CJDRF Danvers 978-774-8840

Jan 03, 2025 -

djohnson responded

Hello Ilya, Thank you so much taking my feedback to heart and responding accordingly. I will certainly be contacting you this morning to further discuss my situation at your dealership. Regards, Doug

Jan 06, 2025 -

djohnson responded

Hello Ilya, I left you a message on Fri, Jan 3. I have not heard back from you yet. I would certainly like to discuss things further with you. Regards, Doug

December 29, 2024

Impeccable service and very knowledgeable staff helped making the process of purchasing a new vehicle go smoothly More

by dollarbill006
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William LaFlash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anabel Otero
Dec 30, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided impeccable service and made your vehicle purchase a smooth experience. Thank you for choosing us!

December 21, 2024

Liane in Service was very professional and helpful. I appreciated that she worked hard to find the least expensive approach to addressing the challenges and followed up effectively on our warranty cov More

by Rev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liane in Service
Dec 23, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for sharing your experience! We're glad to hear that Liane provided professional and helpful service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We appreciate your feedback and look forward to assisting you again in the future!

December 16, 2024

Always a very accommodating Service Dept with friendly and helpful advisors. My Dodge go to dealer. More

by jason.byrne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor in the Service Dept.
Dec 16, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Jason, we're delighted to hear that our service team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers has been accommodating and helpful for you. Thanks for making us your go-to dealer!

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