Hendrick Volvo Cars of Charleston

I want to thank everyone at Hendrick Volvo Cars in Charleston for taking such great care of me and my family when purchasing our new car! Charleston for taking such great care of me and my family when purchasing our new car! More

Excellent service and interpersonal skills. Jake Bowers, Service Manager, came to my rescue and ensured my vehicle was taken care of with quality precision. Can't say enough positive about Mr. Jake Bowers, Service Manager, came to my rescue and ensured my vehicle was taken care of with quality precision. Can't say enough positive about Mr. Bowers' customer service skills. The General Manager, Dan Zarrillo also reached out to me personally and ensured my satisfaction. Both Mr. Bowers and Mr. Zarillo demonstrated compassion, integrity and excellent character. More

Great service from Ronnie. Always a smooth and easy process. He’s very informative & professional. Always a smooth and easy process. He’s very informative & professional. More

Sean Rogers was a great salesperson to work with. He was calm and very patient and listened well to what we were looking for. He was calm and very patient and listened well to what we were looking for. More

Very pleasant surroundings to sit and wait while my car was serviced! Friendly and helpful staff! was serviced! Friendly and helpful staff! More

Took car in for a possible leak. Service was quick, personable, and very helpful. Ronnie Odegaard was great and made everything a positive experience. Service was quick, personable, and very helpful. Ronnie Odegaard was great and made everything a positive experience. More

Ronnie Odegaard is my service advisor. He is always helpful, knowledgeable, and prompt. He always goes above and beyond. Appreciate the exceptional service he always provides. He is always helpful, knowledgeable, and prompt. He always goes above and beyond. Appreciate the exceptional service he always provides. More

I arrived two and a half hours early for my appointment, Bryce explained it was almost lunch time for the mechanics but he would see what he could do. An hour later he came smiling in the lounge and told m Bryce explained it was almost lunch time for the mechanics but he would see what he could do. An hour later he came smiling in the lounge and told me my car was finished! They had even washed and vacuumed the car! That’s excellent customer service! More

I was visiting from out of state when the AC went out in my 2020 XC90, this happened on July 3. I had my 3 & 4 year old daughters with me and went directly to Hendrick Volvo dealer, I was met by the kindest my 2020 XC90, this happened on July 3. I had my 3 & 4 year old daughters with me and went directly to Hendrick Volvo dealer, I was met by the kindest people and helped at the service center desk by Ronnie O. Even though it was a holiday the next day, they took my car right away to hook up to diagnostics and Ronnie was able to provide a comparable loaner vehicle! They let me switch the car seats over to the loaner car while inside the nicely air conditioned garage. I am so grateful to have had such a pleasant experience all around at this dealer. 2 days later my car was fixed and everything was swapped back. Thank you for making what could have been an awful (and hot) situation, an easy transition!! Very grateful to everyone at this dealer More

Very good service department, I have always worked with Bryce. They are informative, helpful, thorough and timely. Bryce. They are informative, helpful, thorough and timely. More