Herb Chambers BMW of Sudbury - Service Center
Sudbury, MA
931 Reviews of Herb Chambers BMW of Sudbury - Service Center
I will continue to be a loyal customer of this dealership sales and service are excellent. sales and service are excellent. More
I had the pleasure of working with Yordanys Perez - BMW Service Advisor at BMW of Sudbury. I can say that I’ve been too my local dealer multiple times and it’s always a dreaded situation, the last BMW deal Service Advisor at BMW of Sudbury. I can say that I’ve been too my local dealer multiple times and it’s always a dreaded situation, the last BMW dealership, I went to put my tire on inside out, making it hard for me to trust them. I decided to give Sudbury a chance, and Yodanys did not disappoint . Yordanys Kept me informed of the status of my tires and even the little video of the multi inspection from Francisco the technician was amazing!! Him showing me my tires, how I needed an alignment because they were wearing unevenly was great. Thank you Yordanys I will make sure to tell everyone about my experience with you have a loyal customer! It’s worth my 1 hour ride!!!! More
This was the worst service visit in the 20 years I have been dealing with Herb Chambers been dealing with Herb Chambers More
I have been an honest and loyal customer of Herb Chambers BMW of Sudbury and always enjoyed the customer care and service provided at this location; hence I service both my BMWs at this location. But this ti BMW of Sudbury and always enjoyed the customer care and service provided at this location; hence I service both my BMWs at this location. But this time, the experience was not so good and something I would NOT like to see this repeat and forget as soon as possible. The star rating is for this experience only, otherwise I would always rank a 5 STAR rating for BMW of Sudbury. More
Overall still good dealership but certainly have fell below their own standards in the past few years. Being a long term customer, no longer have a good experience when I visit the dealership. below their own standards in the past few years. Being a long term customer, no longer have a good experience when I visit the dealership. More
Excellent service. Great communication and very professional I will go back for sure. Car feels amazing Great communication and very professional I will go back for sure. Car feels amazing More
Travis and the team did everything they said they would and on time. I waited for the car which was ready and clean when they said it would be. and on time. I waited for the car which was ready and clean when they said it would be. More
The service at BMW Sudbury is truly exceptional. Starting with Sales and Charlie K, service led by Michael and his team make the experience so special and unique. We buy every car there and have for Starting with Sales and Charlie K, service led by Michael and his team make the experience so special and unique. We buy every car there and have for 20 years. Thank you! More
Fran the service Manager and Wilson my salesman were great. They coordinated my needs and had me in and out in no time. Beautiful waiting area with a Coffee bar and bowls of apples! great. They coordinated my needs and had me in and out in no time. Beautiful waiting area with a Coffee bar and bowls of apples! More