Herb Chambers BMW of Sudbury - Service Center

I cannot believe that they charged me $800 for simply a battery replacement on a 328i battery replacement on a 328i More

The lady is so nice and answer the questions I asked. I am so happy to have my X3 back! I am so happy to have my X3 back! More

My experience was fantastic! Yordanys, my service advisor, delivered outstanding customer service. He carefully reviewed my vehicle's needs to ensure that I would be safe when I Yordanys, my service advisor, delivered outstanding customer service. He carefully reviewed my vehicle's needs to ensure that I would be safe when I picked it up. He was always smiling and brought positive energy to our conversations. Understanding how to connect with each customer is crucial, and he truly got it right with this one. I foresee nothing but positive outcomes for this individual. More

Excellent service and communication of any issues and concerns. They provided Unilateral application of discounts available. concerns. They provided Unilateral application of discounts available. More

Typically I like the service from here, but from my recent visit I was disappointed. The service staff doesn’t seem warm and friendly, the advisor wasn’t entirely informed on services, and the shop rem recent visit I was disappointed. The service staff doesn’t seem warm and friendly, the advisor wasn’t entirely informed on services, and the shop removed my dash cam from the windshield instead of just unplugging it, and didn’t bother to put it back up. More

Karen in service is a gem. She had Terry doing the work on my car and he was able to figure out a random issue my car was having without a problem. It’s nice having service dep She had Terry doing the work on my car and he was able to figure out a random issue my car was having without a problem. It’s nice having service department you can trust. More

All went well on an airbag recall inspection, which determined that no change was required on my 2010 328, with help from Travis. determined that no change was required on my 2010 328, with help from Travis. More

I'm pleased with service received and I would come back to Sudbury when necessary. to Sudbury when necessary. More

Great service visit. My adviser Laura was extremely helpful and communicative. Would recommend this dealership. My adviser Laura was extremely helpful and communicative. Would recommend this dealership. More

Travis and Xavier could not have been more helpful. BMW Sudbury is #1. Thanks very much. BMW Sudbury is #1. Thanks very much. More