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Herb Chambers BMW of Sudbury

Sudbury, MA

Overview
Employees
Reviews
Vehicles
4.6
2,104 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,104 reviews

February 08, 2024

They made the process very easy and gave me a good deal based on public information of sale prices for my model. More

by Satisfied Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nana Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know that you found the process easy and got a good deal at Herb Chambers BMW of Sudbury. We always aim for transparency in our pricing, so it's great to see this reflected in your experience!

February 06, 2024

Very easy to get an appointment for tire damage. Love the videos from the techs. Thank you. More

by PilotSteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Steve, we're delighted to hear that you found it easy to schedule an appointment and that you appreciate the videos from our technicians at Herb Chambers BMW of Sudbury!

February 04, 2024

Silly, joking unclear style from both sales and financial made this an untrustworthy experience. What are they hiding? Expected us yo sign before showing us the agreement yo sign. Hard pressure sell on ad More

by timbres-realms-0z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Henry Ding
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastien Fabre
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Herb Chambers BMW of Sudbury responded

We're sorry to hear about your experience. We aim for transparency and clarity in all our dealings, so it's concerning that you felt otherwise. It is never our intention to pressure customers and we'd like the opportunity to discuss this further with you if possible. Please feel free to reach out at any time convenient for you. Thank you, Sean King - General Manager - sking@herbchambers.com

February 02, 2024

Exceptional customer service and attention to detail. Would recommend this dealership to anyone that wants a beautiful BMW More

by Happy New Car
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to know you had an exceptional experience at Herb Chambers BMW of Sudbury! We appreciate your recommendation and look forward to serving any future needs. Enjoy your beautiful new BMW!

January 31, 2024

Tora (Zicong) Liu is absolutely a great salesman. He was showing limitless enthusiasm at the very beginning when we first met. Comprehensive and patient introduction to the inventory finally led me t More

by Yellowgoup
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tora Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to know that Tora provided you with such a memorable experience at Herb Chambers BMW of Sudbury. It's great to see your recommendation and we hope you enjoy every ride in your new BMW M240i!

January 29, 2024

Good service with good time management and accountability… thank you all who took care of me … best wishes for great success More

by Elaska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Herb Chambers BMW of Sudbury responded

Elaska, we're glad to know you had a positive service experience with us at Herb Chambers BMW of Sudbury! Thank you for choosing us, we hope to see you again soon! Safe travels!

January 26, 2024

Great quality service, on time drop off and pickup, prided customer video of the car’s status and evaluation of the problem, great communication with the customer! Nick Sullivan was great taking care o More

by egivoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

Herb Chambers BMW of Sudbury responded

We're so glad to know that you appreciated the quality service and communication from our team, especially Nick! It's great to see your recommendation for Herb Chambers BMW of Sudbury. Thanks for sharing this positive review with us!

January 23, 2024

Good service attitude. The technology is very good. The appointment for car repair is very timely. Thank you very much More

by leiping02572
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know you had a positive experience with our service team at Herb Chambers BMW of Sudbury. Thank you for your kind words about our technology and timely appointments!

January 22, 2024

Rob was very knowledgeable and thorough, and the team of both Rob and Josh (from Finance) together made me feel like I was getting the best, fair deal possible. Thanks for making buying a car a pleasant exp More

by jnsidari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cappelletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Kem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Herb Chambers BMW of Sudbury responded

Hi J N Sidari! We're delighted to know that Rob and Josh made your car-buying experience at Herb Chambers BMW of Sudbury a pleasant one. We strive for the best service possible! Thanks for sharing your feedback with us.

January 22, 2024

Go see Yordanys for all BMW servicing needs! Guaranteed to take care of you and make sure everything is explained thoroughly. Highly recommend BMW of Sudbury Service More

by jordan.pelletier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Jordan! We're delighted to know that Yordanys was able to assist with your BMW servicing needs at Herb Chambers BMW of Sudbury. We appreciate the recommendation and look forward to serving you again in the future!

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