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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Danvers, MA

4.7
645 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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107 Andover St Rt 114

Danvers, MA

01923

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Showing 645 reviews

April 10, 2025

Great service and Sales department i’m on my fifth car through this dealership and I’m very comfortable with them More

by pplourde67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Puleo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
F I
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for your continued trust in Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're delighted to hear that you've had such positive experiences with our service and sales departments. Enjoy your new car, and we look forward to serving you again in the future!

April 07, 2025

Connor Irving was fantastic! Great communication with me during my repair. Keeping me up to date and making sure everything was done right More

by anthonyallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Irving
Apr 08, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Anthony, we're delighted to hear that Connor provided excellent communication and service during your repair at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thank you for sharing your experience!

April 06, 2025

Our last service department customer rep was excellent, however we have had poor service associates 2 previous times. When we purchased our car, our sales associate was excellent. Change service associates More

by lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Butt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Apr 07, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Lucy, thank you for sharing your feedback. I'm glad to hear about the positive experiences you've had with some of our team members. We appreciate your patience and will work on ensuring a more consistent experience moving forward. If there's anything specific you'd like to discuss further, please feel free to reach out. Thank you, Ilya Berman - General Manager - iberman@herbchambers.com

April 04, 2025

Great service all around, from sales to finance to service for my inspection sticker, everyone was attentive and explained each step of the process fully so there were no surprises, Highly recommend! More

by Camillekirrane
Recommend Dealer
Yes
Employees Worked With
William LaFlash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Cordova - Sales
Apr 07, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Camillekirrane, thank you for recommending Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're delighted to hear that our team provided attentive service and clear communication throughout your visit. We appreciate your support!

April 03, 2025

Kyle the service manager is excellent, he is very thorough keeps you updated on your vehicle and gets you in and out of service as quickly as possibly. I came back to this dealership after a horrible More

by Elpid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle service department
Apr 04, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to hear that Kyle made such a positive impact on your experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We truly appreciate your feedback and will make sure Kyle knows how much his dedication is valued. Thanks so much for your support!

April 01, 2025

EXCELLENT SERVICE on my vehicle. Kyle is a superb supervisor of the service department. Im extremely pleased with repairs to Dodge Durango. Thank you. More

by WILLIAM GROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle service department manager.
Apr 02, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

William, we're delighted to hear that Kyle and the service team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers provided excellent care for your Dodge Durango. Thank you for sharing your positive experience!

March 31, 2025

I had an excellent experience with Connor Irving as my truck service provider. From start to finish, Connor demonstrated incredible professionalism, expertise, and attention to detail. My truck was servic More

by connorjbergmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Irving
Apr 01, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Connor, we're delighted to hear about your positive experience with Connor Irving at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! It's great to know that his professionalism and expertise made a difference. Thank you for recommending him, and we look forward to serving you again in the future!

March 31, 2025

Great service very prompt and very helpful with questions and follow through. Very highly recommend More

by cmasonaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Apr 01, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the glowing review! We appreciate your support! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

March 30, 2025

Even though service guy was great I lost 4 hours of leave because the service guy I made the appointment with didn’t write down why exactly I was there. I should get a refund for lost time More

by ngiveup88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person
Mar 31, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

It's disappointing to hear about the mix-up with your appointment details and the time lost. We strive for efficient service, so I apologize for any inconvenience this caused you. Please reach out to us directly so we can discuss how best to address this situation. Thank you, Ilya Berman - General Manager - iberman@herbchambers.com

March 27, 2025

Herb Chambers has some of the best people who work there, their sales staff are always knowledgeable. for me the service staff are best as I go in more for oil changes because of the milage i put in. They ar More

by Robin22Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Deblas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for the kind words about our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We're delighted to hear that Kyle, Conner, and the rest of our staff have provided excellent service during your visits. We appreciate your continued trust in us for all those oil changes!

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